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For a smartphone, send no accessories: keep the charger, cable, SIM card and case — we only need the phone itself. For every other device, include the original accessories, the ones that came in the box, and nothing more: a device sold without a power adapter (like many recent tablets) is sent without one. Some are essential, because we need them to power on, test and resell the device: tablet (charging cable, plus the power adapter if one came in the box), smartwatch (charger and strap), laptop (charging cable, plus the power adapter if one came in the box), desktop computer (power cable, plus the keyboard and mouse if they came in the box), wireless earbuds (charging case), console (controllers and power cable), camera (battery, plus the charger or charging cable), drone (remote controller, batteries, plus the charger if one came in the box), VR headset (controllers and charging cable). A compatible model is fine if you no longer have the original. Without them the trade-in cannot be validated at the agreed price: revised offer or device returned. If in doubt, message us via “Talk to an advisor” before shipping.d3:T579,5.3. Shipping arranged by NomoPhone (prepaid shipping label). Where NomoPhone provides a shipping label free of charge, it does so solely as a logistical convenience. The label has its own period of validity, indicated on the label or in the accompanying message, which may be shorter than the period in Article 5.1; if it expires, the Customer may request a new one free of charge from customer service. The transport contract is performed on behalf of the Customer, who remains the sole shipper of the consignment and retains the risks associated with transport until the device is actually received by NomoPhone. NomoPhone handles, on the Customer’s behalf, the claim procedure with the carrier: in the event of loss, theft or damage to the parcel during transit, the Customer informs NomoPhone as soon as possible and sends it the proof of dispatch and any useful evidence (tracking number, description of the device, photographs of the parcel). NomoPhone files and follows up the claim, keeps the Customer informed of its progress and passes on the compensation obtained, up to the accepted trade-in price or, where no offer has yet been accepted on the date of the incident, up to the initial offer. The prepaid shipping label is not insurance covering the value of the device: the carrier’s compensation is capped by its own general terms, of which the Customer acknowledges being informed.d4:T41e,8.2. Return at the Customer’s expense. Subject to Article 10.1, where the device is refused because, from the moment it was sent, it did not meet the trade-in conditions accepted by the Customer, the return costs are borne by the Customer. This includes in particular the following cases: non-conformity preventing the trade-in (product, brand or model different from the one declared, etc.); accessory expressly indicated as mandatory during the estimate and missing (Article 4.3); device reported lost or stolen, blacklisted or subject to a block; FMI (“Find My”) active or iCloud, Google, Samsung or other manufacturer account not removed; operator lock, company lock or MDM, Samsung Knox lock or any other lock (Articles 3.2 and 3.3); battery posing a risk (Article 3.4). These costs amount to a flat fee of €19 incl. VAT, whatever the destination country. NomoPhone informs the Customer by email of the reason for the refusal and sends a secure payment link; the device is shipped back as soon as payment is received, with a tracking number.8:["$","$L19",null,{"messages":{"manifest":{"name":"NomoPhone - Buy Unlocked Refurbished iPhone","description":"Buy your refurbished, unlocked iPhone and other smartphones with a 24-month warranty. 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Try again.","toastPreferencesSuccess":"Preferences updated","toastPreferencesError":"Your preferences weren't saved. Try again.","toastLoadError":"Loading failed. Try again.","notificationTitle_order_confirmation":"Order confirmed","notificationTitle_order_shipment":"Order shipped","notificationTitle_order_delivery":"Order delivered","notificationTitle_order_delay":"Order delay","notificationTitle_promotion":"Special offer","notificationTitle_cart_abandonment":"Abandoned cart","notificationMessage_order_confirmation":"Your order #{orderId} has been confirmed.","notificationMessage_order_shipment":"Your order #{orderId} has been shipped.","notificationMessage_order_delivery":"Your order #{orderId} has been delivered.","notificationMessage_order_delay":"There is a delay in processing your order #{orderId}.","notificationMessage_promotion":"A new offer is waiting for you.","notificationMessage_cart_abandonment":"You have left items in your cart.","actionViewOrder":"View order","actionCompleteOrder":"Complete my order","actionViewOffers":"View offers"},"settingsPage":{"title":"Settings","subtitle":"Manage your preferences and security","changePassword":"Change password","changePasswordDesc":"Update your password to secure your account","newPassword":"New password","confirmPassword":"Confirm new password","savingPassword":"Updating...","submitPassword":"Update password","preferencesTitle":"Preferences","preferencesDesc":"Manage your communication preferences","newsletter":"Newsletter","newsletterDesc":"Receive our latest offers and news by email","marketing":"Marketing communications","marketingDesc":"Receive personalised offers and recommendations","storyFirstName":"My first name in recent trade-ins","storyFirstNameDesc":"Once a trade-in has been paid, your first name and the initial of your surname may appear on our site with the model, the amounts and the date. 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Try again.","reviewSubmitted":"Review submitted","leaveReview":"Leave a review","downloadInvoice":"Download invoice","openSav":"Opening an after-sales service","articleCount":"{count} item(s)","grade":"Grade:","statusPending":"On hold","statusConfirmed":"Confirmed","statusProcessing":"In preparation","statusShipped":"Shipped","statusDelivered":"Delivered","statusCancelled":"Cancelled","statusRefunded":"Reimbursed","playful":{"missionSpeechPending":"Order received — we're confirming it","missionSpeechDelivered":"Delivered — enjoy your purchase!"},"assistantTitle":"Nomo, your order assistant","assistantSubtitle":"I’m here to answer any questions you may have about your orders and deliveries.","assistantWelcome":"Hello! I’m Nomo, the AI assistant for your orders (an artificial intelligence, not a human). Ask me about delivery, tracking, invoices, returns… I’m here to help.","assistantPromptDefault":"A question about your order? 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Please try again in a moment.","assistantClearConversation":"New conversation","assistantClearTitle":"Delete the conversation","assistantClose":"Close","assistantContactHuman":"Contact customer services","assistantContactHumanHint":"A member of our team will get back to you via Customer Services.","assistantSuggestionDeliveryDate":"When will I receive my order?","assistantSuggestionTracking":"How do I track my parcel?","assistantSuggestionDeliveryTime":"How many days does delivery take?","assistantSuggestionInvoice":"Where can I find my invoice?","assistantSuggestionReturn":"How do I return an item?","estimatedDelivery":"Expected delivery: {date}","deliveredOn":"Delivered on {date}","carrierLabel":"Carrier","trackShipment":"Track my parcel","refundedOn":"Refunded on {date}","timelineStepConfirmed":"Confirmed","timelineStepProcessing":"Preparation","timelineStepShipped":"Dispatched","timelineStepDelivered":"Delivered","estimatedShipping":"Expected dispatch: {date}","viewInvoice":"View the invoice"},"reprises":{"title":"My trade-ins","subtitle":"Every trade-in, from shipping to payment.","shippingGuideButton":"Shipping guide","newRequest":"New trade-in","total":"Total","pending":"On hold","completed":"Completed","totalValue":"Total value","searchPlaceholder":"Search by make, model, number...","listToolbarLabel":"Search and filter your trade-ins","filterLabel":"Filter","filterAll":"All","filterActionRequired":"Action required","filterInProgress":"In progress","filterCompleted":"Completed","filterClosed":"Cancelled / declined","filterBrandLabel":"Brand","sortLabel":"Sort","sortSmart":"Priority (counter-offers first)","sortNewest":"Newest first","sortOldest":"Oldest first","sortPriceDesc":"Amount high to low","sortPriceAsc":"Amount low to high","sortBrandAsc":"Brand A → Z","resultsCount":"{count, plural, one {# trade-in shown} other {# trade-ins shown}}","counterOfferPriorityNotice":"{count, plural, one {A counter-offer is waiting for your response — it is shown first.} other {{count} counter-offers are waiting for your response — they are shown first.}}","allStatuses":"All statuses","allBrands":"All brands","conditionLabel":"Declared condition","createdOn":"Created on","viewRepriseDetails":"View trade-in details","shippingDeadlineDays":"You have {days} calendar days to send your device (before {date})","shippingDeadlineExpired":"Shipping deadline passed (was {date})","shippingDeadlineTitle":"Device shipping deadline","shippingDeadlineSubtitle":"You have 15 calendar days from the creation of your trade-in to send us your device.","consolidationNoticeTitle":"Grouped shipping recommended","consolidationNoticeBody":"You have {count} active trade-ins. Pack them into a single parcel with a single DHL label — we identify each device on arrival. Eco-friendly, nothing more to do.","consolidationNoticeBodyShort":"You have several active trade-ins. Pack them into a single parcel with a single DHL label — we identify each device on arrival.","consolidationNoticeRelatedLabel":"Trade-ins concerned:","consolidationNoticeBadge":"Grouped shipping recommended","details":"Trade-in details","backToMyReprises":"Back to my trade-ins","repriseNotFound":"Trade-in not found","back":"Back","downloadLabel":"Download label","repriseTitle":"Trade-in {requestNumber}","summaryOrderLabel":"Trade-in number","summaryProposedPrice":"Proposed price","summaryImeiTitle":"IMEI","summaryImeiHelpLink":"What is IMEI for?","summaryImeiPlaceholder":"IMEI (15 digits)","summaryImeiDialHint":"Dial *#06# on your phone keypad","summaryImeiSaveButton":"Save IMEI","deviceIdTypeImei":"IMEI","deviceIdTypeSerial":"Serial number","summarySerialPlaceholder":"Serial number","summarySerialSaveButton":"Save serial number","serialNumberSavedLabel":"Serial number saved","imeiSavedLabel":"IMEI saved","toastSerialSaved":"Serial number saved","serialErrorEmpty":"Enter a serial number.","imeiErrorLength":"IMEI must contain exactly 15 digits.","imeiErrorDigits":"IMEI must contain digits only.","imeiErrorLuhn":"IMEI is not valid.","imeiCheckStorage":"Storage","imeiCheckFmi":"Find My iPhone","imeiCheckFmiOn":"On","imeiCheckFmiOff":"Off","imeiCheckFmiWarningTitle":"Action required before shipping","imeiCheckFmiWarningIntro":"\"Find My iPhone\" is on: turn it off (and sign out of your Apple Account if needed) before shipping.","imeiCheckFmiStep1":"Open Settings on your iPhone","imeiCheckFmiStep2":"Tap your name at the top (Apple ID)","imeiCheckFmiStep3":"Tap Find My, then Find My iPhone","imeiCheckFmiStep4":"Turn off Find My iPhone (and sign out of iCloud if prompted)","imeiCheckFmiDoneButton":"Done","imeiCheckFmiDeclaredByClient":"You have declared that you disabled Find My iPhone.","imeiCheckBlacklistTitle":"Blacklist Status (GSMA)","imeiCheckBlacklistClean":"Validated","imeiCheckBlacklistReported":"Reported (stolen/lost or blacklisted)","imeiCheckBlacklistWarningTitle":"Please don't send us this device","imeiCheckBlacklistWarningIntro":"This device's IMEI appears to be reported (lost, stolen or on a carrier blacklist). We're unable to buy it back, so please don't ship it to us.","imeiCheckBlacklistWarningContact":"If you think this is a mistake or have any questions, get in touch — we're happy to help.","imeiCheckKnox":"Knox Guard","imeiCheckKnoxButton":"Check Knox Guard","imeiCheckKnoxLocked":"Locked","imeiCheckKnoxFree":"Not locked","imeiCheckKnoxWarningIntro":"This Samsung is remotely locked by Knox Guard (lost, stolen or under an outstanding finance plan). We cannot take it back; please do not send it to us.","imeiCheckKnoxError":"Check unavailable right now, please try again later.","tabShipping":"Shipping","review":{"thanksForReview":"Thank you for your review.","globalRating":"Overall rating","title":"Title","comment":"Comment","commentRequired":"Comment *","service":"Service","speed":"Speed","priceProposed":"Price offered","recommendNomoPhone":"I would recommend NomoPhone","notRecommend":"I would not recommend","moderationNote":"Your review is being moderated and will be published shortly.","yourReviewTitle":"Your review of this trade-in","canReviewLater":"You will be able to leave a review once your trade-in is completed and paid.","giveYourReview":"Leave your review","repriseLabel":"Trade-in {requestNumber} - {brand} {model}","globalRatingRequired":"Overall rating *","serviceLabel":"Customer service","speedLabel":"Process speed","priceLabel":"Price offered","commentPlaceholder":"Share your experience with our trade-in service...","yes":"Yes","no":"No","submitReview":"Submit my review","sending":"Sending...","moderationDisclaimer":"Your review will be moderated before publication. 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Try again.","pleaseGiveRating":"Give an overall rating.","pleaseWriteComment":"Write a comment of at least 10 characters.","detailedRatings":"Detailed ratings","wouldRecommendQuestion":"Would you recommend NomoPhone to someone close to you?","feedback":{"highlightTitleYes":"What did you appreciate most?","highlightTitleNo":"What disappointed you most?","improveTitleYes":"What could we improve on our site?","improveTitleNo":"What should we improve as a priority?","detailsLabel":"Additional details","detailsPlaceholder":"Add more details if you wish…","yes":{"highlight":{"price":"Offered price","speed":"Process speed","service":"Customer service","simplicity":"Site simplicity","communication":"Communication and follow-up","payment":"Payment speed","shipping":"Ease of shipping","trust":"Trust and transparency"},"improve":{"website":"Site usability","pricing":"Price transparency","speed":"Timelines and speed","support":"Customer support","communication":"Communication","payment":"Payment delay","shipping":"Shipping process","mobile":"Mobile version"}},"no":{"highlight":{"price":"Insufficient offered price","speed":"Process too long","communication":"Lack of communication","service":"Disappointing customer service","payment":"Late payment","shipping":"Shipping issue","website":"Hard-to-use site","trust":"Lack of trust"},"improve":{"website":"Site usability","pricing":"Offered prices","speed":"Timelines and speed","support":"Customer support","communication":"Communication","payment":"Payment speed","shipping":"Shipping process","transparency":"Transparency"}}}},"infoToComplete":"Information to complete","infoToCompleteDesc":"Data you need to provide to finalise your trade-in","deviceInfoTitle":"IMEI or serial number (optional)","estimatedStateLabel":"Estimated condition","labelType":"Type","labelBrand":"Brand","labelModel":"Model","labelStorage":"Storage","labelDescription":"Description","simulatedPriceLabel":"Initial simulated price","newOfferLabel":"New offer proposed","toastLabelDownloadSuccess":"Shipping label downloaded","toastLabelDownloadError":"The download failed. Try again.","shippingStep1Title":"Download the label","shippingStep1Desc":"Print the shipping label you just downloaded","shippingStep2Title":"Pack your device","shippingStep2Desc":"Use sturdy packaging and protect the device well","shippingStep3Title":"Stick the label","shippingStep3Desc":"Stick the shipping label visibly on the parcel","shippingStep4Title":"Drop off the parcel","shippingStep4Desc":"Drop off your parcel at a DHL Express Service Point or request a home pickup","shippingCompletedMessage":"Your trade-in is complete. Thank you.","shippingRejectedMessage":"Your trade-in was not accepted. The shipping label is not available.","shippingPendingMessage":"The shipping label will be available after our team has validated your trade-in.","shippingProcessingMessage":"Our team is currently reviewing your request. You will receive a notification once validation is complete.","messagesTitle":"Messages about your trade-in","noMessagesYet":"No messages yet","startConversation":"Start the conversation below","timelineTitle":"Your trade-in tracking","historyTitle":"Full history","historyEmpty":"No events recorded yet.","trackingLabel":"Tracking number","shippingStatus":{"title":"Shipping status","waiting_to_send":"Waiting to be sent","sent":"Sent","missing_info":"Missing information","returned_to_client":"Returned to customer","received_at_factory":"Received by our manufacturer"},"notSpecified":"Not specified","estimated":"estimated","final":"final","noReprises":"No trade-ins yet.","newRepriseRegisteredToast":"Your trade-in {requestNumber} has been registered.","createRequest":"Value my device","noResults":"No trade-in matches your criteria","resetFilters":"Reset filters","shippingLabelTitle":"DHL Express shipping label available","shippingLabelDesc":"Your shipping label has been created. Download it and stick it on your parcel.","shippingLabelPendingTitle":"Shipping label in preparation","shippingLabelPendingDesc":"Our team will send you a shipping label soon. You will be notified by email when it is available. In general, this takes a maximum of 24 hours (excluding weekends and public holidays). Once available, you can schedule a courier pickup or send without printing (QR code).","instructionsReminder":"Before sending your device, please read the instructions page carefully to prepare your parcel correctly.","instructionsLink":"See instructions for preparing your appliance →","shipping_label":{"relay_points_intro":"Nearby DHL Express Service Points","itinerary_btn":"Get directions"},"trackingNumber":"Tracking number:","trackParcel":"Follow the package →","showMoreDetails":"Show more details","hideMoreDetails":"Hide details","downloadLabelPdf":"Download shipping label (PDF)","scheduleDhlPickup":"Schedule a courier pickup","popularBadge":"Popular","shippingTwoOptionsNote":"You can schedule a DHL Express courier pickup at home, or send without printing by showing the QR code at a DHL Express Service Point.","dhlPickup":{"title":"Schedule a courier pickup","description":"Pack the device and stick on the label. The DHL courier comes to the address given.","addressSectionTitle":"Pickup address","timeSectionTitle":"Pickup time","name":"Name:","phone":"Phone number:","addressLabel":"Address:","address2":"Address line 2:","address2Placeholder":"Apartment, floor...","postalCode":"Postal code:","city":"City:","postalCity":"Postal code / City:","country":"Country:","changeAddress":"Change address","editAddress":"Edit address","pickupDate":"Pickup date","timeFrom":"From","timeTo":"To","timeSlotLabel":"Time slot for the courier visit","selectDate":"Select a date","loadingAvailability":"Checking DHL Express availability...","noSlotsForDate":"No slots available for this date","retry":"Retry","continue":"Confirm the collection","cancel":"Close","back":"Back","submitting":"Submitting...","errorSelectDate":"Choose a pickup date.","errorSelectTime":"Choose a time slot (from / to).","errorAddressIncomplete":"Complete the pickup address: name, phone, address, postcode, town.","errorRequest":"The pickup request could not be sent. Please try again or contact support.","successToast":"Pickup request sent to DHL.","saveAddress":"Save this address","savingAddress":"Saving…","saveAddressError":"Could not save address. Please try again.","saveAddressSuccess":"Address saved.","noSlotsAvailable":"No DHL Express pickup slots available for this address. Pickups are only possible on business days (Mon-Fri).","scheduledInfo":"Pickup scheduled on {date} from {from} to {to}","reschedule":"Reschedule","cancelPickup":"Cancel pickup","cancelPickupConfirmTitle":"Confirm pickup cancellation","cancelPickupConfirmDescription":"Are you sure you want to cancel the pickup? You can schedule a new pickup afterwards.","cancelPickupConfirmAction":"Yes, cancel pickup","historyTitle":"Pickup request history","historyScheduled":"Scheduled","cancelling":"Cancelling…","cancelSuccess":"The DHL pickup request has been cancelled.","cancelError":"Could not cancel the pickup request. Please try again or contact support.","prepTitle":"Prepare your parcel before the courier arrives","prepLabel":"Print your shipping label and stick it clearly visible on the parcel","prepPack":"Pack your device carefully in a rigid box with padding","prepSeal":"Make sure the parcel is sealed and secure for transport","prepReady":"Have the parcel ready at the provided address during the scheduled time slot","prepOk":"Ok","batteryWarningTitle":"Warning – Battery","batteryWarningText":"If your device's battery is swollen, cracked or visibly damaged, do NOT send the device. Damaged batteries are a fire hazard and are prohibited from transport. Please contact us to find a solution.","scheduledCardTitle":"DHL Express pickup scheduled","confirmationNumberLabel":"Confirmation #","pickupDateLabel":"Pickup date","timeSlotShortLabel":"Time slot for the courier visit","scheduledOnLabel":"Scheduled on","pickupAddressLabel":"Pickup address","phonePlaceholder":"+33 6 12 34 56 78","addressPlaceholder":"19 Example Street","postalCodePlaceholder":"75001","cityPlaceholder":"Paris"},"servicePoints":{"title":"DHL Express Service Points nearby","nearbyPointsButton":"Nearest points","sendWithoutPrint":"You can also send your parcel without printing the label: drop it off at a DHL Express Service Point by showing the QR code on your smartphone.","qrTitle":"Your DHL Label-Free QR code","qrInstruction":"Show this QR code at the DHL Express Service Point: the label is printed there. Nothing to print at home.","qrScreenshotTip":"Take a photo of this QR code to show it easily at the DHL Express Service Point.","qrNotAvailable":"The QR code (Label-Free) isn't available for this shipment. Print the PDF shipping label.","yourLocation":"Your location","locationRequesting":"Requesting access to your location...","locationDenied":"Location access denied. You can allow it in your browser settings to see your position on the map.","locationUnavailable":"Location unavailable","loading":"Searching for drop-off points...","errorAddressRequired":"Add your postcode and town to your profile to see nearby points.","errorLoad":"Unable to load drop-off points. Please try again later.","noPoints":"No DHL Express Service Point (QR code) found near your address.","pointWithoutName":"DHL Express Service Point","openingHours":"Opening hours","directions":"Directions","retry":"Retry","openDhlLocator":"View DHL Express Service Points on DHL.com","close":"Close","qrGenerating":"Generating your official DHL QR code…","searchAroundLabel":"Drop-off points shown near","searchAddressMissing":"Address required","updateSearchAddress":"Update","addressLinePlaceholder":"Address","postalCodePlaceholder":"Postal code","cityPlaceholder":"City","qrPointsHint":"These DHL Express Service Points print the label from your QR code.","labelPointsHint":"Bring the parcel with the shipping label printed and stuck on it.","noQrPoints":"No DHL Express Service Point near this address can print the label. Print your shipping label or choose home pickup.","noPointsAny":"No DHL Express Service Point found near this address.","testModeNotice":"DHL Express validation: QR code from the test environment, not for dropping off a parcel."},"yourLocationOnMap":{"title":"Your location","description":"Allow access to your position to display it on the map."},"label":"Label","loadError":"Trade-ins couldn't be loaded. Try again.","toastDownloadLabelError":"The shipping label couldn't be downloaded. Try again.","shippingLabelPdfNotFound":"Shipping label PDF not found. Please try again later or contact support.","shippingLabelAlreadySentByEmail":"The shipping label PDF has already been sent to you by email. Please check your inbox.","toastDownloadLabelSuccess":"Label downloaded","toastGeneratingLabel":"Generating shipping label...","toastLabelError":"The label couldn't be created. Try again.","statusPending":"Pending","statusAwaitingDocuments":"Payment details required","statusProcessing":"In progress","statusVerificationInProgress":"Verification in progress","statusEvaluated":"Evaluated","statusAccepted":"Accepted","statusRejected":"Declined","statusCounterOffer":"Counter offer","statusCompleted":"Completed","statusCancelled":"Cancelled","statusCancelledDesc":"This trade-in request has been cancelled. The shipping label is no longer available.","shippingLabelRepriseCancelled":"This trade-in has been cancelled. The shipping label is no longer available.","dhlPickupRepriseCancelled":"This trade-in has been cancelled. DHL pickup is no longer available.","currentStatus":"Current status","offerValidBefore":"You must accept the offer before {date}","offerDatesSubtitle":"Validation period and maximum date to send your device","offerCreationDateLabel":"Offer creation date","offerMaxShippingDateLabel":"Deadline to send your device","counterOfferDeadlineAutoAccept":"After this date, the offer will be accepted automatically.","counterOfferDeadlineExpiry":"After this date, the offer will expire and your device will be returned to you free of charge.","offerNoLongerValid":"This offer is no longer valid.","offerExpiredCreateNew":"You can submit a new trade-in request.","createNewRepriseButton":"Create a new trade-in","labelDownloadedBadge":"Shipping label downloaded","expiredNotSentBadge":"Cancelled — device not sent","expiredNotSentTitle":"Request cancelled: device not sent","expiredNotSentBody":"We did not receive your device before the deadline of {date}. Your request was automatically cancelled and the offer is no longer valid.","returnTitle":"Returning your device","returnPreparingBody":"Your device will be returned to your address. The return is being prepared: you will receive a tracking number as soon as it ships.","returnInTransitBody":"Your device is being returned to you. Track your parcel with the number below.","returnDeliveredBody":"Your device has been returned to you. Thank you for your trust.","counterOfferSubtitle":"Our team has evaluated your device and is offering you a new price","counterOfferReasonLabel":"Reason for the change:","counterOfferAcceptConfirmTitle":"Confirm offer acceptance?","counterOfferAcceptConfirmDescription":"You are about to accept the offer of {price}. This decision is final and will trigger your payment via the chosen method.","counterOfferAcceptConfirmAction":"Yes, accept the offer","counterOfferRejectConfirmTitle":"Confirm offer refusal?","counterOfferRejectConfirmDescription":"You are about to refuse the offer of {price}. Your device will be returned to you free of charge and the trade-in will be cancelled. This decision is final.","counterOfferRejectConfirmAction":"Yes, refuse the offer","counterOfferRespondPrompt":"What would you like to do?","counterOfferActionRequiredTitle":"Action required: counter offer to validate","counterOfferActionRequiredDescription":"A counter offer of {price} has been made. Open this card to accept or reject it.","counterOfferActionRequiredDescriptionFallback":"A counter offer has been made. Open this card to accept or reject it.","counterOfferActionRequiredDeadline":"Please respond before {date}, otherwise the counter offer will be accepted automatically.","counterOfferActionRequiredDeadlineExpiry":"Please respond before {date}, otherwise the counter offer will expire and your device will be returned to you free of charge.","counterOfferAcceptedSummary":"You have accepted the counter-offer of {price}.","counterOfferRejectedSummary":"You have declined the counter-offer of {price}.","counterOfferAcceptedToast":"Counter-offer accepted","counterOfferRejectedToast":"Counter offer declined","paymentMethodLabel":"Payment method chosen","identityCardLabel":"Identity document","identityProvided":"Provided","edit":"Edit","correctPaymentTitle":"Receive your payment","paymentMethodVirement":"Bank transfer","paymentMethodPaypal":"PayPal","ibanPlaceholder":"IBAN","paypalFeeWarningDesc":"PayPal fees of {feeAmount} € ({feePercent}% + {feeFixed} € fixed) will be deducted from your trade-in amount.","save":"Save","confirmAndContinue":"Confirm and continue","correctIdentityTitle":"Your ID document","correctIdentityDesc":"This verification protects your account and allows your payment to be sent quickly and securely.","identityCardRecto":"Front of ID card","identityCardVerso":"Back of ID card","identityRectoVersoRequired":"Add both photos of the ID card: front and back.","chooseFile":"Choose file","noFileChosen":"No file chosen","toastPaymentUpdated":"Payment method saved","toastIdentityUpdated":"Identity document saved","missionRewardPaymentTitle":"Bank details saved","missionRewardPaymentSubtitle":"Your payment is all set.","missionRewardIdentityTitle":"ID document saved","missionRewardIdentitySubtitle":"You're one step closer to getting paid.","missionRewardShipTitle":"Shipment ready","missionRewardShipSubtitle":"Your parcel is ready — time to send it.","missionRewardImeiTitle":"Device identified","missionRewardImeiSubtitle":"This helps us process your trade-in faster.","toastImeiSaved":"IMEI saved","saving":"Saving...","cancel":"Cancel","paymentNotSet":"To complete","paymentShortVirement":"Bank transfer","paymentShortPaypal":"PayPal","profileSyncHint":"This information (payment method, identity document) is saved to your profile and reused for all your trade-ins.","manageProfile":"Manage my profile","modalIbanSavedToProfile":"Your IBAN or RIB document will be saved to your profile for future trade-ins.","ribUploadOptionBadge":"Recommended","ribUploadOptionTitle":"Photo or file","ribUploadOption":"We take care of the rest","ribManualOption":"Or enter my IBAN manually","ribUploadHint":"Import your bank details","ribUploadFormats":"JPG, PNG, PDF — max. 10 MB","ribTakePhoto":"Take a photo","ribAlreadySaved":"A RIB is already saved on your profile. You can upload a new one to replace it.","viewSubmittedDocument":"View the submitted document","ibanAlreadySaved":"An IBAN is already saved: {iban}. Enter a new one to replace it.","identityAlreadySaved":"An identity document is already saved on your profile. You can view it or upload new files to replace it.","viewRectoButton":"View the front","viewVersoButton":"View the back","savedRibReuseQuestion":"Is this the same bank account as for your other trade-ins?","savedRibReuseLabel":"Bank details saved on your account","savedRibPreviewIban":"IBAN {iban}","savedRibPreviewDocument":"RIB document on file","savedRibReuseSame":"Yes, use the same bank account","savedRibReuseDifferent":"No, use a different bank account","savedRibReuseBack":"Back to saved bank details","ribDocumentSent":"RIB uploaded","ribDocumentLabel":"Your RIB","modalIdentitySavedToProfile":"The identity document will be saved to your profile and marked as OK for all your trade-ins.","shippingLabelUnavailable":"Shipping label unavailable","shippingLabelDownloadedSuccess":"Shipping label downloaded","statusBadgeAllInfoCompleted":"All required information is completed","timelinePayment":"💸 Payment has been sent","paymentBankTransferEta":"Instant payment with compatible banks, otherwise within 24 business hours.","identityDocumentTypeLabel":"Who will receive the payment?","identityDocumentTypeIdentityCard":"Identity document","identityDocumentTypePassport":"Passport","identityPassportPhotoLabel":"Passport photo","identityPassportPhotoRequired":"Add a photo of the passport.","identityUploadDropHint":"📸 Drop a photo or scan","identityUploadFormats":"PNG, JPG or PDF — max 10 MB","identityDataSecurityNotice":"🔒 Your documents are transmitted securely, accessible only to our team and used to verify your identity.","ribDataSecurityNotice":"🔒 Your bank details are sent over a secure connection, used only to pay you by bank transfer and never shared with third parties.","ribWhyQuestion":"Where would you like to be paid?","ribWhyExplanation":"Add your IBAN to receive your transfer as soon as your device is validated.","dropOffPointsButton":"See available drop-off points","shippingGuideUnderstood":"Understood","servicePointsAddressMissing":"Add your address in your profile to display DHL Express Service Points.","promoApplied":"Promo code: {code}","priceIncludesPromo":"The price shown already includes the promo code.","promoBonusAmount":"Code {code}: +{amount}","basePrice":"Base price","yourPrice":"Your price","yourPriceWithPromo":"Your price (with promo code)","promoCodeLabel":"Promo code","estimatedPriceLabel":"Estimated price","finalPriceLabel":"Final price","contactReprise":"Trade-in help","contactPendingMessage":"New message waiting","contactChooseTitle":"Which trade-in is it about?","contactChooseSubtitle":"Choose the trade-in to open the conversation.","contactBubbleUnread":"You have a new message","contactNomoPromptDefault":"Questions about your trade-in? Nomo answers instantly.","contactNomoPromptUnread":"A message from our team is waiting — open the assistant or contact us.","contactModalSubtitle":"Have a question about your {device}? Write to us — we'll get back to you quickly.","contactModalSubtitleGeneric":"Have a question about your trade-in? Write to us — we'll get back to you quickly.","contactModalSend":"Send message","assistantTitle":"Nomo Assistant","assistantSubtitle":"Questions about your trade-ins? Nomo answers instantly.","assistantSubtitleDevice":"Question about your {device}? Nomo answers instantly.","assistantPromptDefault":"Questions about your trade-in? Nomo is here to help.","assistantPromptUnread":"A message from our team is waiting — or ask Nomo.","assistantWelcome":"Hello! I’m Nomo, the AI trade-in assistant (an artificial intelligence, not a human). Ask me about shipping, payment, documents…","assistantPlaceholder":"Ask your question…","assistantSend":"Send","assistantContactHuman":"Talk to an advisor","assistantContactHumanHint":"Our team replies quickly","assistantAdvisorTitle":"Your advisor","assistantAdvisorSubtitle":"Direct chat with our team — quick reply.","assistantAdvisorSubtitleDevice":"Direct chat about your {device} — quick reply.","assistantAdvisorPlaceholder":"Write your message to the advisor…","assistantAdvisorSend":"Send to advisor","assistantAdvisorInputHint":"Your message will be read by a team member, not the Nomo assistant.","assistantConnectingAdvisor":"Connecting you with an advisor…","assistantThinking":"Thinking…","assistantError":"Sorry, something went wrong. Try again or contact an advisor.","assistantEmptyTitle":"No messages yet","assistantEmptySubtitle":"Ask a question below or pick a suggestion","assistantBackToAi":"Back to Nomo assistant","assistantSuggestion1":"How do I send my device?","assistantSuggestion2":"When will I get paid?","assistantSuggestion3":"What is a counter-offer?","assistantSuggestion4":"How do I add my IBAN?","assistantSuggestion5":"How do I add my ID card?","assistantAnswerShipping":"You can ship your device by downloading the free DHL shipping label from your “My trade-ins” area. Open the relevant trade-in, download the label, then drop off your parcel at a relay point or schedule a home pickup.\n\nRemember to turn off Find My iPhone before shipping. All steps are in the [Shipping guide](#shipping-guide).\n\n[See available drop-off points](#service-points)\n[Schedule a courier pickup](#pickup)","assistantAnswerRelayPoints":"You can drop off your parcel at a DHL Express Service Point near you, with your printed shipping label or simply the QR code on your smartphone. Open the map to see the nearest points to your address.\n\n[See DHL Express Service Points](#service-points)","assistantAnswerPickup":"Yes. From your customer account you can schedule a free DHL courier pickup at your chosen address (home, work, etc.). Print your shipping label, pack your device carefully, then choose a date and time slot.\n\n[Schedule a courier pickup](#pickup)","assistantAnswerPayout":"To receive your payment by bank transfer, add the IBAN of the account you want to be paid to.\n\nIt's quick: open your trade-in in “My trade-ins” and click [Add my IBAN](#payout).","assistantAnswerIdentity":"ID verification is required for payment (legal requirement). Upload the front and back of your ID card, or your passport.\n\n[Add my ID document](#identity)","assistantPaymentAnswer":"If you ship your {device} today, your payment {amountPart}is estimated around {date} — including DHL transit, inspection on receipt, and transfer within one business day.","assistantPaymentAnswerAmountPart":"of {amount} ","assistantPaymentAnswerAllIntro":"Here are the estimated payment dates for your trade-ins if you ship them today:","assistantPaymentAnswerBullet":"• {device}: estimated payment on {date}{amountSuffix}","assistantPaymentAnswerBulletAmount":" ({amount})","assistantPaymentAnswerDone":"Your {device} trade-in has already been paid.","assistantPaymentAnswerInProgress":"Your {device} is being inspected. Once approved, payment {amountPart}is sent within one business day.","assistantOpenPayout":"Add my IBAN","assistantOpenIdentity":"Add my ID document","assistantPickerPayoutTitle":"Which trade-in?","assistantPickerPayoutSubtitle":"Choose the trade-in to add your IBAN.","assistantPickerIdentityTitle":"Which trade-in?","assistantPickerIdentitySubtitle":"Choose the trade-in to add your ID document.","assistantPickerServicePointsTitle":"Which trade-in?","assistantPickerServicePointsSubtitle":"Choose the buyback to see nearby drop-off points on the map.","assistantPickerPickupTitle":"Which trade-in?","assistantPickerPickupSubtitle":"Choose the buyback to schedule a home pickup.","assistantClearConversation":"New conversation","assistantClearTitle":"Clear conversation and start over","assistantAdvisorLabel":"Advisor","assistantWaitingHuman":"Message sent. An advisor will reply soon.","instructionsEnvoi":{"verifierInfosTitle":"Have I checked my trade-in details correctly?","verifierInfosShortTitle":"Verify condition, model, storage","verifierInfosDescription":"Before sending, make sure your declaration matches the device.","verifierInfosItem1Label":"Declared condition","verifierInfosItem1Details":"The condition you stated (e.g. \"Very good\", \"Good\") must match the actual condition of the device.","verifierInfosItem2Label":"Exact model","verifierInfosItem2Details":"Verify the model (e.g. iPhone 14, Samsung Galaxy S23). An error may result in a counter-offer.","verifierInfosItem3Label":"Storage capacity","verifierInfosItem3Details":"The capacity stated (64 GB, 128 GB, etc.) must be correct.","verifierInfosItem4Label":"Phone working or not","verifierInfosItem4Details":"Correctly state whether the device powers on, responds, and whether the screen and essential functions work. A discrepancy may result in a counter-offer.","verifierInfosTip":"Any error or discrepancy with the device received may result in a counter-offer (a revised price, lower or higher). When in doubt, contact us.","photosHint":"Take photos in high definition: front, back, sides, and if possible the IMEI number (often on the back or in settings).","paymentIdTitle":"Have I chosen my payment method and added my ID?","paymentIdShortTitle":"Payment and identity document","paymentIdDescription":"Required to comply with regulations on the purchase of second-hand devices.","paymentIdItem1Label":"Payment method","paymentIdItem1Details":"Choose how you want to be paid (bank transfer or PayPal). You can do this in your trade-in details.","paymentIdItem2Label":"Identity document","paymentIdItem2Details":"Upload a valid ID document (front or both sides). Required for legal compliance when selling second-hand devices.","back":"Back","print":"Print","help":"Help","pageTitle":"Preparing your device","pageSubtitle":"Answers to frequently asked questions to prepare your shipment","alertFindMyTitle":"Turn off \"Find My iPhone\" (Apple) or \"Find My Device\" (Android)","alertAccessoriesTitle":"Include the original accessories, the ones that came in the box (cable, charger, strap, controllers…), except for a smartphone.","alertAccessoriesForDevice":"Essential for this device ({category}): {items}.","alertAccessoriesSmartphone":"Smartphone: send the phone on its own, without charger or cable.","photosTitle":"Take photos of your device before shipping","bordereauText":"Thanks to the shipping label, our team can easily identify your trade-in and your file. You don't need to put anything else in your package: just send your device well protected.","shippingTwoOptionsIntro":"You can schedule a DHL Express courier pickup at home, or send without printing by showing the QR code at a DHL Express Service Point.","sectionsLabel":"Sections:","collapseAll":"Collapse all","platformIos":"iPhone / iPad","platformAndroid":"Android","allDoneTitle":"All set.","allDoneText":"Send the parcel and keep the tracking number.","evaluationDelayTitle":"Evaluation time","evaluationDelayText":"Within 24 hours after receipt","paymentTitle":"Payment","paymentText":"Bank transfer within 24 business hours of approval","comptesTitle":"How do I sign out of my accounts?","comptesShortTitle":"Sign out of accounts","comptesDescription":"Sign out of all your personal accounts before continuing.","comptesItem1Label":"iCloud (Apple)","comptesItem1Details":"Settings → [Your name] → Sign Out → Turn off \"Find My iPhone\"","comptesItem2Label":"Google (Android)","comptesItem2Details":"Settings → Accounts → Google → Remove account","comptesItem3Label":"Samsung Account","comptesItem3Details":"Settings → Accounts and backup → Samsung accounts → Remove","comptesItem4Label":"Other accounts","comptesItem4Details":"Email, social networks, banking apps, etc.","comptesItem5Label":"Find My iPhone / Find My Device","comptesItem5Details":"Must be disabled.","donneesTitle":"How do I erase all data?","donneesShortTitle":"Erase data","donneesDescription":"Completely reset your device.","donneesIos1":"Settings → General → Reset","donneesIos2":"\"Erase All Content and Settings\"","donneesIos3":"Confirm with your passcode","donneesIos4":"Wait for the process to complete","donneesAndroid1":"Settings → System → Reset options","donneesAndroid2":"\"Erase all data (factory reset)\"","donneesAndroid3":"Confirm and wait","donneesTip":"Back up your important data first (iCloud, Google Drive, or a computer)","protectionsTitle":"What protections should I remove?","protectionsShortTitle":"Remove protections","protectionsDescription":"Disable all locks and codes.","protectionsItem1Label":"Passcode / Password / PIN","protectionsItem2Label":"Biometric lock (Touch ID, Face ID, fingerprint)","protectionsItem3Label":"SIM lock (SIM card PIN)","protectionsItem4Label":"Security apps (antivirus, lock)","accessoiresTitle":"Which accessories should I include?","accessoiresShortTitle":"Include the accessories","accessoiresDescription":"The original accessories, the ones that came in the box, except for a smartphone.","accessoiresItem1Label":"SIM card and microSD memory card: remove and keep them","accessoiresItem2Label":"General rule: include the original accessories, the ones that came in the box","accessoiresItem2Details":"Charger, cable, strap, charging case, controllers, battery, remote controller… There is no need, however, to send the box, manual, case or screen protector: their absence does not change the price.","accessoiresItem3Label":"Smartphone: send the phone on its own","accessoiresItem3Details":"This is the only exception: keep the charger, cable, earphones and case, no accessory is required.","accessoiresItem4Label":"Essential accessories by device","emballageTitle":"How do I pack my device?","emballageShortTitle":"Pack and send","emballageDescription":"Protect your device for shipping.","emballageItem1Label":"Take high-definition photos of the device: front, back, sides, and if possible the IMEI number, before packing","emballageItem2Label":"Sturdy packaging (thick cardboard, bubble wrap)","emballageItem3Label":"Protection (bubble wrap or newspaper)","emballageItem4Label":"DHL Express shipping label clearly visible","emballageItem5Label":"Note the tracking number","guideLead":"Follow the steps in order and tick them off as you go.","progressLabel":"Your preparation","progressCount":"{done} of {total}","phaseAccount":"In your Nomophone account","phaseDevice":"On the device","phaseParcel":"In the parcel","markDone":"Done","afterTitle":"What happens next?","packingGuideButton":"DHL Express packing guide (PDF)","packingGuideMeta":"DHL's official instructions for packing electronic devices","packingGuideShort":"DHL packing guide","batteryNote":"Final check before sealing the parcel: screen sitting flat, back not bulging, no unusual heat. If in any doubt, do not send the device.","safetyHeading":"Two rules before anything else","batteryAlertTitle":"Swollen or damaged battery: do not send the device","batteryAlertText":"A damaged lithium battery can overheat, smoke or even catch fire in transit. For everyone's safety, DHL Express does not allow it to be shipped.","batterySignsTitle":"Signs of an unsafe battery","batterySign1":"The screen is lifting or coming away","batterySign2":"The back is bulging and the device rocks when laid flat","batterySign3":"The battery is punctured, cracked or leaking","batterySign4":"The device gets unusually hot or gives off a strange smell","batteryAlertAction":"Not sure? Stop charging it, don't pack it, and message us: we'll find a solution together.","findMyAlertText":"Otherwise the device stays locked to your account and we cannot buy it back."},"showMoreDetailsHint":"Tap to view IMEI, shipping and contact options","offerConfirmed":"Offer confirmed","counterOfferPendingBadge":"Counter offer to review","counterOfferAcceptedBadge":"Counter offer accepted","counterOfferRejectedBadge":"Counter offer declined","paymentBankTransferEtaNote":"*Instant with supported banks, or within 24 hours.","ibanManualEntryLabel":"Enter IBAN manually (other country or format)","ribChoiceSectionLabel":"Two quick ways to add your IBAN","ribManualOptionTitle":"Manual entry","ribManualOptionDesc":"Enter your IBAN","declaredSectionTitle":"The information used to calculate your offer","declaredProductTitle":"Declared product title","declaredCondition":"Declared condition","declaredColor":"Declared colour","declaredColorChoice":"Colour choice","quest":{"completedBadge":"Completed","toDoBadge":"Your turn","lockedBadge":"Next step","allDoneTitle":"Trade-in complete.","allDoneSubtitle":"Your payment is on its way.","step0Title":"Offer validated","step1Title":"Verification","paymentCardTitle":"Where should we send your payment?","identityCardTitle":"Who will receive the payment?","deviceInfoTitle":"IMEI or serial number (optional)","deviceInfoOptional":"","toComplete":"To complete","done":"Done.","step2Title":"Shipping","shipBefore":"To send before {date}","labelPending":"Your shipping label is being prepared. You will be notified by email when ready.","shipChoiceTitle":"How do you want to ship?","shipChoiceHint":"Choose an option.","shipTapChoose":"Choose this option","option1Badge":"Relay point","option1Title":"I drop off my parcel","option1Step1":"Print","option1Step2":"Pack","option1QrStep1":"Pack","option1QrStep2":"Show QR code","option1QrStep3":"Send","relayPrintQuestion":"How would you like to send your device?","relayPrintYes":"I'll print my label","relayPrintNo":"I use a QR Code","relayPrintBack":"Change answer","relayPrintYesLabelTitle":"Your label is ready.","relayPrintYesLabelAgain":"Download again","relayFindPoints":"Find DHL Express drop-off points","printLabel":"Print","printLabelDesc":"I stick it on the parcel","qrCode":"QR Code","option2Badge":"Home pickup","option2Title":"Courier comes to me","option2Step1":"Print","option2Step2":"Pack","schedulePickup":"Schedule pickup","schedulePickupScheduled":"Pickup scheduled","schedulePickupScheduledHint":"Your request has already been submitted","shipReminderTitle":"Your shipping method","shipReminderDownloadLabel":"Download shipping label","shipReminderViewQr":"View my QR code","shipTrackingReassurance":"Once it is shipped, we track your parcel all the way to payment.","step3Title":"Payment","step4Title":"How did your trade-in go?","step4Subtitle":"Your review helps future customers choose.","miniSent":"Sent","miniReceived":"Received","miniVerify":"Verification","miniAccepted":"Accepted","miniCounterOffer":"To review","miniCounterOfferHint":"New offer to accept or reject","miniRejected":"Declined","miniPaid":"Payment","miniInProgress":"Pending","miniUpcoming":"Upcoming","miniDone":"Done.","counterOfferPendingTitle":"Counter offer to review","counterOfferPendingBody":"After verification, the proposed price changed. You can accept the new offer or reject it to get your device back free of charge.","counterOfferAcceptedTitle":"Counter offer accepted","counterOfferAcceptedBody":"Thanks, the trade-in continues with this new amount.","counterOfferRejectedTitle":"Counter offer declined","counterOfferRejectedBody":"Your device will be returned free of charge according to the planned process.","counterOfferDeadline":"Respond before {date}","counterOfferPreviousPrice":"Estimated price","counterOfferNewPrice":"New offer","counterOfferDifference":"Difference","counterOfferReasonLabel":"Reason","counterOfferEvidenceLabel":"Verification photos","counterOfferReject":"Decline","counterOfferAccept":"Accept the new offer","counterOfferProcessing":"Processing...","shipStepCta":"Pick your shipping method below — you're on the home stretch!","shipStepCtaPending":"Get your parcel ready — your shipping label is coming to your inbox very soon.","prepCta":"Complete both items below — it's the key to getting paid!","prepCtaPartial":"Just one more step — finish up to move on to shipping!","relayPrintYesDesc":"I print the label and stick it on my parcel.","relayPrintNoDesc":"The DHL Express Service Point prints the label for me.","shippingKitTitle":"Does Nomo offer a shipping kit?","shippingKitBody":"At Nomophone, we start from a simple observation: most of us already have at home what we need to protect and ship a device.\n\nRather than systematically manufacturing and transporting new packaging, we favour using resources that are already available.\n♻️ A choice consistent with our mission: extending the life of devices while preserving natural resources.\nStill with free, simple and secure shipping.","shippingKitCollapsedLabel":"Nomo's choice: not providing a shipping kit","relayPrintYesFeature1":"Quick and simple","relayPrintYesFeature2":"Drop off whenever I want","relayPrintNoFeature1":"No printer needed","relayPrintNoFeature2":"Drop off in seconds","relayPrintChooseOption":"Continue","prepPanelTitleOne":"One more action to complete","prepPanelTitleMany":"Complete your information","shipPanelTitlePending":"Your shipping label is on its way","shipPanelTitleOne":"Your payment is ready","shipPanelTitleMany":"Prepare your shipment","shipPanelTitleReady":"Choose your free shipping method","prepProgressLabel":"{percent}% complete","subTaskContinue":"Continue","subTaskVerified":"Verified","prepGoodToKnowBody":"Your information is secure and used only to process your trade-in. No data is shared with third parties.","relayPrintDownloadConfirmTitle":"Your prepaid label is ready","relayPrintDownloadConfirmBody":"All that remains is to send your device to receive your payment.","relayPrintDownloadConfirmYes":"Download my label","relayPrintDownloadConfirmNo":"Not now","labelStickInstruction":"You must stick the shipping label on the package ready for collection.","option1Step3":"Send","option2Step3":"Pickup","step2ToDoBadge":"One more step","paymentEstimateTitle":"One last step before your {amount} payment","paymentEstimateTimeline":"Ship today → estimated payment on {date}","option3Badge":"Bonus +{amount}","option3Title":"I ship it myself","option3Step1":"Pack","option3Step2":"Ship at my expense","option3Step3":"+{amount} on receipt","selfShipBonusNote":"Ship the device at your own expense with the carrier of your choice: {amount} is added to your trade-in price once we receive the device.","selfShipAddressTitle":"Shipping address","selfShipCarrierLabel":"Carrier","selfShipCarrierPlaceholder":"Colissimo, Mondial Relay, UPS…","selfShipTrackingLabel":"Tracking number","selfShipTrackingPlaceholder":"Your tracking number","selfShipSubmit":"Confirm my shipment","selfShipSaving":"Saving…","selfShipSaved":"Shipment saved","selfShipSavedHint":"+{amount} will be added to your trade-in once the device is received.","selfShipEdit":"Edit","selfShipMissingFields":"Please provide the carrier and the tracking number.","labelNeedsAddress":"All we need now is the address the parcel will be sent from. Enter it and your free DHL shipping label is created straight away.","shipPanelTitleNeedsAddress":"Where are we collecting your parcel from?","selfShipCarrierChoose":"Choose the carrier","selfShipCarrierForeignPost":"Postal service of my country (sent from abroad)","selfShipCarrierOther":"Other carrier","selfShipCarrierOtherPlaceholder":"Carrier name"},"playful":{"pageTitle":"Trade-in mission","pageSubtitle":"A simple journey, like a little game: follow the steps, send your device, get paid.","missionNextActions":{"payment":"Choose your payment method","identity":"Add your ID document","imei":"Enter your device IMEI","ship":"Choose your free shipping method","verify":"Wait for verification","payout":"Receive your payment","review":"Share your feedback","complete":"Mission complete!"},"stepOf":"Step {step} of 5","missionStep2":"Prepare your payment","missionStep3":"Send your device","missionStep5":"Your feedback","progressAlmostThere":"Only {remaining} step(s) left — your reward awaits!","yourOffer":"Your offer","offerConfirmed":"Offer confirmed","nextStepTitle":"Next step: send your device","downloadTitle":"Download shipping label","downloadDesc":"Print it and drop off your parcel.","pickupTitle":"Schedule a pickup","qrTitle":"Send with QR code","qrDesc":"Drop off your device without printing.","detailsTitle":"Info treasure chest"},"trackingShipmentLabel":"Tracking number for your shipment:","trackingReturnLabel":"Tracking number for your return shipment:","trackingModalTitle":"Track your parcel","trackingModalLoading":"Loading tracking…","trackingModalError":"Unable to load tracking at the moment.","trackingModalEmpty":"No updates available yet. Please try again later.","trackingModalCurrentStatus":"Current status","customQuote":{"badge":"Personalized quote","reference":"Ref.","createdOn":"Created on {date}","registeredToast":"Your quote request {requestNumber} has been registered.","declaredCondition":"Declared condition","functional":"Functionality","functionalYes":"Works","functionalNo":"Does not work","quotedPrice":"Offer amount","details":"Details","convertedHint":"This quote was converted into a trade-in request — find it below.","actionViewOffer":"View my offer","actionReply":"Reply to request","status":{"under_review":"Under review","info_requested":"Response needed","offer_available":"Offer available","accepted":"Offer accepted","rejected":"Request declined","cancelled":"Cancelled"},"hint":{"under_review":"Our team is reviewing your device. You will receive your trade-in offer by email as soon as it is ready.","info_requested":"We need a few more details to finalize your estimate. Reply using the button below.","offer_available":"Your offer is ready. Accept it within 7 days.","accepted":"You accepted this offer. The rest of your trade-in appears in the list below.","rejected":"No offer is possible for this device. A question? Write to us.","cancelled":"This quote request has been cancelled."},"acceptBeforeLabel":"Acceptance deadline","acceptBefore":"Must be accepted within 7 days, by {date}"},"assistantSuggestion6":"What protections should I remove?","assistantAnswerProtections":"Disable all locks and codes.\n\n• Passcode / Password / PIN\n• Biometric lock (Touch ID, Face ID, fingerprint)\n• SIM lock (SIM card PIN)\n• Security apps (antivirus, lock)\n\n[Shipping guide](#shipping-guide)","assistantAnswerNoInPersonDropoff":"No: trade-ins are only sent by DHL, free with the label in your customer account. Drop off your parcel at a relay point or schedule a home pickup.\n\n[Shipping guide](#shipping-guide)\n[See drop-off points](#service-points)","assistantAnswerCancel":"To cancel your trade-in, you don't need to do anything — simply don't send your device. If we don't receive your parcel within {days} calendar days of creating your request, the trade-in will be automatically cancelled and the offer will no longer be valid.","assistantAnswerPurchaseInvoice":"Your device's purchase invoice (the one you received when you originally bought it) is not required to complete a trade-in.\n\nIf you have it, you can share it in two ways:\n• include a copy in the parcel with your device (keep the original);\n• or send it as an attachment in your trade-in conversation.\n\nThis can help our team verify the details and process your trade-in faster.","assistantAnswerBattery":"No, the battery percentage (battery health / capacity) does not affect your trade-in price. The amount is based only on the criteria you selected during the estimate: model, storage, cosmetic condition and functionality.\n\nHowever, if the battery is swollen, cracked or visibly damaged, do NOT send your device. Damaged batteries are a fire hazard and are prohibited from transport. Please contact us via “Talk to an advisor” to find an appropriate solution.","nonFunctionalAccountNoticeTitle":"Sign out of the account before shipping","nonFunctionalAccountNoticeBody":"Device declared not working: sign out of the linked account (Apple Account, Google account…) and turn off Find My iPhone / Find My Device before shipping.","nonFunctionalAccountNoticeProof":"If the device no longer turns on, you must provide us with proof that it has been successfully unlinked from any account: for example, a screenshot of your iCloud or Google account showing that the device has been removed from your list of devices.","nonFunctionalAccountNoticeFooter":"Without this account sign-out or this proof, your trade-in cannot be completed.","commercialGestureLabel":"Goodwill gesture","commercialGestureNote":"This amount includes a goodwill gesture of {amount} on our part.","invoiceTitle":"Purchase invoice","invoiceDescription":"Your invoice is available as a PDF.","invoiceView":"View","invoiceDownload":"Download","selfShipBonusLabel":"Self-shipping bonus","shippingAddress":{"title":"Your shipping address","subtitle":"Needed to create your DHL shipping label and arrange the pickup or drop-off of your device.","fieldPhone":"Phone","phoneHint":"Used by DHL for tracking and pickup.","fieldAddress":"Address","fieldAddress2":"Address line 2 (optional)","fieldPostalCode":"Postal code","fieldCity":"City","save":"Save and continue","saving":"Saving…","savedToast":"Address saved.","saveError":"Could not save the address. Please try again.","emailLabel":"Shipping label and tracking sent to","addressAutocompleteMinChars":"Type at least 3 characters to see suggestions","countryAriaLabel":"Country","phoneDialAriaLabel":"Country code","phoneDialHint":"Number from another European country? Change the country code to the left of the number.","phoneRequired":"Enter your phone number: DHL Express needs it for your shipment.","phoneTooShort":"Number too short for country code {dial}. Check it or change the country code.","phoneTooLong":"Number too long for country code {dial}. Check it or change the country code.","phoneInvalidForDial":"Number not valid with country code {dial}. Check it or change the country code.","phoneNotEuropean":"Enter a European number: choose its country code to the left of the number.","phoneSuggestion":"Did you mean {phone}?","phoneSuggestionApply":"Use this number","todoLead":"Still to do:","todoAddress":"Address","todoPhone":"Phone","todoBattery":"Battery","todoReady":"All set","dhlRejectedNotice":"DHL does not recognise this address. Check the postal code and city in particular (spelling, exact town name)."},"nextStep":{"offerConfirmed":"Offer confirmed","amountLead":"You will receive","railAddress":"Address","railShipping":"Shipping","railPayment":"Payment","addressTitle":"Where is the parcel leaving from?","addressBody":"Enter the departure address and your free DHL Express shipping label is created straight away. Then: drop-off at a DHL Express Service Point or home collection.","addressCta":"Create my shipping label","addressPrivacyNote":"Your address is used only to send and track your parcel.","methodTitle":"Choose how to send us your device","methodBody":"DHL Express Service Point drop-off or home collection: either way, sending is free and tracked. No printer? The QR code is all you need at the DHL Express Service Point.","methodCta":"Choose my shipping method","labelTitle":"Your shipping label is ready","labelBody":"Pack your device, stick the shipping label on or show your QR code, then drop the parcel off. We take it from there as soon as it's scanned.","labelCta":"View my shipping label","transitTitle":"Your device is on its way","transitBody":"We track your parcel and keep you updated at every stage, right through to payment.","transitCta":"Track my parcel","cancelAnytime":"You can cancel at any time until the device is dispatched."},"assistantAnswerDataErasure":"Yes, erasing your data is mandatory before shipping: back it up, sign out of every account (iCloud and Find My, Google, Samsung, Microsoft), then run a factory reset. A device that is still linked to an account cannot be tested or bought back: it would be returned to you or receive a revised offer.\n\nIf the device is flat or you no longer have its charger, do not send it as is: charge it with a compatible charger — for any device other than a smartphone, that charger must be included in the parcel anyway. You can also remove the device from your account remotely at iCloud.com or in your Google account. If none of this is possible, message us via “Talk to an advisor” before shipping.\n\n[Shipping guide](#shipping-guide)","assistantAnswerCharger":"$d2","assistantAnswerCounterOfferRefusal":"If you reject the revised offer, your device is sent back to you free of charge, to the address you gave us: the return is entirely at our expense.\n\nThe return is triggered as soon as your rejection is recorded in your account, and the device usually ships back within 48 to 72 working hours. There is nothing for you to do: no carrier to choose, no fee to pay, no message to send us.\n\nYou have 15 days to accept or reject, with three email reminders. If you do not reply within that time, the offer is deemed accepted at the price stated.","statsUpcoming":"Expected amount","statsActive":"Trade-ins in progress","statsPaid":"Already paid","amountPaidLead":"Amount paid","detailsShow":"Details","detailsHide":"Collapse","loading":"Loading your trade-ins…","counterOfferDecision":{"eyebrow":"Your answer is needed","lead":"After checking your device, we can offer you","insteadOf":"instead of ~~{price}~~","reasonTitle":"Why this new price?","readMore":"Read more","readLess":"Show less","acceptTitle":"Accept {price}","acceptHint":"We pay you {price} and your trade-in continues.","rejectTitle":"Refuse and get my device back","rejectHint":"Returned to you free of charge. No payment.","questionLead":"A question before you decide?","rejectNoPayment":"You will not receive the {price} offered.","rejectReturn":"Your device will be returned to you free of charge.","rejectFinal":"This choice is final and cannot be undone.","rejectCheckbox":"I confirm that I refuse the offer and want my device back.","keepOffer":"Back to the offer"},"shipConfirm":{"title":"Confirm your sender address","body":"Your DHL Express shipping label will be created with this address. Check it before you confirm.","addressHeading":"Sender address","labelAddressHeading":"Address on your shipping label","edit":"Edit","incompleteHint":"Complete your address: DHL Express needs it to create your shipping label.","confirm":"Confirm and create my shipping label","lockedNote":"Spotted a mistake in the address? Write to us before you send your parcel: we'll prepare a new shipping label for you."},"shipBanner":{"title":"One last step to receive {amount}","titleNoAmount":"One last step: your shipping label","text":"Create your free DHL Express shipping label, it only takes a minute. Send it before {date}.","cta":"Create my shipping label","rejectedTitle":"DHL does not recognise your address","rejectedText":"Your shipping label could not be created: DHL Express cannot find this postal code with this city. Correct them and the label is created right away.","rejectedCta":"Correct my address"},"newRepriseShipNextToast":"Your trade-in {requestNumber} is registered. One last step: your shipping label."},"pending":"Pending","favoris":"Favourites","productsSaved":"Registered products","cart":"Basket","viewCart":"View basket","quickAccess":"Quick access","buy":"Buy","discoverProducts":"Discover our products","sell":"Sell","newTradeInRequest":"New trade-in application","recentOrders":"Recent orders","seeAll":"See all","orderNumber":"Order {number}","statusPending":"On hold","statusProcessing":"In preparation","statusShipped":"Shipped","statusDelivered":"Delivered","statusCancelled":"Cancelled","noOrders":"No order","noOrdersSubtitle":"You have not yet placed an order","back":"Back","backToShop":"Back to the shop","shop":"Shop","seeDetails":"See details","downloadInvoice":"Download invoice","leaveReview":"Leave a review","reviewSubmitted":"Review submitted","articleCount":"{count} item(s)","grade":"Grade:","statusConfirmed":"Confirmed","statusRefunded":"Reimbursed","openSav":"Opening an after-sales service","clientFallback":"customer","orderDetail":{"orderNotFound":"Order not found","backToMyOrders":"Back to my orders","orderTitle":"Order {orderNumber}","placedOn":"Placed on","orderStatusTitle":"Order status","trackingNumber":"Tracking number","leaveReview":"Leave a review","loadingReviews":"Loading reviews...","allReviewed":"You have already reviewed every item in this order. Thank you.","product":"Product","quantityLabel":"Quantity: {quantity}","items":"Items","quantityUnit":"Quantity","deletedProduct":"Deleted product","reviewsForOrder":"Reviews left for this order","reviewApproved":"Approved","reviewPending":"Pending","reviewRejected":"Rejected","seeAllMyReviews":"See all my reviews","associatedReprise":"Associated trade-in","estimatedCondition":"Estimated condition: {condition}","estimatedValue":"Estimated value","repriseNumber":"Trade-in number","reprisePaymentNote":"💡 The trade-in will be paid by bank transfer after examination of your device. The order total does not include this reduction.","shippingAddress":"Delivery address","deliveryMethod":"Delivery method","relayPickupPoint":"Pickup point","summary":"Summary","subtotal":"Subtotal","shipping":"Delivery","promoCode":"Promo code","promoCodeWithCode":"Promo code ({code})","vat":"VAT","total":"Total","paymentMethod":"Payment method","paymentCard":"💳 Credit card","history":"History","toastReviewThanks":"Thank you for your review.","loadError":"The order couldn't be loaded. Try again."},"addresses":{"title":"My addresses","subtitle":"Manage your delivery and billing addresses","addAddress":"Add an address","editAddress":"Modify address","newAddress":"New address","formDescription":"Fill in your address details","addressType":"Type of address","shipping":"Delivery","billing":"Billing","defaultAddress":"Default address","firstName":"First name","lastName":"Name","address":"Address","addressComplement":"Additional address (optional)","postalCode":"Postcode","city":"City","country":"Country","phoneOptional":"Telephone (optional)","cancel":"Cancel","modify":"Modify","add":"Add","toastAddressUpdated":"Address updated","toastAddressAdded":"Address added","toastError":"That didn't work. Try again.","toastSaveError":"The address wasn't saved. Try again.","confirmDelete":"Are you sure you want to delete this address?","toastAddressDeleted":"Address deleted","toastDeleteError":"It couldn't be deleted. Try again.","noAddress":"No address","noAddressSubtitle":"Add an address to make ordering easier","default":"By default","addBillingAddress":"Add my billing address","noBillingAddress":"No billing address","noBillingAddressSubtitle":"Add a billing address to make ordering easier and receive your invoices."},"favorisPage":"$20:props:children:2:props:children:1:props:messages:compte:favorisPage","avis":{"title":"My reviews","subtitle":"View all the reviews you have left on your orders","totalReviews":"Total opinions","approvedReviews":"Approved opinions","pendingReviews":"On hold","inModeration":"In moderation","statusApproved":"Approved","statusHidden":"Visible only to you","statusRejected":"Rejected","noReviews":"No Reviews","noReviewsSubtitle":"You have not yet left a review of your orders","seeMyOrders":"See my orders","orderLabel":"How to order:","dateLabel":"Date:","productDeleted":"Product deleted","product":"Product","previous":"Previous","next":"Next","pageOf":"Page {page} on {total}"},"profile":{"title":"My profile","subtitle":"Manage your personal information","loginRequired":"Sign in to access your profile.","personalInfo":"Personal information","personalInfoDesc":"Update your contact details","firstName":"First name","lastName":"Last name","email":"Email","emailCannotEdit":"The email cannot be modified","phone":"Phone","phonePlaceholder":"07 123 456 7890","saving":"Saving...","saveChanges":"Save changes","toastProfileUpdated":"Profile updated","toastLoadError":"Your profile couldn't be loaded. Try again.","toastUpdateError":"The update failed. Try again.","tradeInInfo":"Information for trade-ins","tradeInInfoDesc":"Your bank details and documents to receive payment for trade-ins","iban":"BANK DETAILS (IBAN)","ibanPlaceholder":"FR76 XXXX XXXX XXXX XXXX XXXX XXXX XXXX","ibanHint":"IBAN format required (e.g. FR76 1234 5678 9012 3456 7890 123)","identityCard":"Identity card","documentPdf":"PDF document","identityCardLabel":"Identity card","see":"View","delete":"Delete","deleting":"Deleting...","replaceIdentityCard":"Replace the identity card","uploadInProgress":"Upload in progress...","replace":"Replace","uploadIdentityDesc":"Upload the front and back of your ID card (two photos or files).","uploadIdentityButton":"Upload identity card","identityCardRecto":"Front of ID card","identityCardVerso":"Back of ID card","identityRectoVersoRequired":"Add both photos: front and back.","uploadFormats":"Accepted formats: JPG, PNG, WebP, PDF - Maximum size: 10MB","save":"Save","toastIbanSaved":"IBAN saved","toastIdentityUploaded":"ID card uploaded","toastIdentityDeleted":"ID card deleted","toastFileTypeError":"File type not supported. Use JPG, PNG, WebP or PDF.","toastFileSizeError":"File too large. Maximum 10MB.","confirmDeleteIdentity":"Are you sure you want to remove your identity card?","myAddresses":"My addresses","addressesDesc":"Your delivery and billing addresses","defaultShippingAddress":"Default delivery address","defaultBillingAddress":"Default billing address","phoneLabel":"Phone number:","companyInfo":"Company information","companyName":"Company name:","siret":"SIRET:","vatNumber":"VAT number:","noAddressSaved":"No address saved. Your addresses will be saved for your next order.","manageAddressesHint":"You can edit your addresses below.","editAddress":"Edit address","addAddress":"Add an address","addressLine1":"Address (line 1)","addressLine2":"Address complement (line 2)","postalCode":"Postal code","city":"City","country":"Country","saveAddress":"Save address","cancel":"Cancel","toastAddressUpdated":"Address saved","myTradeIns":"My trade-ins","tradeInsDesc":"History of your trade-in requests with estimated prices","noTradeInYet":"No trade-ins yet","number":"Number","condition":"Condition","simulatedPrice":"Simulated price","finalPrice":"Final price","createdOn":"Created on","statusPending":"Pending","statusAwaitingDocuments":"Required payment information","statusEvaluated":"Evaluated","statusAccepted":"Accepted","statusRejected":"Refused","statusCounterOffer":"Counter offer","statusCompleted":"Completed","statusVerificationInProgress":"Verification in progress","statusCancelled":"Cancelled","ibanManualEntryLabel":"Enter IBAN manually (other country or format)","ribPhotoLabel":"Bank details photo","ribPhotoAttached":"Bank details photo attached","ribPhotoMissing":"No bank details photo attached","uploadRibDesc":"Add a photo or PDF of your bank details to simplify your trade-ins.","uploadRibButton":"Add bank details photo","replaceRibPhoto":"Replace bank details photo","confirmDeleteRib":"Are you sure you want to delete your bank details photo?","toastRibUploaded":"Bank details photo saved","toastRibDeleted":"Bank details photo deleted"},"referral":{"nav":"Referrals","loadError":"Unable to load referral program","shareMessage":"NomoPhone: refurbished, the premium way. My referral link:","welcomeToast":"Welcome to the referral program","dashboardCard":{"title":"Referral program","available":"{amount} available","cta":"Refer friends and earn rewards"},"withdraw":{"toastVoucher":"Request saved — voucher ~{amount}","toastBank":"Bank transfer requested — processing within a few business days"},"errors":{"generic":"That didn't work. Try again.","activation":"Unable to activate","payout":"Unable to submit request","termsOutdated":"Terms outdated — please reload the page","invalidAmount":"Invalid amount","maxAmount":"Maximum: {amount}","minAmount":"Minimum: {amount}","pendingPayout":"A withdrawal request is already pending","ibanRequired":"IBAN required for bank transfer. Add it in your profile."},"onboarding":{"badge":"Referral program","title":"Join the NomoPhone referral program","subtitle":"Share your personal link. You and your referred friend both earn a reward when they buy or trade in a device.","purchaseReward":"Purchase reward","buybackReward":"Trade-in reward","afterWithdrawalDays":"After the {days}-day withdrawal period expires","afterTeamAcceptance":"After receipt by our team","acceptTerms":"I accept the referral program terms","joinProgram":"Join the program","step":"Step {n}","step1Title":"Share your link","step1Desc":"Send it by message, social media or email.","step2Title":"Friends buy or trade in","step2Desc":"Tracking stays active for {days} days after the click.","step3Title":"You get rewarded","step3Desc":"Up to {purchaseReferrer} for you and {purchaseReferee} for your referred friend per purchase. Up to {buybackReferrer} for you and {buybackReferee} for your referred friend per trade-in.","forYou":"For you","forYourReferral":"For your referred friend","step3DescGeneric":"The applicable benefits are displayed in your referral area."},"dashboard":{"availableEarnings":"Available earnings","pending":"Pending","paid":"Paid out","totalEarned":"Total earned","withdrawCta":"Withdraw my earnings","clicks":"Clicks","purchases":"Purchases","buybacks":"Trade-ins","conversionRate":"Conversion rate","recentPayouts":"Recent withdrawal requests","walletMovements":"Wallet activity","faqTitle":"Frequently asked questions","historyTitle":"History","historyPrivacy":"Anonymised data — no personal information about your referred friends.","accountDisabled":"Referral account temporarily disabled. Contact support if needed.","payoutMethodVoucher":"Shop voucher","payoutMethodBank":"Bank transfer","payoutStatusPending":"Pending","payoutStatusCompleted":"Processed","howItWorks":"How does it work?","howItWorksDesc":"Amounts for you and your referred friend, steps and program terms.","howItWorksClose":"Close"},"withdrawDialog":{"title":"Withdraw my earnings","available":"Available balance","minimum":"Minimum {amount}","bankTransfer":"Bank transfer","bankTransferHint":"To your IBAN","shopVoucher":"Shop voucher","shopVoucherHint":"Store credit","ibanRequired":"IBAN required —","myProfile":"My profile","amount":"Amount","withdrawAll":"Withdraw all","voucherValue":"Voucher value: {amount}","cancel":"Cancel","confirm":"Confirm"},"share":{"personalLink":"Your personal link","copy":"Copy","copied":"Link copied","copyFailed":"Could not copy","nativeShare":"Share…","qrAlt":"Referral QR code","scanQr":"Scan to open the link","shareOn":"Share on"},"history":{"emptyTitle":"No activity yet","emptyDesc":"Share your link to start tracking clicks and rewards.","typePurchase":"Purchase","typeBuyback":"Trade-in","typeActivity":"Activity"},"faq":{"q1":"When do I get rewarded?","a1":"Purchases are validated after the cooling-off period. Trade-ins after our team receives the device. Your referred friend also gets the benefit shown on the site.","q2":"Can I refer myself?","a2":"No — self-referral is not allowed and may lead to forfeited rewards.","q3":"How do I withdraw earnings?","a3":"By bank transfer (IBAN on your profile) or shop voucher with bonus. A minimum amount may apply."},"labels":{"sources":{"DIRECT":"Live","INSTAGRAM":"Instagram","TIKTOK":"TikTok","FACEBOOK":"Facebook","WHATSAPP":"WhatsApp","MESSENGER":"Messenger","EMAIL":"Email","OTHER":"Other"},"rewardStatus":{"PENDING":"Pending","REVIEW":"Under review","VALIDATED":"Validated","REFUSED":"Refused","PAID":"Paid","CANCELLED":"Cancelled"},"purchaseStatus":{"click_recorded":"Click recorded","purchase_placed":"Purchase placed","awaiting_payment":"Awaiting payment","awaiting_withdrawal":"Awaiting end of cooling-off period","validated":"Purchase validated","refused":"Refused","paid":"Reward paid","cancelled":"Cancelled"},"buybackStatus":{"click_recorded":"Click recorded","buyback_created":"Trade-in created","awaiting_shipment":"Device awaiting shipment","device_received":"Device received","under_review":"Under review","buyback_accepted":"Trade-in accepted","buyback_refused":"Trade-in refused","reward_validated":"Reward validated","reward_paid":"Reward paid","cancelled":"Cancelled"}},"shareEmailSubject":"Discover NomoPhone"},"loyaltyRewards":{"nav":"My awards","title":"My awards","subtitle":"Your loyalty rewards earned through your trade-ins.","emptyTitle":"No rewards at the moment","emptyBody":"Complete a trade-in: as soon as it has been approved and paid for, you’ll automatically receive a loyalty reward to use towards your next refurbished smartphone.","emptyCta":"Sell my phone","cardTitle":"{percent} % off your next smartphone","fromTradeIn":"Trade-in offer {requestNumber}","status":{"active":"Available","used":"Used","expired":"Expired","disabled":"Disabled"},"copyCode":"Copy the code","copied":"Copied","codeCopied":"Code copied to the clipboard","copyError":"Unable to copy the code","expiresOn":"Expires on {date}","usedOn":"Used on order {orderNumber} on {date}","amountSaved":"{amount} saved","shareHint":"This code is for one-time use only. You can use it yourself or give it to someone of your choice.","browseCta":"Discover smartphones","cardTitleAmount":"{amount} off your next smartphone","cardTitleAmountBuyback":"{amount} bonus on your next trade-in","fromReview":"A gift for your review","buybackCta":"Get a valuation for my device"},"viewInvoice":"View the invoice","chronopostReturn":{"title":"Chronopost return label","subtitle":"Nothing to print: show this QR code at the drop-off point and the label will be printed for you.","qrAlt":"Chronopost return QR code","stepsTitle":"How to drop off your parcel","step1":"Pack your device in a sturdy parcel and seal it carefully.","step2":"Show this QR code at the counter of a post office or a Chronopost point.","step3":"The clerk scans the code, prints the label and sticks it on your parcel. Keep the receipt.","trackingNumber":"Tracking number","downloadLabel":"Download the waybill","dropOffTitle":"Nearest drop-off points"},"navGroupShop":"Shopping","navGroupTradeIn":"Trade-in & perks","navGroupAccount":"My account","sidebarSellTitle":"Another device to sell?","sidebarSellAction":"Get an estimate"},"colors":"$6:props:messages:colors","chatbot":"$6:props:messages:chatbot","reprise":{"pageTitle":"Sell your device","priceExamples":{"title":"Today’s trade-in prices.","upTo":"up to {price}","disclaimer":"Today's maximum amounts, for a working device in perfect condition. 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Please try again in a moment.","errorLoadImages":"Unable to load images.","functionalMainQuestion":"Does your device work normally?","functionalSubtitle":"Touchscreen, camera, network, charging, buttons.","functionalYesHeader":"YES","functionalNoHeader":"It has a defect","functionalYesDescShort":"All basic features work","functionalYesCheckTouchscreen":"Touch screen","functionalYesCheckCamera":"Camera","functionalYesCheckNetwork":"Network / Wi-Fi / Bluetooth","functionalYesCheckWireless":"Wi-Fi / Bluetooth","functionalYesCheckButtons":"Buttons and sensors","functionalNoDescShort":"One or more elements do not work properly.","functionalNoExamplesLabel":"Examples:","functionalNoExampleBlackScreen":"Black screen or broken touch","functionalNoExampleCamera":"Faulty camera","functionalNoExampleCharging":"Charging problem","functionalNoExampleAudio":"Broken speaker or microphone","functionalNoExampleNetwork":"Unstable network","functionalNoExampleReboot":"Restarts or freezes","functionalYes":"Yes, everything works","functionalYesExamples":"","functionalNo":"It has a defect","functionalNoExamples":"Common examples: black screen, lines or spots, unresponsive touch, device not charging, faulty camera or microphone, silent speaker, stuck buttons, unstable network/Wi‑Fi/Bluetooth, boot loops, system error message, etc...","functionalLabel":"Functional","nonFunctionalLabel":"Non functional","estimationLabel":"Estimate","bestPriceGuaranteed":"Price guaranteed for 15 days","bestPriceGuaranteedSubtext":"We have brought your offer into line with market prices","estimationGoodNews":"Here's your price.","yourPrice":"Your price","promoCodeLabel":"Promo code","totalToReceive":"Total to receive","priceIncludesPromo":"The price shown already includes the promo code.","calculating":"Calculation in progress...","notAvailable":"Not available","freeShipping":"Free shipping","shippingFree":"Free shipping","payment48h":"Payment within 24 business hours of approval","acceptOffer":"Accept the offer","receivePrice":"Receive {amount}","acceptingOffer":"Validating...","acceptOfferSuccess":"Trade-in confirmed! 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Free return","trustpilotReviews":"{count} customer reviews (website and marketplaces)","noCommitment":"No commitment","promoOptional":"Promo code (optional)","addPromoCode":"Have a code?","promoPlaceholder":"Enter promo code","promoAppliedWithDetails":"Promo code {code} applied: +{amount} bonus","apply":"Apply","remove":"Remove","descriptionOptional":"Comments (optional)","descriptionPlaceholder":"Describe any defects or comments...","nextStep1":"You will receive a shipping label","nextStep2":"You send your device","nextStep3":"We check and confirm","nextStep4":"You receive your payment","loading":"Loading...","toastEnterPromo":"Enter a promo code.","toastPromoInvalid":"Invalid or expired promo code.","toastPromoApplied":"Code \"{code}\" applied.","toastPromoError":"The code couldn't be applied. Try again.","toastRequestError":"Your request couldn't be sent. Try again.","toastPromoValidationError":"The code couldn't be checked. Try again.","goBack":"Back","previous":"Previous","reset":"Reset","resetSimulationConfirm":"Your answers will be cleared.","resetSimulationDialogTitle":"Start over?","contactProductNotFoundCta":"Can't find your product? Contact us","laptopWizardCta":"Can't find your model? Estimate by specifications","modelPage":{"breadcrumbReprise":"Trade-in","estimationFree":"Free estimate","payment48h":"Payment within 24 business hours of confirmation","shippingFree":"Free shipping","noCommitment":"No commitment","h1":"Sell your {brand} {model} {storage} to NomoPhone","ctaTitle":"Estimate your {model} {storage} now","ctaSubtitle":"Your price in 30 seconds, free.","ctaButton":"Estimate my {model} {storage}","whySellTitle":"Why sell us your {model} {storage}?","howItWorksTitle":"{model} {storage} trade-in: how it works","evaluationTitle":"Check the condition of your {model} before you sell","pricingTitle":"{model} {storage} trade-in price: what changes it","viewAll":"See all","otherCapacitiesTitle":"Other storage capacities available for {model}","finalCtaTitle":"Your {model} {storage} is worth money.","finalCtaSubtitle":"Free estimate in 30 seconds. Paid within 24 business hours of approval.","finalCtaButton":"Value my {model} {storage}","metaTitle":"Sell your {brand} {model} {storage} | NomoPhone","metaDescription":"Sell your {brand} {model} {storage}: free valuation in 30 seconds, free shipping, payment within 24 business hours of approval.","metaKeywordRepriseModelStorage":"trade-in {model} {storage}","metaKeywordVendreModelStorage":"sell {model} {storage}","metaKeywordRepriseBrandModelStorage":"trade-in {brand} {model} {storage}","metaKeywordRachatModelStorage":"buyback {model} {storage}","metaKeywordRepriseModel":"trade-in {model}","metaKeywordVendreBrandModel":"sell {brand} {model}","metaDescriptionFallback":"Sell your {brand} {model} {storage} to NomoPhone. Free estimate, fast payment.","faqSectionTitle":"{model} trade-in: your questions","quickEstimateTitle":"Estimate in 30sec","quickEstimateSubtitle":"Fill in the fields below to get your price in seconds.","promoLabelOptional":"Trade-in promo code (optional)","promoAppliedWithDetails":"Promo code {code} applied: +{amount} bonus","basePrice":"Base price","finalPrice":"Final price","deviceInfoLabel":"Information about your device","selectCapacityPlaceholder":"Select capacity","searchingModel":"Model search…","modelNotAvailable":"This model is not yet available for automatic trade-in.","conditionQuestion":"What condition are you declaring for your device?","functionalQuestion":"Is your device working properly?","savingLabel":"Recording…","continueReprise":"Continue my trade-in","lockThisPrice":"Lock this price","errorCalculate":"The price couldn't be calculated. Try again.","errorPriceNotAvailable":"Trade-in price not available for this appliance. Our team can give you a personalised estimate.","toastCompleteBeforeContinue":"Please complete the estimate before continuing","toastRepriseSaved":"Successfully recorded!","toastErrorSaving":"Error registering trade-in","toastErrorCalculating":"The trade-in price couldn't be calculated. Try again.","quickEstimateTitleBefore":"Estimate in ","quickEstimateTitleHighlight":"30 sec","quickEstimateTitleAfter":"","breadcrumbLabel":"Breadcrumb","metaTitleWithPrice":"Sell your {name} {storage}: up to {price} | NomoPhone"},"priceHistory":{"title":"This model's trade-in price, month by month","subtitle":"for your {brand} {model}{storage} in {condition}","loading":"Loading history…","priceLabel":"Trade-in price","priceWithoutPromoLabel":"Price without promo code","priceWithPromoLabel":"Promo price","projectionDisclaimer":"Indicative projection: trade-in prices may drop by at least 10% within 15 days. The sooner you sell, the better.","today":"Today","inNMonths":"+{count} months","futureEstimateDisclaimer":"*Future values are estimated based on average depreciation and may vary."},"seoEngine":{"engineBadge":"Nomophone Data","engineTitle":"The trade-in market, day by day","engineSubtitle":"Prices, trends and tips based on Nomophone's actual activity.","nomoIntro":"I'll help you understand the market and sell at the right time!","localMarketTitle":"Most resold devices in {cityName}","localMarketTitleGeneric":"Most resold devices","localMarketSubtitle":"Ranking based on devices bought by Nomophone over the last 12 months.","recentEstimatesTitle":"Latest estimates completed","priceTrendTitle":"Buyback price trends","priceTrendSubtitle":"Track how the buyback price of the {brand} {model} is changing.","periodDays":"{days} days","trendChange":"{percent}% change over the period ({direction, select, up {rising} down {falling} other {stable}}).","statsTitle":"Nomophone statistics","statsSubtitle":"Over 12 months, in Europe","statsDevices":"Devices traded in (12 mo)","statsPaid":"Amount paid to customers","statsPayments":"Amount paid (365 d)","statsCo2":"CO₂ saved","localInfoWithRegion":"NomoPhone offers its trade-in service to customers in {cityName} and throughout {regionName}: online estimate, free shipping and the same price list everywhere.","localInfoCityOnly":"NomoPhone offers its trade-in service to customers in {cityName} and the surrounding area: online estimate, free shipping and the same price list everywhere.","resaleGuideTitle":"Tips for selling a {device}","resaleGuideTips":{"disableFindMyIphone":"Disable Find My iPhone and sign out of iCloud.","backupData":"Back up your data (photos, contacts, messages).","signOutIcloud":"Sign out of all Apple accounts (App Store, iMessage, FaceTime).","removeSimCard":"Remove the SIM card or eSIM.","factoryReset":"Reset the device to factory settings.","removeSamsungAccount":"Remove the linked Samsung and Google accounts.","removeGoogleAccount":"Sign out of your Google account.","removeAccounts":"Sign out of all accounts linked to the device.","backupSaveData":"Back up game data and cloud saves.","unlinkNintendoAccount":"Unlink your Nintendo account before resetting.","includeAccessories":"Include controllers and original accessories if possible.","cleanDevice":"Clean the device and remove cases or screen protectors."},"smartFaqTitle":"Nomo frequently asked questions","ecoTitle":"Environmental impact","ecoSubtitle":"Every buyback extends the life of a device and reduces its carbon footprint.","ecoCo2":"CO₂ savings","ecoMaterials":"Raw materials preserved","ecoRecirculated":"Devices put back into circulation","tradeInTitle":"Your old phone can pay for the new one.","tradeInSubtitle":"Your {device} ({price}) can fund:","tradeInCoverage":"{percent}% of a refurbished device","tradeInCta":"View refurbished products","yourDevice":"your device","intelligenceTitle":"And after the trade-in?","intelligenceInsight":"After selling a {soldDevice}, our customers most often buy refurbished next. Of those who then bought from Nomophone, {percent}% chose {popularChoice}.","intelligenceInsightGeneric":"After selling their device, our customers most often buy refurbished next. Of those who then bought from Nomophone, {percent}% chose {popularChoice}.","smartFaq":{"howLongPayment":{"question":"How long until I get paid?","answer":"Once your device has been received and approved, the bank transfer is sent within 24 business hours."},"freeShipping":{"question":"Is shipping free?","answer":"Yes, Nomophone covers shipping. A prepaid shipping label is provided after your trade-in is confirmed."},"dataPrivacy":{"question":"Is my personal data protected?","answer":"Yes. Your data is erased during verification. We recommend resetting the device before sending it."},"brokenScreen":{"question":"Can I sell a {brand} {model} with a cracked screen?","answer":"Yes, we accept devices with cracked screens or defects. The price is adjusted based on the condition you declare."},"icloudLock":{"question":"What if my iPhone is iCloud locked?","answer":"The device must be unlocked (Find My iPhone disabled). Otherwise we cannot complete the trade-in."},"findMyIphone":{"question":"Do I need to disable Find My iPhone before selling?","answer":"Yes, it's required. Go to Settings > [your name] > Find My > Find My iPhone to turn it off."},"nintendoAccount":{"question":"How do I prepare my Nintendo Switch for trade-in?","answer":"Back up your games, unlink your Nintendo account, then reset the console to factory settings."},"cityShipping":{"question":"How do I send my phone from {cityName}?","answer":"From {cityName}, take your parcel to a drop-off point or request a DHL pickup. Shipping is free and insured."},"cityLocal":{"question":"Is Nomophone active in {cityName}?","answer":"Yes, we support customers in {cityName} and across {regionName}. The service is 100% online, no travel needed."},"priceGuarantee":{"question":"Is the estimated price for my {model} guaranteed?","answer":"The displayed price is guaranteed if the actual condition matches your declaration. Otherwise a counter-offer is proposed."},"storageImpact":{"question":"Does {storage} capacity affect the trade-in price?","answer":"Yes, models with more storage generally have a higher trade-in value. The estimate accounts for {storage} capacity."},"tabletReprise":{"question":"Do you accept tablets from all brands?","answer":"Yes, we accept iPad, Samsung Galaxy Tab and other tablets. The estimate is free and without commitment."}},"regionalVolumeCity":"Over {count} devices bought back in {cityName}.","regionalVolumeWeekly":"Over {count} devices traded in this week.","narrative":{"headingCity":"Selling your phone in {cityName}: the market in numbers","headingBrand":"Selling your {brand} in {cityName}: the key numbers","headingModel":"Selling your {brand} {model}: the market in numbers","headingCategoryCity":"Selling {category} in {cityName}: the market in numbers","headingGeneric":"Nomophone buybacks in numbers","introModelV3":"How much is your {brand} {model} {storage} worth today? Our real sales and buybacks of this model answer, every day.","closingV3":"It only takes a few seconds to get your estimate: free shipping, parcel tracking and payment within 24 business hours after the device is approved.","introModelV1":"The trade-in figures for your {brand} {model} {storage} at Nomophone, updated every day.","introModelV2":"We track the trade-in price of your {brand} {model} {storage} every day.","introGeneric":"The real figures behind Nomophone's trade-ins, updated every day from valuations and buybacks.","topDevicesNational":"Nationally, the devices most often sold to Nomophone are currently the {top1}, the {top2} and the {top3}.","topDeviceSingle":"The most resold device over the period is the {top1}.","priceTrendUp":"The trade-in price of the {brand} {model} has risen by about {percent}% in six months. It sits around {price} in perfect condition.","priceTrendDown":"The trade-in price of the {brand} {model} has fallen by about {percent}% in six months. It sits around {price} in perfect condition.","priceTrendStable":"The trade-in price of the {brand} {model} is stable, around {price} in perfect condition.","stats":"In 12 months, Nomophone has bought back over {devices} devices and paid out more than {paid} to its customers across Europe.","eco":"This circular-economy approach has helped avoid the emission of around {co2} kg of CO₂.","nearbyCity":"Residents of {cityName} and surrounding towns benefit from exactly the same conditions.","closingV1":"Free estimate in 30 seconds, free shipping and payment within 24 business hours after the device is approved.","closingV2":"Expect an online estimate in 30 seconds, prepaid shipping and payment within 24 business hours once the device is approved.","closingModel":"Free estimate in 30 seconds, free shipping and payment within 24 business hours after the device is approved.","introCityV1":"{cityDisplay} has around {population} inhabitants{regionAppositive}. Here, trade-ins happen online: valuation in 30 seconds, free shipping, payment after inspection.","introCityV2":"Selling your device from {cityName} requires no travel: Nomophone's buyback rates are the same everywhere and shipping is free. More than {count} devices were estimated and bought back by Nomophone over the past twelve months.","introCityV3":"In {cityName}{regionIn}, the buyback terms are the same as anywhere else: the price is quoted before you ship, and paid as quoted if the declared condition matches. The service is available{postalArea} just as it is in the rest of the country.","introCityV4":"Live in {cityName}? {departmentArea}, selling your device is done remotely: you estimate your device online, ship it free of charge, and get paid after the inspection.","introCityV5":"From {cityDisplay}, selling to Nomophone is entirely online{regionScope}: no shop to find, no appointment to book — the device travels in a prepaid parcel and payment follows the inspection.","introBrandCityV1":"Live in {cityDisplay} and want to sell your {brand}? The estimate is online and the rates are identical everywhere: only the model, the storage and the declared condition set the price.","introBrandCityV2":"Selling a {brand} from {cityName}, or{regionScope}, is done entirely remotely. Over the past twelve months, Nomophone bought back more than {count} devices across all brands.","introBrandCityV3":"In {cityName}{regionIn}, selling a {brand} follows the same Nomophone rates as anywhere else: price quoted before shipping, prepaid parcel, payment after inspection.","introCategoryCityV1":"{cityDisplay} has around {population} inhabitants{regionAppositive}. Selling {categoryDe} works there just as it does anywhere else: online estimate, free shipping, payment after inspection.","introCategoryCityV2":"Selling from {cityName}? For {categoryDe}, everything is done online, at the same rates everywhere. More than {count} devices across all categories were estimated and bought back by Nomophone over the past twelve months.","introCategoryCityV3":"In {cityName}{regionIn}, selling {categoryDe} follows Nomophone's national rates{postalArea}: the price depends on the model and the declared condition, never on the city."},"intelligenceSample":"Trend observed among {total} NomoPhone customers who sold a device in this category and then bought from us, across all cities."},"cityPage":{"estimateMyPhone":"Estimate my phone","startEstimation":"Start estimation","estimationMetaTitle":"Sell your phone in {cityName}: free quote | NomoPhone","estimationMetaDescription":"Get a free valuation of your phone in {cityName}. Instant results, free postage, payment within 24 business hours of your device being approved.","estimationMetaTitleBrand":"Sell your {brand} in {cityName} | NomoPhone","estimationMetaDescriptionBrand":"Get a free estimate for your {brand} in {cityName}. Result in 30 seconds, free shipping, fast payment.","faqTitle":"Frequently asked questions – selling your device in {cityName}","nearbyCitiesTitle":"Sell your phone in other cities in {regionName}","ctaTitle":"In {cityName}, your old phone is worth money.","ctaSubtitle":"Free valuation in 30 seconds. Paid within 24 business hours of approval.","ctaButton":"Value my phone","nearbyCitiesTitleInArea":"Sell your phone in other cities in the {regionName} area","heroTitleCity":"Sell your phone in {cityName}.","heroTitleCityBrand":"Sell your {brand} in {cityName}."},"cityCategoryPage":{"heroSubtitle":"Sell your {category} in {cityName}. Free valuation, payment within 24 business hours of approval, free postage.","estimationMetaTitle":"Sell your {category} in {cityName}: free quote | NomoPhone","estimationMetaDescription":"Get a free valuation of your {category} in {cityName}. Instant results, free postage, payment within 24 business hours of your device being approved.","otherCategoriesTitle":"Other categories in {cityName}","categories":{"smartphone":{"intro":"Sell your phone in {cityName} and across {regionName}. Free valuation in 30 seconds, payment within 24 business hours of approval, and free postage.","introNoRegion":"Sell your phone in {cityName}. Free valuation in 30 seconds, payment within 24 business hours of approval, and free postage."},"tablet":{"intro":"Sell your tablet in {cityName} and across {regionName}: iPad, Galaxy Tab and more. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your tablet in {cityName}: iPad, Galaxy Tab and more. Free valuation, free postage, payment within 24 business hours of approval."},"smartwatch":{"intro":"Sell your smartwatch in {cityName} and across {regionName}: Apple Watch, Galaxy Watch and more. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your smartwatch in {cityName}: Apple Watch, Galaxy Watch and more. Free valuation, free postage, payment within 24 business hours of approval."},"laptop":{"intro":"Sell your laptop in {cityName} and across {regionName}: MacBook or PC. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your laptop in {cityName}: MacBook or PC. Free valuation, free postage, payment within 24 business hours of approval."},"audio":{"intro":"Sell your audio device in {cityName} and across {regionName}: earphones, headphones, smart speaker. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your audio device in {cityName}: earphones, headphones, smart speaker. Free valuation, free postage, payment within 24 business hours of approval."},"gaming_console":{"intro":"Sell your games console in {cityName} and across {regionName}: PlayStation, Xbox, Nintendo Switch. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your games console in {cityName}: PlayStation, Xbox, Nintendo Switch. Free valuation, free postage, payment within 24 business hours of approval."},"camera":{"intro":"Sell your camera in {cityName} and across {regionName}: DSLR, mirrorless, GoPro. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your camera in {cityName}: DSLR, mirrorless, GoPro. Free valuation, free postage, payment within 24 business hours of approval."},"vr_headset":{"intro":"Sell your VR headset in {cityName} and across {regionName}: Meta Quest and more. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your VR headset in {cityName}: Meta Quest and more. Free valuation, free postage, payment within 24 business hours of approval."},"drone":{"intro":"Sell your drone in {cityName} and across {regionName}: DJI, Autel, Parrot. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your drone in {cityName}: DJI, Autel, Parrot. Free valuation, free postage, payment within 24 business hours of approval."},"graphics_card":{"intro":"Sell your graphics card in {cityName} and across {regionName}: Nvidia, AMD, Asus, MSI. Free valuation, free postage, payment within 24 business hours of approval.","introNoRegion":"Sell your graphics card in {cityName}: Nvidia, AMD, Asus, MSI. Free valuation, free postage, payment within 24 business hours of approval."}}},"productCityCategoryPage":{"heroSubtitle":"Refurbished {category} in {cityName} and {regionName}. Warranty, fast delivery, checked products.","heroSubtitleNoRegion":"Refurbished {category} in {cityName}. Warranty, fast delivery, checked products.","ctaButton":"View refurbished {category}","otherCategoriesTitle":"Other categories in {cityName}"},"faq":{"title":"Your trade-in questions","defaultDevice":"device","pricingTitle":"Payment","pricing_q1":"When will I receive my payment?","pricing_a1":"By bank transfer, within 24 business hours of your {brand} {model} being approved, once we have your ID and your IBAN. An email confirms the payment.","pricing_q2":"How is my offer calculated?","pricing_a2":"Four criteria: the model, storage, condition and functioning of your {brand} {model} {storage}, as you declare them. Our prices follow the market and are updated every day.","pricing_q3":"Can I refuse the counter-offer?","pricing_a3":"Yes. You have 15 days to accept or refuse it from your customer account. Refused: your {brand} {model} is sent back to you free of charge. With no reply within 15 days, it is deemed accepted (GTCs, art. 6.4 and 6.5).","securityTitle":"Security","security_q1":"Is my data erased?","security_a1":"Yes. On arrival, we securely erase the data on your {brand} {model}, in line with the GDPR. Back it up before shipping: we cannot give it back to you.","security_q2":"What happens if my phone is locked?","security_a2":"We do not accept a locked device: an active iCloud, Google or Samsung account, Samsung Knox, a carrier lock (SIM lock) or company management (MDM). Unlock your {brand} {model} before sending it. If it arrives locked, it is returned at your expense ({returnFee}), unless you unlock it remotely.","security_q3":"Should I delete my data before sending?","security_a3":"Yes, please back up your data and reset your {brand} {model} to its factory settings before sending it to us. If you forget, our team will carry out a complete and secure data wipe before the device is put back into circulation.","shippingTitle":"Shipping","shipping_q1":"Is shipping free?","shipping_a1":"Yes, there is nothing to pay for your {brand} {model}: the prepaid DHL label is ready as soon as you accept the offer, and sent by email.","shipping_q2":"How do I pack my device?","shipping_a2":"Place your {appareil} in a sturdy box with bubble wrap or newspaper to protect the screen. Remove the case and SIM card. If possible, use the original packaging.","shipping_q3":"Can I drop off my parcel at a collection point?","shipping_a3":"Yes, at the DHL Express Service Point of your choice, with the label you receive once you accept the offer.","nomophoneTitle":"🐙 Nomophone","nomophone_q1":"Why choose Nomophone?","nomophone_a1":"Nomophone offers competitive prices, free delivery, payment within 24 business hours of your device being approved, and secure data erasure in accordance with the GDPR. Over 150,000 devices have been processed since 2017.","nomophone_q2":"Where are devices inspected?","nomophone_a2":"All devices are inspected in our workshops in Reims, France, within 3 business days of receipt, and most often within 24 hours.","nomophone_q3":"How many phones have you already bought back?","nomophone_a3":"Over 150,000 devices processed since 2017, with fast handling and payment within 24 business hours after validation.","trustBadgeShipping":"🚚 Free shipping","highlightFreeShipping":"📦 Free shipping","trustIntroShipping":"📦 Shipping is free and tracked","trustIntroPayment":"💸 Your payment is made after validation","pricing_a5":"Payment is made by bank transfer. At your request and with NomoPhone's agreement, it can also take the form of a voucher for the same amount, usable on the website and with no expiry date.","process_q3":"How long does it take to process my trade-in?","eligibility_a1":"Yes. Choose the \"Broken\" condition: the price of your {brand} {model} takes it into account.","shipping_a7":"Yes. From your customer account, you can schedule a DHL courier pickup at the address of your choice (home, work, etc.). Print your shipping label, pack your parcel securely and the courier will collect it during your chosen time slot.","eligibility_q3":"Do you accept network-locked devices?","eligibility_q2":"Can I sell my {appareil} if it no longer turns on?","eligibility_q4":"Does my {appareil} need to be unlocked from iCloud or Google?","special_q3":"What happens if you reject my device?","eligibility_q5":"Which models are eligible for trade-in?","process_q1":"How do I sell my {appareil} to NomoPhone?","eligibility_a2":"Yes. Say so in the valuation: your {brand} {model} may still have value, depending on its condition.","pricing_q4":"How long does it take for the transfer to be completed?","shipping_a6":"No problem. You can ship without printing: go to a DHL Express Service Point and show, on your smartphone, the QR code available in your customer account and in your shipping label email. It is scanned and the label is printed on the spot — no printing required on your side.","pricing_a4":"The transfer will be made within 24 working hours of verification and validation of your {brand} {model} {storage}. You will receive a confirmation e-mail as soon as the payment has been sent.","specialTitle":"Special cases","eligibility_a5":"We take a wide range of devices, all brands. Check your {brand} {model} {storage} in the estimator above: your price in 30 seconds.","process_a3":"Once it reaches our workshop, your {brand} {model} is checked within 3 business days, usually within 24 hours. Once the device is approved, the transfer is sent within 24 business hours.","special_q4":"Do you accept a business or company-owned {appareil}?","special_a4":"Yes, we accept professional and corporate devices. Just make sure that your {brand} {model} is unregistered from any enterprise management system (MDM) and that the business account is unlinked before sending.","shipping_q5":"How can I track the delivery of my {appareil}?","eligibilityTitle":"Condition and eligibility","process_a1":"Value your {brand} {model} {storage} above, accept the offer and send it for free with the prepaid label. You are paid by bank transfer within 24 business hours of approval.","special_a3":"If your {brand} {model} does not match your declaration, we will make you a new offer; if you refuse it, we will send it back to you free of charge. If it cannot be bought back at all (locked by iCloud, Google, Samsung Knox or an operator, reported lost or stolen, mandatory accessory missing, hazardous battery…), the return is at your expense: {returnFee}, as provided for in our general terms of trade-in.","shipping_q4":"What happens if my parcel is lost in transit?","process_a5":"The trade-in price of your {brand} {model} {storage} is calculated according to several criteria: the model, the storage capacity ({storage}), the cosmetic condition and the working condition of the device ({functionalLabel}). Our prices are in line with the market and updated daily.","shipping_a5":"A tracking number will be sent to you by e-mail as soon as the parcel is dispatched. You can track your parcel in real time from your NomoPhone customer area.","shipping_a4":"Until NomoPhone receives it, you remain the sender of the parcel; you can follow its tracking in your customer account. If it is lost, let us know as soon as possible with the proof of drop-off and the tracking number: we open and follow up the claim with the carrier, then pass on the compensation obtained to you, up to the accepted trade-in price (or, failing that, the initial offer). The prepaid label is not insurance for the value of the device: compensation depends on the carrier's own terms (trade-in general terms, art. 5.3).","eligibility_q1":"Can I sell my {appareil} with a broken screen?","special_q1":"Can I send several devices in the same parcel?","process_a4":"The bank transfer will be made within 24 business hours of verification and validation of your {brand} {model} {storage}. You will receive confirmation by e-mail as soon as the payment has been sent.","process_q4":"When will I receive my payment?","processTitle":"Steps","process_a2":"1) Value your {brand} {model}. 2) Accept the offer. 3) Send your {appareil} with the prepaid label. 4) We check it within 3 working days, usually within 24 hours. 5) Bank transfer within 24 business hours of approval.","process_q5":"How is the value of my device estimated?","special_a2":"Yes, you can cancel your trade-in request for your {brand} {model} at any time before your parcel is dispatched. Go to your customer area or contact our customer service department.","special_q2":"Can I cancel my trade-in request?","eligibility_a4":"Yes. Before sending your {brand} {model}, turn off iCloud (Apple) or the Google account (Android) and, on Samsung, the Samsung account and Knox. Otherwise we cannot process the trade-in: unlock it remotely, or it is returned at your expense ({returnFee}).","shipping_q6":"I don't have a printer — what should I do?","eligibility_a3":"No. As set out in our general trade-in terms, any {appareil} locked to a mobile network (SIM lock) is not accepted. Have your {brand} {model} unlocked by your mobile network provider before sending it: a device received still locked will be returned to you at your expense ({returnFee}).","process_q2":"What are the steps to trade in my {appareil}?","pricing_q5":"Can I choose a voucher instead of a bank transfer?","special_a1":"Yes, you can combine several devices in a single shipment. However, each device must have its own estimate and trade-in request on our website.","shipping_q7":"Can a courier come to my home to pick up my parcel?"},"conditionMainQuestion":"What condition is it in?","conditionUnifiedLead":"One condition for the screen, one for the chassis (sides and back).","conditionZoomOpen":"View larger photo","conditionWorstHintTitle":"Choose the worst of the three conditions.","conditionWorstHintBody":"E.g. perfect screen + broken back → choose “Broken”. Scratched screen + sides and back perfect → choose “Good condition”.","selectGradeButton":"Continue with this condition","conditionSubViewScreen":"screen","conditionSubViewFrame":"frame","conditionSubViewBack":"back","viewPhotosLarge":"View full-size photos","closeGallery":"Close","zoomImagePosition":"{current} of {total}","conditionScreenQuestion":"What is the condition of the screen?","conditionFrameQuestion":"What is the condition of the sides (frame/edges)?","conditionBackQuestion":"What is the condition of the back?","conditionChassisQuestion":"What is the condition of the chassis (sides and back)?","conditionPartLead":"Your price follows the weaker of the two: screen or chassis.","conditionPartProgress":"Step {current} / {total}","selectGradeButtonNext":"Choose and continue","selectGradeButtonFinish":"Continue","gradeSelectedBadge":"Your choice","estimateStep":{"goodNews":"Your price","titleLine1":"Here is the best offer I found","titleLine2":"for your device:","priceGuaranteeBadge":"Price guaranteed for 15 days","title":"Here is the best offer I found for your device.","calculating":"Calculating…","noOffer":"We don't have an offer for this device at the moment.","promoLine":"+ {amount} (promo code: {code})","soldThisWeek":"{count} people traded in their device this week","soldThisWeekMobile":"{count} trade-ins this week","modify":"Edit","whySellTitle":"Why sell with Nomophone?","sellingPoints":{"0":{"title":"Fast payment","text":"Bank transfer within 24 business hours after validation."},"1":{"title":"100% free shipping","text":"Prepaid label provided, no hidden fees."},"2":{"title":"Secure data","text":"Your data is securely erased."},"3":{"title":"15-day price lock","text":"Your estimate stays valid for 15 days."},"4":{"title":"French support","text":"A French team is on hand to assist you, Monday to Friday."}},"advantagesTitle":"Your benefits with Nomophone","advantageShipping":"100% free shipping","advantageReturns":"Price guaranteed","readyToReceive":"Ready to receive your payment?","accepting":"Validating…","continueReprise":"Continue my trade-in","viewPriceEvolution":"View price trend","valueDropBanner":"Your {device} still has value. Like any smartphone, it loses a little every month.","releaseUrgencyInsight":"A new iPhone is on the way. After every launch, trade-in prices have historically dropped by {min} to {max}%: up to {amount} less for your {device}. Your price is guaranteed for 15 days.","verifiedReviewsCount":"{count} customer reviews","reviewTranslatedFrom":"Automatically translated · original in {language}","reviewSeeOriginal":"See original review","reviewSeeTranslation":"See translation","reviewPrev":"Previous review","reviewNext":"Next review","footerRating":"{rating}/5 · {count} customer reviews (website and marketplaces)","footerSecureData":"Protected data","partnerSellerLabel":"Professional seller, partner of","trustFooterAriaLabel":"Trust and reassurance","recentRepriseTrustTitle":"Paid trade-ins","recentReprisePaidLast30Days":"{count} customers paid in the last 30 days","recentRepriseAvgDelay":"Average time to payment after receipt: {days, plural, one {# business day} other {# business days}}","recentRepriseStoryLine1":"{firstName} estimated their {device} at {estimatedAmount} and received {receivedAmount}","recentRepriseStoryBody":"estimated their {device} at {estimatedAmount} and received {receivedAmount}","recentRepriseCarouselNav":"Latest paid trade-ins","receiveMyAmount":"Continue","trustBadgeFreeShipping":"Free shipping","trustBadgePayment":"Payment within 24 business hours of confirmation","valueInsightEyebrow":"Nomo's tip","promoIncludedLine":"Code {code}: +{amount}, already included in this price.","noValueTitle":"This device no longer has any trade-in value","noValueText":"We can't make you an offer for this device. You can still send it to us for recycling: get in touch and we'll explain how it works.","noValueRecyclingCta":"Contact us about recycling","conformityNote":"Better condition than declared? You get the higher price. Worse? A new price, which you are free to refuse: free return."},"premiumStepCategory":"Category","premiumStepDevice":"Device","premiumStepConfiguration":"Configuration","premiumStepCondition":"Condition","premiumStepFunctional":"Functional","premiumStepBattery":"Battery","premiumStepEstimate":"Estimate","premiumStepAcceptance":"Acceptance","premiumStepAriaCompleted":"(completed)","acceptBarEstimateLabel":"Your price estimate","receiveStickyCta":"Receive","storageInstructionIphoneLabel":"On iPhone:","storageInstructionIphonePath":"Settings → General → About","storageInstructionAndroidLabel":"On Android:","storageInstructionAndroidPath":"Settings → About phone","storageInstructionFooter":"👉 Simply select the indicated capacity.","viewAllBrandModels":"View all {brand} models","laptopSpecsLoading":"Loading specifications...","laptopSpecsLoadError":"Unable to load specifications.","smartwatchSpecsLoading":"Loading Apple Watch specifications...","smartwatchSpecsLoadError":"Unable to load Apple Watch specifications.","specsBack":"Back","specsCancel":"Cancel","laptopStepCategory":"Mac type","laptopStepCpu":"Processor","laptopStepRam":"RAM","laptopStepStorage":"Storage","laptopStepKeyboard":"Keyboard","macbookStepModel":"Model","macbookStepScreenSize":"Screen size","macbookStepYear":"Year","macbookStepProcessor":"Processor","macbookStepGpu":"Graphics card (GPU)","macbookStepStorage":"Storage","macbookStepRam":"RAM","macbookStepKeyboard":"Keyboard layout","macbookSpecsLoading":"Loading available MacBooks…","macbookSpecsLoadError":"Unable to load MacBooks. Please try again or contact us.","macbookLegacyWizardCta":"Other Mac (Mac mini, iMac, Mac Studio…)","macbookBrandFunnelCta":"Other brand or catalogue model","smartwatchStepSize":"Size","customQuoteOffer":{"title":"Your trade-in offer","subtitle":"Personalised offer for your device","reference":"Reference","device":"Device","storage":"Storage","condition":"Condition","functional":"Functionality","functionalYes":"Works","functionalNo":"Does not work","details":"Details","messageFromTeam":"Message from our team","yourOffer":"Your offer","validUntil":"Valid until {date}","acceptCta":"Accept and complete my trade-in","expiresNote":"Offer valid for 7 days","loading":"Loading your offer…","notFound":"Offer not found","expired":"This offer has expired","alreadyAccepted":"This offer has already been accepted","errorGeneric":"Unable to load the offer","contactUs":"Contact us if you have any questions.","categories":{"laptop":"Computer","smartwatch":"Smartwatch","audio":"Audio","gamingConsole":"Gaming console","camera":"Camera","vrHeadset":"VR headset","drone":"Drone","graphicsCard":"Graphics card","smartphone":"Smartphone","tablet":"Tablet"}},"functional":"Functional","nonFunctional":"Non functional","conditionGood":"Good condition","laptopProductReference":"Product reference","cityBrandPage":{"modelsTitle":"{brand} models we buy back in {cityName}","modelsSubtitle":"We buy all {brand} models, from the latest to the oldest. Select your model to get an estimate.","howToSellTitle":"How to sell your {brand} in {cityName}","faqTitle":"Frequently asked questions – selling your {brand} in {cityName}","faqSubtitle":"Everything you need to know about selling your {brand} in {cityName}","otherBrandsTitle":"Other brands we buy back in {cityName}","brandInOtherCities":"Sell {brand} in other cities in {regionName}","ctaTitle":"Ready to sell your {brand} in {cityName}?","brandInOtherCitiesInArea":"Sell {brand} in other cities in the {regionName} area"},"functionalYesCheckCharging":"Charges and discharges correctly","functionalYesCheckAudio":"Speaker and microphone","functionalExamplesEtc":"Etc…","brandPage":{"metaTitle":"Sell your {brand}: free valuation | NomoPhone","metaDescription":"Sell your {brand}: free valuation in 30 seconds, free shipping, payment within 24 business hours of approval.","eyebrow":"{brand} buyback","heroSubtitle":"Choose your model. Your price in 30 seconds.","estimateCta":"Get a quote for my {brand}","modelsTitle":"All {brand} models we buy back","modelsSubtitle":"Select your model to see its buyback price."},"brandLinks":{"title":"Buyback by brand","linkLabel":"{brand} buyback"},"laptopCategoryTitle":"Mac type","laptopCpuTitle":"Processor","laptopRamTitle":"RAM","laptopKeyboardTitle":"Keyboard","laptopScreenSizeTitle":"Screen size","laptopYearTitle":"Year","laptopGpuTitle":"Graphics card (GPU)","laptopProductUuidTitle":"Product reference","paymentPromiseShort":"Payment within 24 business hours of confirmation","paymentPromiseLong":"Payment within 24 business hours of your device being approved.","estimateNextStepsTitle":"What happens next?","nextStepCounterOffer":"If our inspection finds a difference from what you declared, we send you a counter-offer: you can accept or refuse it within 15 days. If you refuse, your device is returned to you free of charge.","nextStepDocuments":"After your request, your bank details (IBAN) and an ID document will be requested from your customer area for the payment.","requiredAccessories":{"title":"Accessories to include in the parcel","intro":"Include the original accessories, the ones that came in the box, and at the very least:","hint":"Don't add anything that wasn't in the box: a device sold without a power adapter is sent without one. A compatible model is fine if you no longer have the original. Without these accessories we cannot test the device, so the offer cannot be confirmed (revised offer, or device returned at your expense).","line":"{category}: {items}","items":{"tablet":"charging cable, plus the power adapter only if one came in the box","smartwatch":"watch charger (cable or charging dock) and strap","laptop":"charging cable, plus the power adapter if one came in the box; for a desktop computer: power cable, plus the keyboard and mouse if they came in the box","audio":"charging case (wireless earbuds)","gaming_console":"supplied controller(s) and power cable; for a handheld console: charger, plus the dock if it was supplied","camera":"battery, plus the charger or charging cable that came in the box","drone":"remote controller, battery or batteries, plus the charger if one came in the box","vr_headset":"controllers and charging cable"}},"modelHubPage":{"metaTitleWithPrice":"Sell your {name}: up to {price} | NomoPhone","metaTitle":"Sell your {name}: price and estimate | NomoPhone","metaDescriptionWithPrice":"{name} buyback price on {date}: up to {price} depending on storage and condition. Free estimate, free shipping, confirmed after inspection.","metaDescription":"Sell your {name} to NomoPhone: free online estimate, free shipping, amount confirmed after the device is inspected.","h1":"Sell your {name}","introWithPrice":"Up to {price} for your {name}, depending on its storage and condition. Today's prices are just below.","intro":"Value your {name} for free, in 30 seconds. The price depends on its storage and condition.","ctaButton":"Estimate my {model}","priceDate":"Prices as of {date}","tableTitle":"{name} buyback prices by storage and condition","tableCaption":"Today's prices for a {name} that works normally.","capacityColumn":"Storage","noOfferLegend":"A dash (—) means there is no online offer for this storage in this condition.","finalAmountNote":"Amount confirmed after we check the device on arrival. Condition different from your declaration? We make you a counter-offer, which you are free to accept or refuse.","capacityPageLink":"Sell your {name} {storage}","trendTitle":"Buyback price over the last 6 months","trendSummary":"{name} {storage} in perfect condition: {from} in {fromMonth}, {to} in {toMonth} ({change}).","trendMonthColumn":"Month","trendPriceColumn":"Trade-in price","trendSource":"Source: NomoPhone's daily record of trade-in prices, the same data that feeds the trade-in price barometer.","faqTitle":"{name} trade-in: your questions","faqWorthQuestion":"How much is a used {name} worth?","faqWorthAnswer":"On {date}, NomoPhone buys a working {name} for between {low} and {high}, depending on storage and condition. The highest amount is for the {storage} version in {condition}.","faqWorthAnswerNoPrice":"The amount depends on the storage and condition of your {name}. Our online valuation gives it to you in 30 seconds, free and with no commitment.","faqFinalQuestion":"Is the price shown final?","faqFinalAnswer":"It is confirmed once we have inspected your {model} on arrival. If its condition does not match your description, we make you a counter-offer: you can accept it, or decline it and get your device back free of charge.","faqConditionQuestion":"Which condition should I choose for my {model}?","faqConditionAnswerIntro":"Choose the condition that best describes your device; we check it when it arrives.","allCapacitiesLink":"See {name} buyback prices for every storage option"},"notFoundHelpQuestion":"Can't find your product?","notFoundHelpAction":"Contact us","nativeDeviceTradeIn":{"kicker":"Your phone","upTo":"Up to {amount}","cta":"Value this phone"},"shipStep":{"acceptedChip":"Offer accepted · {amount}","acceptedChipNoAmount":"Offer accepted","railOffer":"Offer","railShip":"Shipping","railPayment":"Payment","methodTitle":"How would you like to send your {device}?","methodTitleGeneric":"How would you like to send your device?","methodLead":"Last step: your free DHL Express shipping label, ready in one minute.","relayTitle":"I drop off my parcel","relayText":"At a DHL Express Service Point near me, no appointment needed.","relayBadge":"Most popular","pickupTitle":"A DHL courier collects it from me","pickupText":"On the day of my choice. The shipping label must be printed and stuck on the parcel.","selfLink":"I'd rather send it myself (+{amount})","cancelAnytime":"Cancel at any time until the device is shipped","addressTitle":"Where is the parcel sent from?","addressLeadRelay":"We create your shipping label, then show you the nearest DHL Express Service Points.","addressLeadPickup":"The DHL Express courier will come to this address. You choose the day right after.","changeMethod":"Change shipping method","createLabelCta":"Create my free shipping label","creatingLabel":"Creating your shipping label…","privacyNote":"Your address is only used to ship and track your parcel.","readyChip":"Shipping label ready","readyRelayTitle":"Drop off your parcel before {date}","readyTitle":"Your shipping label is ready","readyRelayLead":"Pack your device, then drop the parcel off at the DHL Express Service Point of your choice.","pickupChooseTitle":"Choose the day the courier comes","pickupChooseText":"Print the shipping label and stick it on the parcel: the DHL Express courier collects it from your home.","pickupCta":"Choose the collection day","pickupScheduledTitle":"The DHL courier comes on {date}","pickupScheduledText":"Between {from} and {to}, at the address given. Stick the shipping label on the parcel before the courier arrives.","qrTitle":"No printer? Show this QR code","qrText":"Show it at the DHL Express Service Point: the label is printed there. Keep a screenshot of it.","qrAlt":"DHL Express QR code for your shipment","downloadPdf":"Download the shipping label (PDF)","downloadingPdf":"Downloading…","downloadError":"The shipping label could not be downloaded. Please try again in a moment.","findPointsCta":"See the nearest DHL Express Service Points","emailedNote":"We have also sent you the shipping label by email.","beforePackingTitle":"Before packing","beforePackingAccounts":"Sign out of your accounts and turn off Find My (Find My iPhone, Find My Device).","beforePackingData":"Back up your data, then erase the device (factory reset).","beforePackingPhoneAlone":"Smartphone: send the phone on its own, without charger or cable.","packingGuideLink":"DHL Express packing guide (PDF)","nextTitle":"Next","nextCheck":"We check your device as soon as it arrives.","accountTitle":"To get paid without delay","accountText":"Add your IBAN and your ID document in your customer account.","accountCta":"Go to my account","labelFailedTitle":"Your address has been saved","labelFailedText":"DHL could not create the shipping label right away. We retry automatically and email it to you as soon as it is ready.","retryCta":"Try again now","retryFailed":"Still unavailable: we keep trying for you and will let you know by email.","shippedTitle":"Your parcel is on its way","shippedText":"We track your parcel all the way to our workshop and keep you posted at every step.","trackCta":"Track my trade-in","expiredTitle":"This offer has expired","expiredText":"The 15-day shipping deadline has passed. Value your device again: today's price appears in 30 seconds.","reestimateCta":"Value my device","closedTitle":"This request is no longer active","closedText":"Find the details of your trade-ins in your customer account.","loadError":"The shipping step cannot be displayed right now.","retryLoad":"Try again","helpLink":"A question? Write to us","pageTitle":"Your shipping label","addressRejectedTitle":"DHL does not recognise your address","addressRejectedText":"DHL Express doesn't match this postcode with this town. Correct the address: your shipping label is created straight away.","addressRejectedCta":"Correct my address","addressRejectedNotice":"DHL does not recognise this address. Check the postal code and city in particular (spelling, exact town name).","relayTextQr":"No printer needed: show the QR code at a DHL Express Service Point and the label is printed there.","readyPrintHint":"Print the shipping label and stick it flat on the parcel before dropping it off.","qrTestNotice":"DHL Express validation: this QR code comes from DHL's test environment and must not be used to drop off a parcel.","shippingGuideLink":"The complete DHL Express shipping guide"},"saveOffer":{"inlineLink":"Not ready yet? Keep this offer for {days} days","inlineSaved":"Offer kept until {date}","title":"We’ll keep {amount} for you","text":"This offer stays yours until {date}, giving you time to compare or to receive your new phone.","emailLabel":"Your email","emailPlaceholder":"you@example.com","cta":"Keep my offer","saving":"Sending…","fine":"You get your offer and a single reminder before it ends. Nothing else without your consent.","privacy":"Personal data","noThanks":"No thanks","close":"Close","back":"Back","savedTitle":"Your offer is kept","savedText":"We’ve just sent it to {email}. It is guaranteed until {date}.","savedTextAgain":"It is guaranteed until {date}. The link in the email reopens it exactly as it is.","savedTextNoEmail":"It is guaranteed until {date} in this browser. The email could not be sent: please try again in a moment.","valueAlertLink":"Not happy with the price? Get notified if it goes up","valueAlertQuestion":"Were you hoping for more?","valueAlertCta":"Notify me if the value goes up","valueAlertHint":"An email if your {device} reaches the amount you choose.","valueAlertText":"We’ll email you if the value of your {device} reaches this amount.","valueAlertTargetLabel":"Desired amount","valueAlertCurrent":"Current offer: {amount}","valueAlertSubmit":"Notify me","valueAlertFine":"A single alert, with its own stop link. Nothing else without your consent.","valueAlertDoneTitle":"Alert saved","valueAlertDone":"We’ll email you as soon as your {device} reaches {amount}.","askQuestion":"A question before you sell?","askQuestionCta":"Ask Anna a question","askQuestionHint":"Shipping, payment, device condition: answered by email.","errorInvalidEmail":"Please check your email address.","errorTarget":"Invalid amount","errorExpired":"This offer has expired: reload the page to see today’s price.","errorConverted":"This offer has already been accepted.","errorRateLimited":"Too many attempts. Please try again in a few minutes.","errorGeneric":"We couldn’t save this right now. Please try again in a moment.","bannerTitle":"Your {amount} offer is waiting for you","bannerDetail":"{device} · guaranteed until {date}","bannerCta":"Resume","bannerDismiss":"Hide this offer","stopReminderDone":"Done: no more reminders for this offer.","resumeExpired":"This offer expired on {date}: here is today’s price.","resumeConverted":"This offer has already been accepted. Find your trade-in in your customer account.","resumeNotFound":"This link is no longer valid. Redo your estimate in a few clicks.","priceGuaranteedUntil":"Price guaranteed until {date}","marketing":"Also get NomoPhone price drops and deals by email (unsubscribe in one click)","reasonsTitle":"What’s holding you back?","reasonsText":"Your offer: {amount}. One tap is enough, we’ll adapt to you.","reasonWaiting":"My new phone hasn’t arrived yet","reasonComparing":"I’m comparing with other offers","reasonPrice":"I was hoping for a better price","reasonQuestion":"I have a question before selling","reasonOther":"Something else","leadWaiting":"No rush.","leadComparing":"Take your time comparing.","leadPrice":"Got it, we’ll keep an eye on it for you."}},"repriseCheckout":{"priceIncludesPromo":"The price shown already includes the promo code.","title":"Finalise your trade-in","subtitle":"Complete the information below to finalise your trade-in request","backToEstimation":"Back to estimate","estimation":"Estimate","stepAuth":"Authentication","stepPersonal":"Information","stepAddress":"Address","stepPayment":"Payment","stepIdentity":"Identity","countryFR":"France","countryBE":"Belgium","countryDE":"Germany","countryIT":"Italy","countryES":"Spain","countryNL":"Netherlands","countryPT":"Portugal","authTitle":"Login or register","authSubtitle":"Log in with one click","login":"Log in","loginSubtitle":"I already have an account","register":"Create an account","registerSubtitle":"New customer","registerBenefit1":"Track your trade-in in real time in your account","registerBenefit2":"Shipping label sent by email","alreadyHaveAccount":"Already have an account?","continueWithGoogle":"Google","loginTitle":"Connection","email":"Email *","password":"Password","showPassword":"Show password","hidePassword":"Hide password","emailPlaceholder":"email@example.com","back":"Previous","loggingIn":"Login...","registerTitle":"Create an account","firstName":"First name *","lastName":"Name *","fullName":"First and last name *","fullNamePlaceholder":"John Smith","firstNamePlaceholder":"John","lastNamePlaceholder":"Smith","phone":"Telephone","phonePlaceholder":"+44 7123 456789","passwordRulesReprise":"Minimum 8 characters, 1 uppercase, 1 lowercase and 1 special character (e.g. @, !, #, $, %)","passwordRuleMin8":"Minimum 8 characters","passwordRuleUpper":"1 uppercase","passwordRuleLower":"1 lowercase","passwordRuleSpecial":"1 special character (e.g. @, !, #, $, %)","toastPasswordInvalid":"Password must contain at least 8 characters, 1 uppercase, 1 lowercase and 1 special character.","confirmPassword":"Confirm password *","acceptTermsRegister":"I accept the terms and conditions and privacy policy *","acceptTermsPrefix":"I accept the","acceptTermsMiddle":" and the","acceptTermsSuffix":" *","termsLink":"General terms and conditions","privacyLink":"Privacy policy","creating":"Creation in progress...","createAccount":"Create an account","createAccountSection":"Create your account","createAccountSubtitle":"Choose a password to create your account and submit your request in one click.","createSecureSpace":"Create my secure space","personalInfo":"Personal information","personalInfoIntro":"This information allows us to create your trade-in request and send you the shipping label.","connectedAs":"Connected as {firstName} {lastName}","deliveryAddress":"Who will receive the payment?","deliveryAddressFallback":"Who will receive the payment?","savedAddress":"Registered address","selectSavedAddress":"Choose a registered address","loadingAddresses":"Loading addresses...","noSavedAddressForCountry":"No address registered for {country}. Enter a new address below.","address":"Address","addressPlaceholder":"19 Example Street","address2":"Additional address","city":"City *","postalCode":"Postcode *","country":"Country *","paymentMethod":"Method of payment","bankTransfer":"Bank transfer","bankTransferDesc":"Receive payment directly into your account","paypal":"PayPal","ibanSaved":"IBAN already registered","ibanSavedDesc":"Your IBAN is already saved in your profile and will be used for payment.","iban":"IBAN *","ibanPlaceholder":"FR00 XXXX XXXX XXXX XXXX XXXX XXXX XXXX","provideIbanLater":"Indicate IBAN later","provideIbanLaterHint":"Finish now, add your IBAN later by email","paypalEmail":"PayPal email address *","identityTitle":"Identity document","identitySaved":"Identity document already registered","identitySavedDesc":"The front and back of your ID card are already saved in your profile.","identityCard":"Identity document *","identityCardRecto":"Front","identityCardVerso":"Back","clickToUpload":"Click to upload","uploadFormat":"JPG, PNG or PDF (max. 5 MB)","provideIdentityLater":"Provide ID later","provideIdentityLaterHint":"Finish now, send your ID later by email","completeProfileBeforeSendingTitle":"To receive your payment quickly","completeProfileBeforeSendingDesc":"Simply add your payment method and an identity document in your secure space.","acceptTerms":"I accept the terms and conditions and privacy policy *","acceptTermsBySubmitPrefix":"By submitting your request, you accept: ","acceptTermsBySubmitMiddle":", ","acceptTermsBySubmitAndCgv":" and ","cgvLink":"trade-in general terms (GTT)","acceptTermsBySubmitSuffix":" *","ageRequirement":"To use the trade-in service, you must be 18 years of age or older.","confirmDevice":"I confirm that my device is not blocked (see details).","confirmDeviceBefore":"I confirm that my device is not blocked (see","confirmDeviceAfter":").","details":"Details","summary":"Summary","type":"Type","device":"Device","storage":"Storage","condition":"Status","functioning":"How it works","functional":"Functional","nonFunctional":"Non functional","promoCode":"Promo code","basePrice":"Base price","promoCodeWithAmount":"Promo code ({code}): +{amount}","yourPrice":"Guaranteed price","submitRequest":"Receive my {amount}","submitDataProtectedNotice":"Your data is protected and is never shared.","submitting":"Sending...","requestSuccessTitle":"Application successfully created!","redirectingToAccount":"Logging in and redirecting to your account...","requestNumber":"Request number","actionRequired":"Action required","actionRequiredDesc":"Please complete your profile with IBAN and ID to finalise the request.","seeMyTradeIns":"See my trade-ins","newEstimation":"New estimate","toastFileTooBig":"File too large. Max. 5 Mb","toastFillFields":"Please complete all fields","toastFillRequired":"Please fill in all required fields","toastFullNameRequired":"Please enter your first and last name (e.g. John Smith).","toastLoginSuccess":"Successful connection!","toastLoginError":"Connection error","toastLoginErrorGeneric":"An error has occurred during connection","toastPasswordsMismatch":"Passwords don't match","toastAcceptTerms":"Please accept the terms and conditions","toastAccountCreated":"Account created successfully!","toastAccountError":"Account creation error","toastAccountErrorGeneric":"An error has occurred during account creation","toastIncompleteData":"Incomplete trade-in data. Please return to estimate.","toastIbanRequired":"Please enter the IBAN or choose \"Indicate later\".","toastIdentityRequired":"Please upload proof of identity or select \"Provide later\".","toastPasswordRequired":"Please create a password for your account","toastPaymentRequired":"Please select a payment method","toastPaypalEmailRequired":"Please enter your PayPal e-mail address","toastRequestError":"Your request couldn't be sent. Try again in a moment.","toastAccountCreatedCompleteProfile":"Your account has been created! Consult your profile to complete the documents.","toastAccountCreatedConnected":"Your account has been created and you are now logged in!","toastRequestCreatedCompleteProfile":"Request created! Consult your profile to complete the documents.","toastRequestSuccess":"Trade-in request created successfully","loading":"Loading...","preview":"Overview","verification":{"title":"Verify your email","subtitle":"A 6-digit code has been sent to {email}","checkSpam":"Don't forget to check your spam folder.","digit":"Digit","invalidCode":"Incorrect code. Please try again.","tooManyAttempts":"Too many attempts. Please request a new code (button below).","verifying":"Verifying…","successTitle":"Email verified","successSubtitle":"Your identity has been confirmed.","resend":"Resend code","resendIn":"Resend in {seconds}s","sendError":"Unable to send code. Please try again.","createPasswordTitle":"Create your password","createPasswordSubtitle":"Choose a password to access your account and track your trade-in.","password":"Password","passwordPlaceholder":"Minimum 8 characters, 1 uppercase, 1 lowercase, 1 special character","showPassword":"Show password","hidePassword":"Hide password","passwordRuleMin8":"Minimum 8 characters","passwordRuleUpper":"1 uppercase","passwordRuleLower":"1 lowercase","passwordRuleSpecial":"1 special character (e.g. @, !, #, $, %)","createAndContinue":"Create my account and continue","passwordInvalid":"Password must contain at least 8 characters, 1 uppercase, 1 lowercase and 1 special character.","loginTitle":"Log in","loginSubtitle":"Enter your account password to continue.","loginPasswordPlaceholder":"Your password","loginButton":"Log in and continue","loginError":"Incorrect password. Please try again.","loginErrorEmpty":"Please enter your password.","codeExpired":"This code has expired. Please request a new code.","sendRateLimited":"Limit reached: 3 codes sent. Try again in {minutes} min.","sendRateLimitedResendIn":"New code in {seconds}s"},"existingAccountRegistered":"Sign in to your account?","existingAccountWelcomeBack":"Great to see you again!","existingAccountVerifyCta":"Verify code","existingAccountUseAnotherEmail":"Use a different email address","existingAccountOauthHint":"Even faster: sign back in with Google or Apple above, in one click.","existingAccountIsYou":"Receive a sign-in code at {email}.","existingAccountNotMe":"No, that's not me","existingAccountYesItsMe":"Yes, that's me","existingAccountCheckingEmail":"Checking email address…","existingAccountMustVerifyBeforeSubmit":"This email is already registered. Enter the 6-digit code sent to you by email (or sign back in with Google/Apple) to confirm your trade-in.","existingAccountAlreadyHaveAccount":"Already have an account? Log in","toastConfirmExistingAccount":"Please confirm whether this email address is yours before continuing.","checkoutSidebarSummaryTitle":"Your offer","checkoutBenefitFreeShipping":"Free shipping","addressAutocompleteMinChars":"Type at least 3 characters to see suggestions","fieldRequired":"Please fill out this field.","checkoutErrorFullName":"Enter your first and last name (e.g. John Smith).","checkoutErrorEmailRequired":"Enter your email address.","checkoutErrorEmailInvalid":"The email address is not valid.","checkoutErrorEmailDisposable":"Temporary email addresses are not allowed.","checkoutErrorPhoneRequired":"Enter your phone number.","checkoutErrorPhoneInvalid":"The phone number is not valid for the selected country.","checkoutErrorAddressRequired":"Enter your address.","checkoutErrorCityRequired":"Enter your city.","checkoutErrorPostalCodeRequired":"Enter your postal code.","checkoutErrorFillRequired":"Fill in the required fields.","checkoutErrorDismiss":"Close","checkoutSidebarGuaranteedPriceNote":"✓ Price guaranteed after validation","offerValid15Days":"Offer valid for 15 days after acceptance","submitPaymentEtaNotice":"📦 Free shipping with prepaid label","checkoutBenefitSecureErasure":"Data securely erased","checkoutBenefitWorkshopInspection":"Inspected in our workshops","checkoutBenefitPaymentOnValidation":"Payment after validation","checkoutSidebarInfoSecure":"Your information stays protected","estimationReservedBanner":"Your estimate is reserved.","checkoutStepDevice":"Device","checkoutStepContact":"Details","checkoutStepPayment":"Payment","checkoutAuthBoxTitle":"Save time","checkoutOptionalSuffix":"(optional)","checkoutRequiredFieldsNote":"Required fields","checkoutSubmitGuaranteedOffer":"Get my {amount}","checkoutAverageRating":"Average rating {rating}/5 (customer reviews, website and marketplaces)","checkoutReviewCount":"{count} customer reviews (website and marketplaces)","checkoutShippedWith":"Shipped with","checkoutBenefitPayment24h":"Payment within 24 business hours of confirmation","checkoutBenefitFreeShipping100":"Free shipping","checkoutBenefitCertifiedErasure":"Secure erasure of your data","checkoutBenefitFrenchSupport":"French customer service","checkoutBenefitShortPayment24h":"Payment within 24 business hours of confirmation","checkoutBenefitShortFreeShipping":"Free shipping","checkoutBenefitShortErasure":"Data erased","checkoutSupportBasedInReims":"Service based in Reims","checkoutDevicesBoughtSince":"150,000+ devices processed since 2017","checkoutCancelAnytimeNotice":"You can cancel until you ship. Offer valid for {days} days, confirmed when we check the device.","emailReassurance":"Used to follow up on your request and your payment. No advertising without your consent.","checkoutPaymentByBankTransfer":"Payment by secure bank transfer","checkoutSupportCaring":"French customer service","marketingOptIn":"Receive my estimate and reminders by email","batterySafety":{"label":"I confirm that my device's battery is not swollen, damaged or defective.","hint":"DHL Express safety requirement: a device with a damaged or defective battery cannot be shipped.","error":"Tick this box to confirm the battery's condition: your shipping label depends on it.","dialogTitle":"Is the battery in good condition?","dialogBody":"Before you send your device, confirm that its battery is not swollen, damaged or defective. You only need to confirm once.","dialogDamaged":"Swollen, cracked or defective battery? Do not ship the device: for safety reasons, DHL Express does not carry damaged batteries. Message us from your account and we will find a solution.","dialogConfirm":"Confirm and continue"},"storyFirstName":{"notice":"Once your trade-in has been paid, your first name and the initial of your surname may appear on our site with the model, the amounts and the date, for example “Camille estimated their iPhone 13 at €300 and received €300”. Never your full name, your town or your contact details.","optOut":"Do not show my first name"}},"commande":"$6:props:messages:commande","productsPage":"$6:props:messages:productsPage","aPropos":{"qualityLink":"See our testing methodology","hero":{"kicker":"About NomoPhone","title":"New can wait.","titleSoft":"The planet can’t.","lead":"Since {year}, from Reims, we have been buying back, checking and reselling refurbished smartphones. Our fight fits in one sentence: your next phone shouldn’t be new.","ctaShop":"Shop smartphones","ctaSell":"Sell my phone","photoAlt":"The NomoPhone team together in Reims","photoCaption":"The NomoPhone team, in Reims.","proofImpact":"−87% greenhouse gas emissions per year of use, compared with new"},"fight":{"kicker":"Our fight","title":"A smartphone does most of its polluting","titleSoft":"before it’s even switched on.","lead":"Mining the metals, etching the chips, assembling, shipping: most of a phone’s footprint is already spent by the time you open the box. The only way not to pay the bill twice? Make the phones that already exist last longer.","facts":{"manufacturing":{"value":"97%","label":"of a smartphone’s emissions come from making it. Not from your calls, not from charging it."},"materials":{"value":"70 kg","label":"of raw materials to make a phone that weighs 150 g."},"drawers":{"value":"46.4 million","label":"phones are sleeping in French homes. Three quarters of them still work."},"refurbished":{"value":"−87%","label":"greenhouse gas emissions per year of use when you choose a refurbished smartphone over a new one."}},"newShare":{"value":"78%","label":"of people in France bought their last smartphone new.","punch":"Our job is to bring that number down."},"honesty":"A refurbished phone is not “zero impact”: it has to be shipped, tested, sometimes given a new part. We will never pretend otherwise. But next to a phone built from scratch, there’s no contest.","sourcesTitle":"Our sources","sourceRef":"Source {ref}","sources":{"insee":"Insee, “Économie et société à l’ère du numérique”, Insee Références, 2025 edition, sheet 1.5 (Ademe-Arcep data and 2024 household ICT survey).","ademe":"ADEME, “Évaluation de l’impact environnemental d’un ensemble de produits reconditionnés”, final report, 2022 (refurbished smartphone used for 2 years, compared with a new one used for 3 years).","ecosystem":"ecosystem, press release of 17 October 2023, based on a Harris Interactive and Crédoc study for the French take-back schemes."}},"atelier":{"kicker":"What we do","title":"Four steps.","titleSoft":"No shortcuts.","steps":{"buy":{"title":"We buy back.","body":"Is your old phone sleeping in a drawer? Free online quote, free shipping, paid within {hours} business hours after validation."},"check":{"title":"We check.","body":"{checks} checkpoints: screen, battery, cameras, network, charging, buttons. 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Our figures are sourced, and our sources are further up this page."}}},"founder":{"kicker":"A word from the founder","title":"Why NomoPhone exists.","p1":"I founded NomoPhone in {year}, in Reims, with one conviction: we make far too many phones, and we get rid of the ones that still work far too quickly.","p2":"New phones have brilliant marketing. Refurbished ones had a bad reputation: tired devices, mystery batteries, customer service nowhere to be found. We built NomoPhone to fix both problems at once.","p3":"Every phone we put back into circulation is one less reason to make a new one. That’s our fight. {count} devices later, we have no intention of stopping.","role":"Founder and managing director of NomoPhone","photoAlt":"{name}, founder of NomoPhone"},"team":{"kicker":"The team","title":"The people behind","titleSoft":"every parcel.","lead":"They check the devices, pack the orders and answer customer service. 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For the environment: according to Insee, 97% of a smartphone’s emissions come from making it, and ADEME estimates that a refurbished smartphone avoids 87% of greenhouse gas emissions per year of use, compared with a new one."},"reliable":{"q":"Are NomoPhone smartphones reliable?","a":"Every device passes {checks} checkpoints before going on sale and keeps at least {battery}% battery capacity. It comes with a {months}-month warranty, and you have {days} days to change your mind."},"buyback":{"q":"What happens to the phone I sell you?","a":"It goes through our workshop: inspection, data erasure, restoration when needed. If it can go back out, it is resold with a warranty. A second life instead of a drawer."},"repair":{"q":"Does NomoPhone repair phones too?","a":"Yes. Our repair workshop in Reims replaces screens, batteries and charging ports. 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We’ll handle the rest.","doors":{"repair":{"eyebrow":"Make yours last","title":"Get it repaired.","body":"Screen, battery, charging port: our Reims workshop gets it back on its feet.","cta":"See repairs"},"sell":{"eyebrow":"Clear out your drawers","title":"Sell your old phone.","body":"Free quote, free shipping, paid within {hours} business hours after validation.","cta":"Get a quote"},"buy":{"eyebrow":"Go refurbished","title":"Buy a phone that has already lived.","body":"Checked on {checks} points, {months}-month warranty, up to {savings}% cheaper than new.","cta":"Shop smartphones"}}}},"faq":{"title":"Frequently asked questions","itemCount":"{count} questions","subtitle":"Orders, delivery, warranty, trade-in: straight answers.","allCategories":"All categories","noAnswerTitle":"Can't find it?","noAnswerDesc":"Write to us. 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The amount is charged when the order is confirmed."},"2":{"category":"shipping","question":"What are the delivery times?","answer":"24 hours in mainland France, 1 to 2 business days in most European countries, 2 to 4 for the most distant ones. DHL Express. Ordered before 2 pm Irish time, 3 pm in Malta or 4 pm in Cyprus on a working day: shipped the same day, with a tracking email."},"3":{"category":"returns","question":"How do I return a phone bought from NomoPhone?","answer":"Free, within 30 days of delivery. Request it from your customer account or by email at contact@nomophone.com. Return the device complete, with its accessories, without any active iCloud or Google account. Refunded no later than 14 days after your request; we may wait until we have received the parcel."},"4":{"category":"warranty","question":"What warranty covers a NomoPhone refurbished phone?","answer":"Every refurbished smartphone sold by NomoPhone comes with a 24-month commercial warranty covering faults, defective parts and labour, excluding breakage and oxidation. It is in addition to the legal guarantee of conformity, which applies for 2 years from delivery, and to the guarantee against hidden defects."},"5":{"category":"tradeIn","question":"How do I sell my phone to NomoPhone?","answer":"Value it online and send it free with the prepaid label. We inspect it within 3 working days of receipt, and the bank transfer goes out within 24 business hours of approval. Different condition? We make you a counter-offer."},"6":{"category":"shipping","question":"Is delivery free?","answer":"Yes, delivery is free on orders from {threshold}. For lower amounts, reduced shipping fees apply at checkout. The exact cost is always displayed before you confirm your order, with no hidden charges."},"7":{"category":"account","question":"Is creating a customer account free?","answer":"Yes, creating an account is free and lets you track your orders in real time, view your purchase and trade-in history, manage delivery addresses and contact customer service more easily. It is created automatically with your first order, using your email address and no password: you sign in with a code sent by email. You can also create it from the \"My account\" page."},"8":{"category":"returns","question":"How many days do I have to return a phone?","answer":"You have {returnsDays} days from receipt of your order to exercise your right of withdrawal without giving a reason (the legal period is 14 days). {returnsDescription} Simply let us know by email at contact@nomophone.com; the product must be returned complete, with its accessories."},"9":{"category":"product","question":"What condition are the refurbished phones in?","answer":"Tested on 50 points (screen, battery at least 85%, connectivity, camera…), then graded by its look: Premium, Perfect condition, Very good condition or Good condition. The condition shown on the product page is the one you receive."},"10":{"category":"warranty","question":"What does the 24-month warranty cover?","answer":"All our refurbished devices come with a {warrantyMonths}-month warranty on proper device operation (excluding breakage and oxidation). {warrantyDescription} If a fault occurs, contact our after-sales team: we will arrange support, repair or replacement as appropriate."},"11":{"category":"contact","question":"How do I contact customer service?","answer":"Our customer service team can be reached via the contact form on the website, directly from your account area (\"My orders\" or \"Help\" section), or by email. We aim to respond within 24 to 48 working hours. Have your order number ready for faster processing."},"12":{"category":"general","question":"Does NomoPhone only sell refurbished devices?","answer":"Yes. Smartphones, tablets, computers, smartwatches: everything NomoPhone sells is refurbished. Every device is inspected, cleaned, tested and restored by our technicians in France. You pay less than for new, and it's one less device to manufacture."},"13":{"category":"delivery","question":"Is my order shipped the same day?","answer":"Yes, if you order before 2 pm Irish time, 3 pm in Malta or 4 pm in Cyprus on a working day (excluding Saturdays, Sundays and public holidays): the order leaves the same day with DHL Express, for delivery within 24 hours in mainland France and within 1 to 2 working days in most European countries (2 to 4 days for the most distant ones). A tracking link is emailed to you as soon as it ships."},"14":{"category":"payment","question":"Can I pay in instalments?","answer":"For delivery in France, PayPal may offer you payment in instalments, subject to eligibility: its terms are shown in PayPal's message on the product page, in the basket and at checkout, before you confirm. Warning: borrowing money costs money and must be repaid. For delivery to any other country, the available payment methods are shown at checkout."},"15":{"category":"other","question":"I can't find the answer to my question: what should I do?","answer":"Write to us from the contact form or your customer account. Reply within 24 to 48 business hours."},"16":{"question":"Do Face ID and Touch ID work on refurbished phones?","answer":"Yes. Face ID and Touch ID (or the fingerprint reader, depending on the model) are among the 50 checkpoints verified before the device goes on sale: registration and unlocking are tested on every device. A phone whose biometric features do not work is not put on sale, and, like all the device’s functions, this is covered by the warranty.","category":"product"},"17":{"question":"Is the IMEI checked? Could the phone be blocked?","answer":"Yes. Before being put on sale, the IMEI of each device is checked: the phone is not blacklisted, nor has it been reported as stolen or lost, and it is unlocked for all mobile network operators. Upon receipt, you can find the IMEI in the device’s settings and check it yourself. If you have any questions, our customer service team will provide you with your device’s IMEI on request.","category":"product"},"18":{"question":"Grade A, B or C: what do our condition grades mean?","answer":"Some websites classify their devices into grades A, B or C. At NomoPhone, the equivalence is simple: Grade A+/A corresponds to Premium and Perfect condition, Grade B to Very good condition and Grade C to Good condition. The grade describes only the external appearance: all our devices are 100% functional, tested against 50 criteria and covered by the same warranty terms, regardless of their condition.","category":"product"},"19":{"question":"Why buy a refurbished phone from NomoPhone?","answer":"Refurbished in Reims since 2017, over 150,000 devices processed. Tested on 50 points. 24-month warranty. Free returns within 30 days. Ordered before 2 pm Irish time, 3 pm in Malta or 4 pm in Cyprus, delivered within 24 hours in mainland France.","category":"general"},"20":{"category":"tradeIn","question":"How long does it take to get paid after I send my phone?","answer":"The bank transfer is sent within 24 working hours of your device being validated, which happens within 3 working days of receipt (usually within 24 hours). You must have provided an ID document and your IBAN, which are required for any purchase of second-hand goods; no fees are deducted."},"21":{"category":"tradeIn","question":"How is the trade-in price of my phone calculated?","answer":"The online estimate is based on the model, storage, condition and functionality you declare; it becomes final once the device has been inspected. It remains valid if you ship the phone within 15 days of your request; after that, a new estimate at current prices is needed."},"22":{"category":"tradeIn","question":"What happens if my phone's condition does not match my declaration?","answer":"NomoPhone sends you a reasoned counter-offer based solely on the condition of the device received, never on changes in market prices, with photos where the defect allows. You have 15 days to accept or refuse it from your customer account, and three email reminders are sent to you."},"23":{"category":"tradeIn","question":"What happens if I do not reply to a counter-offer?","answer":"Without a reply within 15 days, the counter-offer is deemed accepted at the amount stated, as provided for in the trade-in terms accepted with your request. You can refuse it at any time before this period ends."},"24":{"category":"tradeIn","question":"If I refuse the counter-offer, is my phone returned free of charge?","answer":"Yes. After you refuse a counter-offer, your device is returned to the address you provided, complete, free of charge and without any deduction."},"25":{"category":"tradeIn","question":"Are there any fees if my phone is rejected?","answer":"A flat return fee of {returnFee} including VAT applies only if the device did not meet the trade-in conditions when it was sent: a different model from the one declared, a missing mandatory accessory, FMI (Find My iPhone) or an account not removed, a carrier, company or Knox lock, or a hazardous battery. If the lock can be lifted remotely (removing an account, unlocking), you can do so and avoid this fee. A device reported lost or stolen (blacklisted) is neither paid for nor sent back: it is kept and reported to the authorities, who decide whether it is returned (article 10.1 of the trade-in terms)."},"26":{"category":"tradeIn","question":"Do I need to send the charger or accessories with my phone?","answer":"No: for a smartphone, no accessories are required, so keep your charger, cable, earphones and case. For other devices (tablet, computer, watch, console…), only the accessories marked as mandatory during the estimate are needed, and a compatible accessory is accepted."},"27":{"category":"tradeIn","question":"Is shipping my phone free?","answer":"Yes: NomoPhone provides a free prepaid shipping label. You can also ship the device yourself at your own cost, in which case a flat {selfShipBonus} bonus is added to the trade-in price. In either case, keep your proof of postage."}}},"livraison":{"title":"Delivery","subtitle":"Delivered within 24 hours in France. 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You will be redirected to the login page...","resetGoToLogin":"Go to login page","resetNewPassword":"New password","resetNewPasswordPlaceholder":"Minimum 8 characters, 1 uppercase, 1 lowercase and 1 special character","resetConfirmPassword":"Confirm password","resetConfirmPasswordPlaceholder":"Re-enter your password","resetSubmit":"Reset password","resetSubmitting":"Resetting...","resetTokenMissingError":"Token missing","resetValidationMinLength":"The password must contain at least 8 characters, 1 uppercase, 1 lowercase and 1 special character","resetValidationConfirm":"Please confirm your password","resetValidationMismatch":"Passwords do not match"},"contact":"$6:props:messages:contact","partnerPage":{"meta":{"title":"Become a NomoPhone Partner | Resellers, Affiliates, Suppliers","description":"Resellers, affiliates, suppliers, tech companies, creators: become a NomoPhone partner, refurbished smartphones. Reply within 24 business hours.","keywords":"become partner,NomoPhone partnership,refurbished smartphone reseller,refurbished affiliate program,refurbished supplier,influencer tech collaboration","ogImageAlt":"Become a NomoPhone partner"},"hero":{"badge":"NomoPhone partner program","titleStart":"Become a partner","titleAccent":"of NomoPhone.","subtitle":"Reseller, affiliate, supplier or creator: let's work together on refurbished smartphones.","ctaPrimary":"Submit a partnership request","ctaSecondary":"See partnership types","responsePrefix":"Our team replies","responseStrong":"within 24 business hours"},"types":{"title":"Who do we partner with?","subtitle":"Choose your profile.","items":{"reseller":{"label":"Reseller","description":"Do you run a store, e-commerce website or retail network? Distribute our refurbished devices under preferred conditions."},"tech":{"label":"Tech company","description":"Integrate our solutions into your offer, share APIs, build a joint project, or equip your teams with the best value for money."},"affiliate":{"label":"Affiliate","description":"Comparison site, blog, media or content creator? Earn commission on every sale generated through your audience."},"supplier":{"label":"Supplier","description":"Do you provide device stock, accessories, spare parts, or logistics services? Let's collaborate at scale."},"influencer":{"label":"Influencer / Creator","description":"YouTube, TikTok, Instagram, Twitch... We co-create authentic content around refurbished tech and responsible consumption."},"other":{"label":"Other","description":"Another idea? Tell us about it."}}},"benefits":{"title":"Why become a partner?","subtitle":"What you actually get out of it.","items":{"visibility":{"title":"Visibility","description":"Featured placement on our website, newsletters and social channels for strategic partners."},"revenue":{"title":"Recurring revenue","description":"Reseller margins and affiliate commissions agreed together, based on your volumes and your audience."},"platform":{"title":"A simple setup","description":"Our up-to-date catalogue, bulk orders with a business invoice, and one contact person who follows your account."},"network":{"title":"A growing network","description":"Tap into our ecosystem of resellers, suppliers, media partners and engaged users."},"sustainable":{"title":"Sustainable positioning","description":"Associate your brand with a concrete circular-economy approach and reduced digital impact."},"response":{"title":"Fast response","description":"A human, reachable team that gets back to you within 24 business hours with a concrete proposal."}}},"form":{"title":"Tell us about your project","subtitle":"The more context you share, the more relevant our response will be.","requiredHint":"are required.","cardTitle":"Submit a partnership request","optional":"optional","fields":{"name":{"label":"Your name","placeholder":"Jane Doe"},"company":{"label":"Company / Brand","placeholder":"Your company (optional)"},"email":{"label":"Email","placeholder":"you@example.com"},"phone":{"label":"Phone","countryAriaLabel":"Country"},"website":{"label":"Website / Social profiles","placeholder":"https://... (optional)"},"partnershipType":{"label":"Partnership type","placeholder":"Choose a type"},"budgetVolume":{"label":"Estimated budget / Volume / Audience","placeholder":"Example: 500 units/month, 50k Instagram followers, EUR10k/year budget..."},"message":{"label":"Describe your project","placeholder":"Who are you, what do you want to launch, and what goals are you aiming for?"}},"spam":{"label":"Anti-spam verification","hint":"A quick check before sending.","captchaRequired":"Please complete the security verification.","loading":"Loading...","refresh":"Refresh","answerLabel":"Answer","answerPlaceholder":"Your answer","honeypotLabel":"Do not fill"},"submit":{"loading":"Sending...","idle":"Submit a partnership request"},"privacy":{"text":"By sending this form, you agree that your data will be used to process your request. See our","link":"privacy policy"}},"faq":{"title":"Frequently asked questions","subtitle":"Everything you need to know before submitting a partnership request.","items":{"item1":{"q":"Who can become a NomoPhone partner?","a":"Any organization or individual with a solid project: company, association, freelancer, content creator... We review each request on a case-by-case basis, in France and internationally."},"item2":{"q":"Is there a minimum volume or financial commitment?","a":"No entry commitment is required. Conditions (volume, margins, possible exclusivity) are defined together based on your partnership type and goals."},"item3":{"q":"How quickly will I receive a reply?","a":"We commit to getting back to you within 24 business hours with a personalized first response (next steps, additional info request, or call scheduling)."},"item4":{"q":"How does the affiliate program work?","a":"You get a code of your own. Sales made with it are tracked and you earn the agreed commission. The rate and payout terms are set together when you start."},"item5":{"q":"Do you work with partners outside France?","a":"Yes. NomoPhone operates in several European countries. We review international partnerships, especially for resellers, suppliers and content creators."},"item6":{"q":"Is my data confidential?","a":"Yes. The information sent through this form is used only to handle your request and in line with our privacy policy."}}},"final":{"title":"Still have a question?","subtitle":"We reply within 24 business hours.","ctaPrimary":"Submit a partnership request","ctaSecondary":"Contact us"},"toast":{"challengeError":"Anti-spam verification error.","selectType":"Please select a partnership type.","success":"Your request has been sent. We'll get back to you within 24 business hours.","error":"An error occurred while sending your request. Please try again."}},"cgr":{"metaTitle":"General Trade-in Terms | NomoPhone","metaDescription":"Read NomoPhone trade-in terms: smartphone buyback conditions, shipping, payment and counter-offers.","lastUpdate":"18 October 2026","title":"General Trade-in Terms","lastUpdateLabel":"Last updated:","intro":"These General Terms of Trade-In (hereinafter the “GTT”) govern the relationship between Arashev SARL, operating the websites www.nomophone.fr and www.nomophone.com under the NomoPhone brand (hereinafter “NomoPhone” or “the Buyer”), and any person who transfers a used device to it through the Site (hereinafter “the Customer”). In a trade-in, the Customer is the seller and NomoPhone the buyer.","art1Title":"Article 1 – Identification of the Buyer","art1Activity":"In addition to the online sale of refurbished electronic devices, NomoPhone carries on a trade-in business, that is, the buy-back of used devices from private individuals and businesses.","art2Title":"Article 2 – Purpose, acceptance and applicable version","art2_1":"2.1. Purpose. The GTT exclusively govern the device trade-in and buy-back transactions offered on the Site. NomoPhone’s General Terms of Sale (GTC), which govern purchases made on the Site, do not apply to these transactions.","art2_2":"2.2. Acceptance. The Customer accepts the GTT by ticking the box provided for this purpose when submitting a trade-in request, before sending the device. NomoPhone keeps a record of this acceptance, with its date and the version accepted.","art2_3":"2.3. Applicable version. Each trade-in is governed by the version of the GTT accepted by the Customer when submitting the request. A later version does not apply to pending requests, unless the Customer expressly accepts it. Successive versions of the GTT remain available for consultation and download at the bottom of this page.","art2_4":"2.4. Capacity. The Customer must be at least eighteen (18) years old and have the legal capacity to transfer the device. A business Customer declares that they act on behalf of the business they represent; the provisions of the GTT specific to consumers, in particular consumer mediation (Article 12.2), do not apply to them.","art3Title":"Article 3 – Accepted devices","art3_1":"3.1. Ownership. The Customer warrants that they are the lawful owner of the device, that it has been paid for in full and that it is not subject to any rental, credit or financing agreement, any retention of title or any other right of a third party. A device that is rented, or bought on credit and not yet fully paid for, cannot be traded in. Any false declaration as to the origin or ownership of the device engages the Customer’s liability.","art3_2":"3.2. Devices not accepted. By submitting a request, the Customer confirms that the device has none of the following characteristics:","art3_2L1":"Blacklisted: device reported lost or stolen, or listed on an operator blacklist (IMEI)","art3_2L2":"FMI enabled (“Find My”): iCloud lock not disabled on an iPhone or iPad","art3_2L3":"Operator locked: device locked to a network (SIM lock)","art3_2L4":"Company locked: device linked to a business account or to a fleet management solution (MDM, Mobile Device Management)","art3_2L5":"Samsung Knox locked: Samsung device subject to a Knox lock (Knox Guard, Knox Mobile Enrollment, Knox Manage or any other Knox remote management or locking service), whether linked to financing, an operator or a company","art3_2L6":"Any other account or lock (Google or Samsung account not removed, lock code, etc.) preventing normal use or inspection of the device","art3_3":"3.3. Unlocking. Before sending the device, the Customer removes all accounts and locks associated with it (iCloud, Google, Samsung, Xiaomi accounts, Samsung Knox lock or any other protection system of the manufacturer, the operator or the company). As long as an account or lock remains, the device can neither be inspected nor bought back: NomoPhone informs the Customer and invites them to remove it remotely. Once the lock has been removed, the offer is confirmed or a counter-offer matching the condition observed is proposed (Article 6); failing that, the device is returned under the conditions of Article 8.2.","art3_4":"3.4. Battery. For safety reasons, NomoPhone refuses any device whose battery is swollen, punctured or likely to pose a risk during transport or handling.","art3_5":"3.5. Operating system. The device must have its original operating system or a functional system (iOS, Android, Windows, macOS, ChromeOS, etc.) allowing it to start up, be identified and undergo technical tests. A device without an operating system, that does not start up, or whose system is corrupted or does not allow checks to be carried out, may be classified as non-functional or partially functional and be subject to a counter-offer (Article 6).","art3_6":"3.6. Original device. The device must be original, that is, consistent with the configuration designed by its manufacturer, and must not have been modified in any way. In particular, a device to which a SIM card slot or reader not provided for originally has been added, or whose screen does not match the original screen (for example an LCD screen fitted in place of an OLED screen), is not accepted. A replacement frame (or back cover) bearing the manufacturer's logo is considered counterfeit; the same applies to a replacement frame without a logo where the manufacturer originally affixes one. A modified or counterfeit device is refused and returned under the conditions of Article 8.2. Replacing a part with a part of the same technology and with characteristics equivalent to the original does not constitute a modification within the meaning of this article; it may only justify a counter-offer (Article 6.3).","art3_7":"3.7. Engraved or personalised device. A device bearing an engraving or any other permanent personalisation (name, initials, text, pattern, etc.) cannot be resold as is: putting it back on sale requires replacing the engraved part. A Customer who wishes to sell such a device must request a personalised quote, stating the exact content of the engraving and its location. NomoPhone may then offer to buy the device back either as “Broken” or as “Good condition” (pronounced scratches), depending on the engraved part and the overall condition of the device. An engraved device sent without a personalised quote may be subject to a counter-offer established on the same basis (Article 6.3).","art4Title":"Article 4 – Estimate, accessories, benefits and currency","art4_1":"4.1. Estimate. The price offered when the request is submitted (hereinafter the “initial offer”) is based on the Customer’s declarations (model, storage capacity, condition, functionality, accessories). It is confirmed after the inspection of the device provided for in Article 6.","art4_2":"4.2. Validity. The price displayed at the end of the estimate is guaranteed for fifteen (15) days from when it is first displayed, for an identical declaration (model, capacity, condition, working order): if the Customer creates their request within this period, from the same browser or from the link received by email when they chose to keep their offer, they receive the higher of the two amounts between this guaranteed price and the price of the day. Once the request has been created, the initial offer is valid for a device sent within the period provided for in Article 5.1. After that period, the request is cancelled and a new estimate, made on the conditions of the day, is required.","art4_3":"4.3. Accessories. Except for a smartphone, the Customer sends with the device all the accessories originally supplied by the manufacturer (charger, cable, strap, charging case, controllers, battery, remote controller, etc.), and only those: an accessory that the manufacturer did not supply with the device, such as a power adaptor for a device sold without one, is never required. Of the accessories originally supplied, only those expressly indicated as mandatory during the estimate may justify a counter-offer or a refusal of the trade-in; a compatible accessory is accepted in place of the original one. These are the items required for the device to work, to be inspected and to be resold, namely, depending on the type of device:","art4_3L1":"Smartphones: no accessory is required; the Customer keeps their charger, cable, earphones and case.","art4_3L2":"Tablets: charging cable and, where originally supplied with the device, power adaptor, either original or compatible.","art4_3L3":"Laptops: charging cable and, where originally supplied with the device, power adaptor, either original or compatible, for charging and testing the device.","art4_3L4":"Desktop computers (desktop units, mini PCs, iMacs, Mac Studios, etc.): the unit’s power cable and, where originally supplied with the device, a working keyboard and mouse.","art4_3L5":"Wireless earphones (AirPods, Galaxy Buds, etc.): original or compatible charging case, without which the earphones do not constitute a complete product.","art4_3L6":"Smartwatches: charger (cable or charging dock) and wristband or strap, original or compatible, allowing the watch to be charged, tested and worn.","art4_3L7":"Video game consoles: main controller(s) and power cable; for handheld consoles (Nintendo Switch, Steam Deck, etc.), a suitable charger and, where applicable, the docking station where it was part of the original package.","art4_3L8":"Cameras and video cameras: battery and charger or mains adapter, where supplied as standard with the device.","art4_3L9":"Drones: remote controller, battery or batteries and charger, where supplied as standard with the device.","art4_3L10":"Virtual reality headsets: controllers and charging or power cable, where supplied as standard with the device.","art4_4":"4.4. Other accessories. The absence of an item that was not expressly requested during the estimate (original box, packaging, manual, SIM ejector tool, case, screen protector, optional stylus, etc.) has no effect on the trade-in price. If in doubt, the Customer is invited to contact customer service before shipping.","art4_5":"4.5. Promotional codes and referral. Only one discount may apply to a given request: a trade-in promotional code or a referral benefit, the latter prevailing where both are entered. Its amount, shown when the request is submitted, is added to the trade-in price; it is only acquired if the trade-in is completed and can neither be converted into cash nor carried over to another request. The conditions specific to each code (period of validity, eligible devices, any minimum amount) are those communicated with the code. The bonus for shipping by the Customer’s own means is governed by Article 5.4.","art4_6":"4.6. Currency. The trade-in price is set and paid in euros. Where the Site also displays an amount in another currency, that amount is given for information only, calculated at the reference exchange rate of the day and rounded; only the amount in euros is binding on NomoPhone. Any conversion or receiving fees charged by the Customer’s bank remain payable by the Customer.","art5Title":"Article 5 – Sending the device","art5_1":"5.1. Shipping deadline and withdrawal. The Customer has fifteen (15) calendar days from the creation of their request to send the device. As long as the device has not been sent, the Customer may withdraw from the trade-in, at no cost and without giving reasons, simply by not sending it. If the device has not been received by the end of this period, the request is cancelled automatically; however, a Customer who proves that the device was sent within the period (proof of dispatch) retains the benefit of the request.","art5_2":"5.2. Packaging. The Customer packs the device carefully, hands it over to the carrier and keeps the proof of dispatch. Damage resulting from manifestly insufficient packaging may justify a counter-offer.","art5_3":"$d3","art5_4":"5.4. Shipping chosen by the Customer. Where the Customer chooses to send the device by their own means and at their own expense, they conclude the transport contract themselves and bear the risk of loss, theft or damage until the parcel is actually received by NomoPhone; any claim is filed directly with their carrier, NomoPhone providing on request the findings made on receipt. In this case, NomoPhone grants the Customer a flat bonus of €10 added to the trade-in price, subject to the device actually being received. It is up to the Customer, if they so wish, to take out insurance covering the value of the device during transport.","art5_5":"5.5. Findings on receipt. The carrier’s weight records, photographs, unboxing video recordings and the findings made by NomoPhone on receipt of the parcel may be used as evidence of the contents actually received. No payment may be claimed until the device has been received and inspected.","art6Title":"Article 6 – Inspection of the device and counter-offer","art6_1":"6.1. Inspection period. NomoPhone inspects the device within three (3) working days of its receipt, usually within twenty-four (24) hours. This period is suspended for as long as a lock prevents testing (Article 3.3) and during the checks provided for in Article 10.","art6_2":"6.2. Compliant device. If the device matches the Customer’s declarations, the initial offer is confirmed and the price is paid under the conditions of Article 7. If the device received is in better condition than declared, NomoPhone sends the Customer a new offer, increased to the price corresponding to the condition actually found; Articles 6.4 and 6.5 apply.","art6_3":"6.3. Counter-offer. If the inspection reveals a discrepancy with the Customer’s declarations or a defect that could not be detected during the online estimate (oxidation, non-original parts, previous repairs, intermittent malfunctions, replaced components, etc.), NomoPhone may send the Customer a new offer (hereinafter the “counter-offer”). The counter-offer may only be based on the condition of the device actually received, and never on changes in market prices. It states its amount and the precise reason for the revision and, where the defect lends itself to it, is accompanied by photographs viewable in the customer account.","art6_4":"6.4. Customer’s reply. The Customer has fifteen (15) calendar days from the sending of the counter-offer to accept or refuse it from their customer account. Three reminders are sent by email, on the fifth, tenth and thirteenth day; each states the amount offered, the number of days remaining and the consequence of not replying. In the event of refusal, the device is returned to the Customer free of charge, at our expense and with no deduction whatsoever (Article 8.1).","art6_5":"6.5. No reply. By accepting the GTT, the Customer expressly agrees that, failing a reply within the period in Article 6.4, the counter-offer is deemed accepted at the amount communicated. The Customer remains free to refuse it at any time before that period expires.","art6_6":"6.6. Non-compliant parcel. If an empty or incomplete parcel is received, or one containing a product different from that declared, NomoPhone may suspend processing of the file, request additional supporting documents and, where applicable, report the facts to the competent authorities.","art7Title":"Article 7 – Payment of the price","art7_1":"7.1. Payment period and method. The trade-in price (confirmed initial offer or accepted counter-offer, plus, where applicable, the benefits provided for in Articles 4.5 and 5.4) is paid by bank transfer to the account whose IBAN the Customer has provided, within twenty-four (24) working hours following final validation of the device and receipt of the documents provided for in Article 10.2. NomoPhone charges no fees on this transfer.","art7_2":"7.2. Purchase voucher. At the Customer’s request and with NomoPhone’s agreement, the trade-in price may be paid in the form of a purchase voucher: a single-use code, for an amount equal to the trade-in price, usable on any order placed on the Site and with no expiry date. The voucher is neither refundable nor exchangeable for cash; if it is used for an order of a lower amount, the difference is not retained.","art7_3":"7.3. Buy-back voucher and self-billing. For consumer Customers, after validation of the device and payment, NomoPhone draws up a buy-back voucher summarising the device transferred, its serial or IMEI number, the price paid and the date of the transaction. This document, provided to the Customer on request, is kept by NomoPhone as proof of the purchase price; it is not an invoice subject to value added tax. For business Customers subject to value added tax, the Customer expressly mandates NomoPhone to issue, in their name and on their behalf, the invoices relating to the devices transferred, in accordance with Article 289, I, 2 of the French General Tax Code and Article 242 nonies A of Annex II thereto; the Customer remains fully responsible for their reporting obligations and has thirty (30) days to contest an invoice so issued.","art8Title":"Article 8 – Refusal of the trade-in and return of the device","art8_1":"8.1. Free return. Where the Customer refuses a counter-offer (Article 6.4), the device is returned to them in full, free of charge and at our expense, to the address they provided, with no deduction whatsoever.","art8_2":"$d4","art8_3":"8.3. Remote unblocking. Where the reason for the refusal can be removed remotely (unlocking, removal of an account), the Customer may do so instead of paying the return costs: the offer is then confirmed or a counter-offer is proposed (Article 6), with no return costs.","art8_4":"8.4. Device not collected. A device that is not bought back remains the Customer’s property and is kept at their disposal. If the return cannot be completed (incorrect address, parcel unclaimed or refused), if the Customer cannot be reached or if the return costs remain unpaid, NomoPhone sends them at least three reminders by email, at least seven days apart, followed by a formal notice by registered letter with acknowledgement of receipt. Except in the case provided for in Article 8.5, NomoPhone never recycles, destroys or resells a device it does not own without the Customer’s express consent.","art8_5":"8.5. Abandonment. If, three (3) months after the first reminder and at least three (3) months after the formal notice was first presented, the Customer has neither collected the device nor replied, the device is deemed abandoned. NomoPhone may then, after secure erasure of the data, entrust it to an approved waste electrical and electronic equipment treatment channel; it may under no circumstances resell it.","art9Title":"Article 9 – Ownership, risks and custody of the device","art9_1":"9.1. Transfer of ownership. The Customer remains the owner of the device until the trade-in price has actually been paid; that payment transfers ownership to NomoPhone. No other event (dispatch, receipt, opening of the parcel, inspection) transfers ownership.","art9_2":"9.2. Transport risks. The risks associated with transporting the device until its receipt by NomoPhone are governed by Articles 5.3 and 5.4.","art9_3":"9.3. Custody of the device. From receipt of the device until payment or until its return, NomoPhone holds it on behalf of the Customer, for the sole purposes of inspection, testing and safekeeping. It takes custody of it with due diligence and is liable for its loss, theft or damage occurring during that period, up to the accepted trade-in price or, failing that, the initial offer.","art9_4":"9.4. Final nature of the price. Once the price has been paid, the trade-in is final: NomoPhone waives any recourse against the Customer, in particular under the warranty against hidden defects, for defects that its inspection made it possible to detect. This waiver does not apply in the event of fraud or false declaration as to the origin or ownership of the device, nor where the device is reported lost or stolen, blocked or locked after the trade-in at the Customer’s initiative; NomoPhone may then claim repayment of the price paid.","art10Title":"Article 10 – Legal checks and fraud prevention","art10_1":"10.1. Lost or stolen device. If the device is identified as reported lost or stolen, blacklisted or subject to a block, NomoPhone refuses to buy it back and may, in accordance with applicable regulations, inform the competent authorities and hold the device at their disposal.","art10_2":"10.2. Second-hand purchase register. As a business buying second-hand movable goods, NomoPhone is required to keep a register identifying the devices acquired and the persons who sold them (Article 321-7 of the French Criminal Code and its implementing provisions). Before any payment, the Customer therefore sends a valid identity document together with the bank details to which they wish to be paid; until these documents have been received, payment is suspended and reminders are sent to the Customer. This data is processed for this legal requirement and under the conditions set out in Article 11.2.","art10_3":"10.3. Additional checks. Where an anomaly or a suspicion of fraud is detected, NomoPhone may suspend processing of the file and ask the Customer for supporting documents proportionate to the check: proof of ownership or purchase of the device (invoice, receipt), proof of the bank details provided and any information making it possible to verify the origin of the device (IMEI or serial number, circumstances of acquisition). These checks have the sole purposes of combating fraud and handling of stolen goods and of complying with NomoPhone’s legal obligations. If there is any doubt about the Customer’s identity, NomoPhone may ask them to send a valid identity document again, or any other document confirming their identity.","art10_4":"10.4. Fraud. In the event of proven fraud (stolen device, identity theft, device substitution, deliberate false declaration), NomoPhone may cancel the trade-in and refuse any payment; the device is then returned to the Customer under the conditions of Article 8.2 or, where the law so requires, handed over to the competent authorities. A mere error in the declaration does not constitute fraud: where applicable, it gives rise to a counter-offer (Article 6.3).","art11Title":"Article 11 – Personal data","art11_1":"11.1. Data stored on the device. It is the Customer’s responsibility to back up and then erase their data before sending the device: it can no longer be returned to them once the device has been reset. On receipt, NomoPhone securely erases any data still present and, until that erasure, implements appropriate technical and organisational measures to protect it. This clause in no way limits NomoPhone’s liability in the event of a breach of its own obligations, in particular under the General Data Protection Regulation (GDPR).","art11_2":"11.2. Customer data. The personal data collected for the trade-in (identity, contact details, bank details, identity document, information relating to the device) is processed by NomoPhone to perform the trade-in, comply with its legal obligations (Article 10.2) and prevent fraud, under the conditions described in its privacy policy, which specifies in particular the retention periods and the Customer’s rights.","art12Title":"Article 12 – Complaints and mediation","art12_1":"12.1. Complaint. In the event of a dispute, the Customer and NomoPhone undertake to seek an amicable solution before taking any legal action. The Customer may send any complaint to customer service at contact@nomophone.com.","art12_2":"12.2. Consumer mediation. If the reply is not satisfactory, a consumer Customer may refer the matter free of charge to a consumer ombudsman (Articles L.612-1 et seq. of the French Consumer Code), within one year of their written complaint to NomoPhone. The competent ombudsman is:","art13Title":"Article 13 – Applicable law, jurisdiction and language","art13_1":"13.1. Applicable law. The GTT are governed by French law. However, a consumer Customer habitually resident in another country retains the protection afforded by the mandatory provisions of the law of that country (Article 6 of Regulation (EC) No 593/2008 “Rome I”).","art13_2":"13.2. Jurisdiction. In the absence of an amicable settlement, a consumer Customer may bring proceedings, at their choice, before any of the courts having territorial jurisdiction under the French Code of Civil Procedure or before the court of the place where they resided at the time the contract was concluded or the harmful event occurred (Article R.631-3 of the French Consumer Code); where they are domiciled in another Member State of the European Union or in a State party to the Lugano Convention (Iceland, Norway, Switzerland), they may also bring proceedings before the courts of their country (Regulation (EU) No 1215/2012 “Brussels I bis” and the Lugano Convention of 30 October 2007). For business Customers, the courts with jurisdiction over NomoPhone’s registered office (Reims) have exclusive jurisdiction.","art13_3":"13.3. Language. The GTT are drafted in French and then translated. In the event of any discrepancy, the French version prevails to the extent permitted by applicable law; translations are provided for information purposes only.","contactIntro":"For any question about the valuation of your device, payment, the return of a device or these terms, please contact us:","linkCgv":"General Terms of Sale"},"mentionsLegales":{"metaTitle":"Legal information | NomoPhone","metaDescription":"NomoPhone legal information: publisher, hosting, intellectual property and contact details.","title":"Legal information","intro":"In accordance with the provisions of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the www.nomophone.fr website (and of its international version www.nomophone.com) are informed of the identity of the various parties involved in its creation and monitoring.","publisherTitle":"Site publisher","companyName":"Company name:","companyNameValue":"ARASHEV (NOMOPHONE)","legalForm":"Legal form:","legalFormValue":"SARL, limited liability company","capital":"Share capital:","capitalValue":"500,00 €","siret":"SIRET:","siretValue":"830 469 193 00049","rcs":"RCS:","rcsValue":"830 469 193 Reims Commercial Register","vat":"Intracommunity VAT:","vatValue":"FR33830469193","headquarters":"Registered office:","address1":"19-21 RUE DENIS PAPIN","address2":"51100 REIMS","directorTitle":"Director of publication","directorName":"Name:","directorNameValue":"Caroline Mousnier, Miroslav Arashev","directorRole":"Function:","directorRoleValue":"Managers","hostTitle":"Hosting provider","contactTitle":"Contact","email":"Email:","phone":"Telephone:","intellectualPropertyTitle":"Intellectual property","ipP1":"This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for downloadable documents and iconographic and photographic representations.","ipP2":"Reproduction of all or part of this site on any electronic medium whatsoever is strictly prohibited without the express authorisation of the publication director.","ipP3":"Reproduction of texts from this site on paper is authorised, particularly for educational purposes, subject to compliance with the following three conditions:","ipLi1":"free distribution","ipLi2":"respect for the integrity of the documents reproduced (no modifications or alterations)","ipLi3":"clear and legible citation of the source in the form: \"Document taken from the www.nomophone.fr / www.nomophone.com website. Reproduction rights reserved and strictly limited.\"","dataProtectionTitle":"Protection of personal data","dataP1":"In accordance with the amended French Data Protection Act of 6 January 1978 and the General Data Protection Regulation (RGPD), you have the right to access, rectify, delete and object to any personal data held about you.","dataP2":"To exercise this right, please contact us at the following address: contact@nomophone.com","dataP3Before":"For more information on the processing of your personal data, please consult our","dataP3Link":"Privacy Policy","cookiesTitle":"Cookies","cookiesP1":"The site uses cookies to improve the user experience and analyse site traffic. By continuing to browse this site, you accept the use of cookies.","cookiesP2Before":"For more information on the use of cookies, please consult our","cookiesP2Link":"Cookie Policy","liabilityTitle":"Limitation of liability","liabilityP1":"The information contained on this site is as accurate as possible and the site is periodically updated, but may contain inaccuracies, omissions or gaps.","liabilityP2":"If you notice a gap, error or what appears to be a malfunction, please report it by email to contact@nomophone.com, describing the problem as precisely as possible.","liabilityP3":"Any content downloaded is done so at the user's own risk and under the user's sole responsibility. Consequently, the publisher cannot be held responsible for any damage to the user's computer or any loss of data resulting from downloading."},"cookiesPage":{"title":"Cookie Management Policy","metaDescription":"NomoPhone cookie policy: list of cookies used, purposes, legal bases and how to manage your consent preferences.","lastUpdate":"Last update:","intro":"In accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive, this page informs you about the use of cookies and similar technologies on the site.","managePrefsTitle":"Manage your cookie preferences","managePrefsDesc":"You can change your cookie preferences at any time. Your choices are saved locally on your device and remain valid for 365 days.","analyticsEnabled":"Analysis cookies currently activated","manageMyPrefs":"Manage my preferences","section1Title":"1. What is a cookie?","section1P1":"A cookie is a small text file placed on your terminal (computer, tablet, smartphone) when you visit a website. It is stored in your browser and enables the site to recognise you on subsequent visits and to remember certain information about you.","section1P2":"We also use other similar technologies such as localStorage and sessionStorage, which work in a similar way to cookies to store information in your browser.","section1Important":"Important information:","section1ImportantText":"Cookies do not identify you personally, but only your browser or your device. They are harmless and cannot damage your device.","section2Title":"2. Data controller","section2Intro":"The party responsible for processing the data collected via cookies is:","section2ContactNote":"If you have any questions about the use of cookies or wish to exercise your rights, you can contact us at the above address.","section3Title":"3. Complete list of cookies used","transparencyTitle":"Total transparency","transparencyDesc":"This list contains all the cookies and storage technologies used on our site, with their exact names, purposes and retention periods.","necessaryTitle":"A. Strictly necessary cookies","necessaryIntro":"These cookies are essential to the operation of the site and cannot be deactivated. They are based on the performance of the contract (art. 6.1.b of the RGPD) and do not require your consent.","necessaryLabel":"Required","typeLabel":"Type:","editorLabel":"Publisher:","finaliteLabel":"Purpose:","durationLabel":"Shelf life:","legalBaseLabel":"Legal basis:","analyticsTitle":"B. Analysis and performance cookies","analyticsIntro":"These cookies enable us to analyse site traffic, measure performance and improve your experience. They require your explicit consent (art. 6.1.a of the RGPD).","analyticsDisabled":"Current status: Analysis cookies are currently deactivated. You can activate them by clicking on \"Manage my preferences\" above.","activeLabel":"Assets","inactiveLabel":"Inactive","marketingTitle":"C. Targeting and advertising cookies","marketingIntro":"These cookies are used to display personalised advertising based on your areas of interest.","marketingNone":"Subject to your consent to the “marketing” category, we use the Google Ads tag (conversion measurement, with Google Consent Mode), the Meta pixel (measurement and delivery of advertising campaigns) and OpenAI’s ChatGPT Ads pixel (measurement of our ads shown in ChatGPT), as well as our internal b2c_retargeting cookie described below. The same consent lets us tell you when a product you viewed drops in price, if you receive our offer notifications or emails. Without your consent, these trackers are not set, and if you refuse this category, your visits are not used for these alerts.","section4Title":"4. Cookies deposited by third-party services","section4Intro":"Certain cookies may be placed by third-party services present on our site to ensure the operation of certain functions.","cookiesUsedLabel":"Cookies used:","durationShortLabel":"Duration:","privacyPolicyLabel":"Privacy policy:","section4Note":"Note: We do not have direct access to all the cookies deposited by these third-party services. For more information, please consult their respective privacy policies.","emailPixelTitle":"Tracking pixel in our emails","emailPixelDesc":"Our emails (newsletters and marketing communications) may contain an invisible tracking pixel that tells us whether the email was opened and which links you clicked, in order to measure the interest of our communications and improve them.","emailPixelDuration":"For the duration of the relevant campaign's measurement","emailPixelLegalBasis":"Legitimate interest — you can object at any time via the unsubscribe link in every email or by contacting us","section5Title":"5. How do you manage your cookie preferences?","section5AMethod":"A. Via our consent banner","section5AIntro":"On your first visit, a banner will appear at the bottom of your screen allowing you to:","section5ALi1":"Accept all cookies","section5ALi2":"Refuse all non-essential cookies","section5ALi3":"Customise your preferences by category","section5AOutro":"You can change your preferences at any time by clicking on \"Manage cookies\" in the footer of the site or by using the button above.","section5BMethod":"B. Via your browser settings","section5BIntro":"You can also configure your browser to accept or refuse cookies. Here are the links to the help pages for the main browsers:","chromePath":"Settings → Privacy and security → Cookies","firefoxPath":"Options → Privacy and security → Cookies","safariPath":"Preferences → Privacy → Cookies","edgePath":"Settings → Cookies and site authorisations","section5ImportantTitle":"Important","section5ImportantText":"Rejecting or deleting cookies may affect certain site functions, in particular logging in to your account, the shopping basket and personalising your experience. Strictly necessary cookies cannot be deactivated without affecting the operation of the site.","section6Title":"6. Your rights concerning cookies","section6Intro":"In accordance with the RGPD, you have the following rights with regard to the data collected via cookies:","right1Title":"Right to information:","right1Text":"You have the right to be informed about the use of cookies (exercised via this page)","right2Title":"Right to object:","right2Text":"You can refuse non-essential cookies at any time","right3Title":"Right to withdraw consent:","right3Text":"You can withdraw your consent at any time for consent-based cookies","right4Title":"Right of access:","right4Text":"You can request the list of cookies stored on your device","right5Title":"Right to erasure:","right5Text":"You can delete cookies at any time using your browser settings","section6Contact":"To exercise these rights or if you have any questions about the use of cookies, you can contact us at:","section6CNIL":"You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) if you believe that the processing of your personal data constitutes a breach of the RGPD:","section7Title":"7. Data transfers outside the European Union","section7Intro":"Some of the third-party services we use may transfer data to servers located outside the European Union. In this case, we ensure that these transfers are carried out in compliance with the GDPR.","paypalNote":"PayPal: Payment data is processed by PayPal, which is PCI-DSS certified and may transfer certain data outside the European Union, in particular to the United States. These transfers are governed by the PayPal group’s Binding Corporate Rules and by the European Commission’s standard contractual clauses. For more information, see","paypalPrivacyLink":"PayPal’s privacy policy","section8Title":"8. Changes to this policy","section8P1":"We reserve the right to modify this Cookie Policy at any time to reflect changes in our practices or for other operational, legal or regulatory reasons.","section8P2":"Any substantial modification will be communicated by a notice on this page with an updated \"Last updated\" date. We encourage you to check this page regularly for any changes.","section8P3":"If we make significant changes to the way we use cookies, we will ask you again for your consent for the new uses.","usefulLinksTitle":"Useful links","usefulLinksIntro":"For more information on the protection of your personal data:","linkPrivacy":"Privacy Policy","linkLegal":"Legal information","linkCNIL":"CNIL - Cookies and other trackers","linkGDPR":"General Data Protection Regulation (GDPR)","contactTitle":"Contact","contactIntro":"If you have any questions about our use of cookies or would like to exercise your rights, please contact us:","contactEmail":"Email:","contactAddress":"Address:","contactAddressValue":"Arashev SARL (NomoPhone), 19-21 RUE DENIS PAPIN, 51100 REIMS, France","editorFirstParty":"Part One (NomoPhone)","typeHttp":"HTTP cookie","typeLocalStorage":"Local storage","typeSessionStorage":"Session storage","cookieB2cAuthTokenFinalite":"Authentication and maintenance of the user session. Allows you to be identified when browsing and to maintain a secure connection.","cookieB2cAuthTokenDuree":"Session (deleted when the browser is closed)","cookieB2cAuthTokenBase":"Contract performance (required to access your account and place orders)","cookiePaymentDeviceFinalite":"Payment security: a random identifier set when you pay, used to detect repeated attempts (bots, stolen cards). It is never used for advertising or audience measurement.","cookiePaymentDeviceDuree":"12 months","cookiePaymentDeviceBase":"Legitimate interest (Art. 6(1)(f) GDPR): payment fraud prevention","cookieGdprFinalite":"Stores your cookie consent preferences. This means that you are not asked for your consent again each time you visit the site.","cookieGdprDuree":"365 days","cookieGdprBase":"Consent (art. 6.1.a of the RGPD)","cookieVisitorIdFinalite":"Unique visitor identification for statistical traffic analysis and user experience improvement. Allows unique visitors to be distinguished.","cookieVisitorIdDuree":"Permanent (until manual deletion or expiry of consent)","cookieVisitorIdBase":"Consent (art. 6.1.a of the RGPD) - Requires your explicit consent","cookieSeenPricesFinalite":"Keeps the price of the product pages you viewed in your browser, so we can tell you when an offer has become cheaper since your last visit. Nothing is sent to our servers.","cookieSeenPricesDuree":"30 days after you last viewed the product page","cookieSessionIdFinalite":"Identification of the browsing session to analyse user behaviour and measure site performance.","cookieSessionIdDuree":"Session (deleted when browser is closed, maximum 30 minutes of inactivity)","cookieSessionIdBase":"Consent (art. 6.1.a of the RGPD) - Requires your explicit consent","cookieSessionLastActiveFinalite":"Records last user activity to manage session expiry and improve security.","cookieSessionLastActiveDuree":"Session (deleted when browser is closed, maximum 30 minutes of inactivity)","cookieSessionLastActiveBase":"Consent (art. 6.1.a of the RGPD) - Requires your explicit consent","paypalFinalite":"Secure online payment, by card or with a PayPal account, and PayPal's messages about paying in instalments. In its payment windows, fields and messages, PayPal sets cookies that are necessary for transaction security and fraud prevention.","paypalDuree":"Set by PayPal: from the length of the session to several years, depending on the cookie","paypalBase":"Contract performance (necessary for payment processing)","klarnaFinalite":"Paying with Klarna, Klarna messages on prices and “Sign in with Klarna”. Klarna stores cookies and browser data needed for the security and availability of its service and for fraud prevention (device fingerprint: browser, IP address, time zone, language).","klarnaDuree":"Set by Klarna: 48 hours (local storage) or the browser session, plus klarna.com cookies as set by Klarna","klarnaBase":"Performance of the contract and legitimate interest (payment security, fraud prevention)","cookieSessionReplayFinalite":"Enables UX measurement through session replay (Clarity) to identify navigation friction and improve conversion.","cookieSessionReplayDuree":"Up to 30 days","consentLegalBasis":"Consent (GDPR Article 6.1.a)","cookieRetargetingFinalite":"Enables advertising retargeting campaigns to re-engage visitors who did not complete their purchase.","cookieRetargetingDuree":"Up to 90 days","metaPixelTitle":"Meta Pixel (retargeting)","metaPixelDesc":"Audience tracking and delivery of personalized advertising campaigns.","metaPixelDuration":"Up to 90 days","openaiPixelTitle":"ChatGPT Ads pixel (OpenAI)","openaiPixelDesc":"Measurement of our advertising campaigns shown in ChatGPT (product views, add-to-cart actions, purchases).","openaiPixelDuration":"Up to 12 months","clarityTitle":"Microsoft Clarity (session replay)","clarityDesc":"UX analysis through session replay, heatmaps, and navigation friction points.","clarityDuration":"Up to 1 year","googleAnalyticsTitle":"Google Analytics (audience measurement)","googleAnalyticsDesc":"Audience measurement and site traffic statistics. Data processed by Google Ireland Ltd, with possible transfers to the United States.","googleAnalyticsDuration":"13 months","googleAdsTitle":"Google Ads (conversion measurement)","googleAdsDesc":"Conversion measurement for Google Ads advertising campaigns, with Google Consent Mode. DoubleClick cookies may also be set where applicable.","googleAdsDuration":"90 days"},"planDuSite":{"metaTitle":"Sitemap | NomoPhone","metaDescription":"Find every important NomoPhone page: refurbished smartphones, trade-in, help, contact, delivery and legal information.","pageTitle":"Sitemap","intro":"Quickly find every important NomoPhone page: catalogue, trade-in, account, help, delivery and legal documents.","notFoundTitle":"Can’t find what you need?","notFoundText":"Our team can point you to the right page or answer your question.","contactUs":"Contact us","viewFaq":"See the frequently asked questions","seoTitle":"Navigate NomoPhone","seoP1":"This sitemap brings together the main entry points across NomoPhone so you can reach the catalogue, trade-in service, account pages and help centre faster.","seoP2":"Find information about refurbished smartphones, order tracking, delivery, returns, legal terms and data protection from one place.","sectionMain":"Main 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models","linkXiaomi":"Xiaomi Refurbished","linkXiaomiDesc":"All Xiaomi models","linkEstimate":"Estimate my appliance","linkEstimateDesc":"Get an instant quote","linkReims":"Phone buyback Reims","linkReimsDesc":"Trade-in in Reims","linkParis":"Phone buyback Paris","linkParisDesc":"Trade-in in Paris","linkLyon":"Phone buyback Lyon","linkLyonDesc":"Trade-in in Lyon","linkMarseille":"Phone buyback Marseille","linkMarseilleDesc":"Trade-in in Marseille","linkReimsPhone":"Reconditioned phone Reims","linkReimsPhoneDesc":"Smartphones in Reims","linkParisPhone":"Reconditioned phone Paris","linkParisPhoneDesc":"Smartphones in Paris","linkLyonPhone":"Reconditioned phone Lyon","linkLyonPhoneDesc":"Smartphones in Lyon","linkMarseillePhone":"Reconditioned phone Marseille","linkMarseillePhoneDesc":"Smartphones in Marseille","linkCityRachatDesc":"Phone buyback in this city","linkCityPhoneDesc":"Refurbished phones in this city","linkLogin":"Connection","linkLoginDesc":"Sign in to my account","linkRegister":"Create an account","linkRegisterDesc":"Free registration","linkMySpace":"My Space","linkMySpaceDesc":"Manage my account","linkOrders":"My Orders","linkOrdersDesc":"Order history","linkReprises":"My trade-ins","linkReprisesDesc":"Monitoring trade-ins","linkCart":"My Basket","linkCartDesc":"Your current selection","linkFavourites":"My Favourites","linkFavouritesDesc":"Saved products","linkCodesPromo":"Active promo codes","linkCodesPromoDesc":"Promo code details: discount and minimum amount","linkReferralProgram":"Referral programme","linkReferralProgramDesc":"Refer friends and earn rewards","linkFaq":"Frequently asked questions","linkFaqDesc":"Answers to frequently asked questions","linkHelp":"Help Centre","linkHelpDesc":"Assistance and guides","linkContact":"Contact us","linkContactDesc":"Contact form","linkDelivery":"Delivery","linkDeliveryDesc":"Delivery information","linkAbout":"Who we are","linkAboutDesc":"Our history and values","linkCgv":"Terms and conditions of sale","linkCgvDesc":"Full terms and conditions","linkCgr":"Trade-in general terms","linkCgrDesc":"Rules for trading in devices","linkConditions":"General terms and conditions","linkConditionsDesc":"Terms and conditions of use","linkLegal":"Legal Notice","linkLegalDesc":"Legal information","linkMethodologySold":"Testing methodology — phones for sale","linkMethodologySoldDesc":"Grades, battery options and checks before sale","linkMethodologyTradeIn":"Testing methodology — trade-ins","linkMethodologyTradeInDesc":"Trade-in checks: ID, function, cosmetics, timing","linkPrivacy":"Privacy Policy","linkPrivacyDesc":"Data protection","linkCookies":"Cookie Policy","linkCookiesDesc":"Use of cookies","heroEyebrow":"Fast navigation","browseLinks":"Browse links","sectionsCountLabel":"Sections","linksCountLabel":"Links","heroPointSearch":"All key paths are grouped by topic so you can find the right page faster.","heroPointUpdated":"Links follow the available services and local pages for your country.","allSectionsTitle":"All sections","sectionLinksCount":"{count, plural, one {# link} other {# links}}"},"methodologySoldPhones":{"metaTitle":"How we test phones before selling them | NomoPhone","metaDescription":"How NomoPhone tests its refurbished phones before sale: 50 checkpoints, 4 cosmetic grades, battery options, an accurate product page.","title":"How we test the phones we sell","intro":"Before a smartphone goes on our website, it follows a clear inspection path. We assign a cosmetic grade ({grades}), set the battery option that reflects reality ({batteries}), and check that everyday functions behave as promised. We only publish a device once its description, cosmetic grade, specifications and warranty information match the device we have prepared. Photographs may be representative of the model, colour and cosmetic grade; when they show the exact unit being sold, we say so explicitly.","gradesTitle":"Cosmetic grades in plain language","gradesP1":"We group appearance into four levels so offers are easy to compare. On the product page you will always see one of these four grades.","gradeLi1":"Premium — minimal signs of wear; the best appearance in our refurbished range.","gradeLi2":"Perfect condition — excellent overall condition with only very light marks.","gradeLi3":"Very good condition — visible yet moderate wear; screen and housing remain in good day-to-day condition.","gradeLi4":"Good condition — more noticeable wear while staying fully functional and described honestly before sale.","gradesP2":"Photos and short explanations show what each grade usually looks like. If you are unsure, customer support can help you choose.","batteryTiersTitle":"Battery options explained simply","batteryTiersP1":"For each phone we state how the battery is presented. Three situations cover most cases:","batteryTierLi1":"Standard — original battery checked by our technicians, with at least 85% of its original capacity (Terms of Sale, article 9.6).","batteryTierLi2":"New battery — the original battery has been replaced with a new one (100% maximum capacity).","batteryTierLi3":"+90% — maximum capacity of at least 90% of the original capacity, checked before shipping.","batteryTitle":"Battery behaviour in real life","batteryP1":"We do not rely on a single on-screen percentage. Charging behaviour, stability during everyday-style use and unexpected shutdowns are all considered so the battery option shown on the site stays trustworthy.","cameraTitle":"Cameras and photo quality","cameraP1":"Front and rear cameras are tested with photos and short clips (focus, colours, flash where relevant). 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Here are the main everyday checks we look at systematically before shipping:","catalogFunctionalLi1":"Charging and port — reliable connection and normal charging.","catalogFunctionalLi2":"Housing — matches the stated grade (no undisclosed heavy damage).","catalogFunctionalLi3":"Face ID, Touch ID or equivalent — enrolment and unlocking when the model supports it.","catalogFunctionalLi4":"Cameras — every advertised lens produces usable photos and video.","catalogFunctionalLi5":"Microphones — clear sound in video and voice memos.","catalogFunctionalLi6":"Speakers — listening quality at everyday volume.","catalogFunctionalLi7":"Calls — clear earpiece and speakerphone when we can run a safe test.","catalogFunctionalLi8":"Proximity sensor — screen behaves normally during a call.","catalogFunctionalLi9":"Main speaker — clean sound without abnormal distortion.","catalogFunctionalLi10":"Earpiece — voices audible on calls.","catalogFunctionalLi11":"Vibration — noticeable feedback.","catalogFunctionalLi12":"Physical buttons — volume, power/side button and mute switch (if fitted) work properly.","catalogFunctionalLi13":"Touchscreen — accurate response across the surface.","catalogFunctionalLi14":"Display — no visible flaw that conflicts with the advertised grade.","benchmarksTitle":"Extra checks when needed","benchmarksP1":"After certain repairs or part replacements we may add performance checks (processor, graphics, storage) to ensure the phone behaves like a sound handset before it goes back on sale.","benchmarkLi1":"Stable performance during everyday use.","benchmarkLi2":"Graphics keep up with usual games and videos.","benchmarkLi3":"Storage responsiveness when the model should feel fast.","listingTitle":"What you see matches what we prepare","listingP1":"The information on our product pages (grade, battery option, main characteristics) lines up with the physical phone prepared for you. If something differs after delivery, our commercial and legal guarantees apply.","durationTitle":"How long preparation takes","durationP1":"Preparation can take from well under an hour to several hours depending on updates, calibration or extra checks. Complex cases may take longer; we prioritise reliability over speed.","processTitle":"Warranty and putting things right","processP1":"If a problem does not match what was published, we resolve it under our commercial guarantee and applicable consumer rules — repair, replacement or refund depending on the situation and availability.","closingTitle":"Questions about your order or the stated condition?","closingBeforeLink":"Write to us from the ","closingLink":"Contact page","closingAfterLink":", with your order number or the product reference shown on your NomoPhone page.","labelOr":"or","heroEyebrow":"Our workshop, our method","heroCta":"Explore our phones","statChecks":"check points, in {categoryCount} categories","statGrades":"condition grades, described honestly","statBattery":"minimum battery capacity, guaranteed","statBatteryValue":"{percent}%"},"methodologyTradeInPhones":{"metaTitle":"How we evaluate trade-in phones | NomoPhone","metaDescription":"What happens after you send your phone: what we ask you up front, how we check condition and identity, and when your quote might change.","title":"How we evaluate trade-in phones","intro":"On arrival, we compare the phone with your valuation: model, storage, functioning, condition. Everything matches: the offer is confirmed. An important point differs: we propose a new amount, under the trade-in terms you accepted.","declarationTitle":"What we need from you before you send the phone","declarationP1":"Take your time answering the questions when you create your quote: the correct brand and exact model, storage if it affects the price, whether the phone switches on and works, and an honest description of marks or damage. If something does not match what we see when we open the parcel, the final amount may change.","cosmeticTitle":"How we assess appearance","cosmeticP1":"We look at three areas — screen, frame and back — and compare them with what you indicated. 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That helps us align your quote with what we received if any question comes up.","durationTitle":"How long the check usually takes","durationP1":"Most phones are assessed within about 15 to 45 minutes after we receive your parcel. It may take longer if the phone needs updates or a reset, or if account locks still have to be removed with your help.","processTitle":"If something does not match your declaration","processP1":"Important differences — damage, faults or locks — may lead to a revised offer or us declining the buy-back, following our published trade-in rules. We explain the reasons clearly.","closingTitle":"Questions about your trade-in?","closingBeforeLink":"Please reach out through the ","closingLink":"Contact page","closingAfterLink":", quoting the trade-in reference from the email we sent after you shipped your parcel."},"deliveryPage":{"metaTitle":"Delivery and returns | NomoPhone","metaDescription":"Information about delivery and returns at NomoPhone: free shipping, delivery times, carriers, tracking and easy returns.","keywords":["NomoPhone delivery","smartphone returns","parcel tracking"],"ogImageAlt":"NomoPhone delivery and returns","twitterTitle":"Delivery and returns NomoPhone","twitterDescription":"Free shipping, tracking and easy returns."},"aboutPage":{"metaTitle":"About NomoPhone, smartphone refurbisher in Reims since 2017","metaDescription":"Since 2017 in Reims, NomoPhone buys back, checks and resells refurbished smartphones with a 24-month warranty. 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Write to NomoPhone: reply within 24 to 48 hours, Monday to Friday.","keywords":["contact NomoPhone","NomoPhone customer support","smartphone support"],"ogImageAlt":"Contact NomoPhone","twitterTitle":"Contact NomoPhone","twitterDescription":"Write to the NomoPhone team about an order, product or service."},"faqPage":{"metaTitle":"Frequently asked questions | NomoPhone","metaDescription":"Find answers about orders, payment, delivery, warranty, returns and trade-in at NomoPhone.","keywords":["NomoPhone — Frequently asked questions","smartphone frequently asked questions","NomoPhone help"],"ogImageAlt":"NomoPhone — Frequently asked questions","twitterTitle":"NomoPhone frequently asked questions","twitterDescription":"Answers about orders, delivery, warranty, returns and payment."},"careersPage":{"metaTitle":"Careers | Join the team | NomoPhone","metaDescription":"Discover open roles at NomoPhone and join a team focused on refurbished smartphones, circular economy and responsible commerce.","ogImageAlt":"NomoPhone Careers","twitterTitle":"Careers at NomoPhone","twitterDescription":"Join the NomoPhone team and discover our open roles.","heading":"Join NomoPhone","subtitle":"Want to help build a more responsible digital future? Explore our open roles and apply in just a few clicks.","noJobs":"No job offers available at the moment.","noJobsHint":"Check back soon or contact us with a spontaneous application.","deadlineLabel":"Closing:","viewOffer":"View offer","backToOffers":"← Back to offers","applicationSuccess":"Application sent.","errorGeneric":"It wasn't sent. 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Apple iPhone 17 Pro 256 GB refurbished

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Technical specifications