Question 1

Where can I buy a refurbished phone at Haz-Zebbug?

Accepted Answer

NomoPhone delivers all its refurbished phones free of charge to Haz-Zebbug and throughout Malte. Browse our online catalogue (iPhone, Samsung, Huawei, Xiaomi...), choose your model and receive it within 24 hours. All our smartphones come with a 24-month guarantee and responsive after-sales service.

Question 2

What guarantee is there for a refurbished phone delivered at Haz-Zebbug?

Accepted Answer

All our reconditioned phones delivered to Haz-Zebbug come with a 24-month commercial warranty covering operating faults (excluding breakage and oxidation). In the event of a problem, we will repair or replace your phone. Customers of Haz-Zebbug benefit from a free return under guarantee.

Question 3

What is the delivery time to Haz-Zebbug?

Accepted Answer

Delivery to Haz-Zebbug is made within 24-48 working hours. Your order will be dispatched the same day if placed before 2pm. You can choose between home delivery or delivery to a relay point. Delivery is free with no minimum purchase for all residents of Haz-Zebbug.

Question 4

Are refurbished phones delivered to Haz-Zebbug reliable?

Accepted Answer

Absolutely! Each refurbished phone passes over 50 quality control points before being shipped to Haz-Zebbug. We check the screen, battery (minimum 85% capacity), camera, speakers, connectivity and all components. Your smartphone is reset, disinfected and ready for use.

Question 5

Can I pay in instalments at Haz-Zebbug?

Accepted Answer

Yes, payment in 3x or 4x free of charge is available for all residents of Haz-Zebbug from a purchase of €100. We also accept credit cards (Visa, Mastercard), PayPal and bank transfers. Spread the payment of your refurbished smartphone at no extra cost.

Question 6

What brands of refurbished phones do you deliver to Haz-Zebbug?

Accepted Answer

We deliver all major brands of refurbished smartphones at Haz-Zebbug: iPhone (Apple), Samsung Galaxy, Huawei, Xiaomi, Google Pixel, OnePlus, Oppo and many more. All devices come with a 24-month warranty and free Malte delivery.

Question 7

How do I choose the right condition for my refurbished phone?

Accepted Answer

We offer several grades of quality: Premium (almost new condition), Grade A (very good condition, micro-scratches invisible with use), Grade B (good condition, some wear marks) and Grade C (fair, visible marks but functional). The higher the grade, the better the aesthetic condition. All grades are 100% functional and come with a 24-month guarantee.

Question 8

What should I do if my refurbished phone doesn't suit me at Haz-Zebbug?

Accepted Answer

You have a 14-day cooling-off period after receiving your refurbished phone at Haz-Zebbug. If the device does not suit you, contact our customer service and send it back free of charge. We will give you a full refund on receipt of the return. Customers of Malte benefit from simplified returns.

Question 9

Where can I buy a refurbished phone in Haz-Zebbug?

Accepted Answer

NomoPhone delivers refurbished smartphones directly to Haz-Zebbug and across Malte. Browse our catalogue online, choose your model and receive your device within 24-48 hours.

Question 10

How fast is delivery in Haz-Zebbug?

Accepted Answer

Orders to Haz-Zebbug are typically delivered within 24-48 hours via express carriers. You'll receive tracking information as soon as your order ships.

Question 11

What warranty does Nomophone offer?

Accepted Answer

All refurbished devices sold by NomoPhone come with a 24-month warranty covering manufacturing defects. Our European refurbishment specialists test every device before shipping.

Question 12

Can I pay in installments?

Accepted Answer

Yes, NomoPhone offers flexible payment options including credit card, PayPal and installment plans (PayPal 4x, Klarna) at checkout.

Question 13

What condition grades are available?

Accepted Answer

We offer Premium, Very Good, Good and Fair grades. Each grade is clearly described with battery health and cosmetic condition details so you can choose confidently.

Question 14

What is Nomophone's return policy?

Accepted Answer

You have 30 days to return your device for a full refund if you're not satisfied. Returns are free and straightforward.

Model	From
iPhone X 64 Go
iPhone 8
Vivo Y70 128 Go
Galaxy A11
iPhone XS 64 Go
iPhone 12 Mini
iPhone XS Max 64 Go
iPhone 11

The same laptops.The same quality.A premium experience.Rigorously tested.Designed to last.Up to 50% cheaper.Less on the price.The same quality.

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