Trade-in guides
Prepare your iPhone for trade-in
The 4 essential steps before sending your iPhone: data security, sign-out and free shipping.
Introduction
Before sending your iPhone to NomoPhone, a few minutes of preparation protect your data and speed up payment. Trade-in shipping is free.
iCloud
Disable Find My iPhone and sign out of iCloud. Go to Settings → [your name] → Find My → Find My iPhone. Also sign out of the App Store, iMessage and FaceTime.
Backup
Back up photos, contacts and messages via iCloud or to a computer. Confirm the backup is complete before resetting.
Reset
Reset the iPhone: Settings → General → Transfer or Reset → Erase All Content and Settings. Remove the SIM or eSIM card.
Shipping
Pack the iPhone without unnecessary accessories. Use the free label provided by NomoPhone. You can combine several trade-ins in one parcel.
Frequently asked questions
Do I need to send the original box?
Is my data erased on receipt?
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