Question 1

Where can I buy a refurbished phone at Dublin?

Accepted Answer

NomoPhone delivers all its refurbished phones free of charge to Dublin and throughout Leinster. Browse our online catalogue (iPhone, Samsung, Huawei, Xiaomi...), choose your model and receive it within 24 hours. All our smartphones come with a 24-month guarantee and responsive after-sales service.

Question 2

What guarantee is there for a refurbished phone delivered at Dublin?

Accepted Answer

All our reconditioned phones delivered to Dublin come with a 24-month commercial warranty covering operating faults (excluding breakage and oxidation). In the event of a problem, we will repair or replace your phone. Customers of Dublin benefit from a free return under guarantee.

Question 3

What is the delivery time to Dublin?

Accepted Answer

Delivery to Dublin is made within 24-48 working hours. Your order will be dispatched the same day if placed before 2pm. You can choose between home delivery or delivery to a relay point. Delivery is free with no minimum purchase for all residents of Dublin.

Question 4

Are refurbished phones delivered to Dublin reliable?

Accepted Answer

Absolutely! Each refurbished phone passes over 50 quality control points before being shipped to Dublin. We check the screen, battery (minimum 80% capacity), camera, speakers, connectivity and all components. Your smartphone is reset, disinfected and ready for use.

Question 5

Can I pay in instalments at Dublin?

Accepted Answer

Yes, payment in 3x or 4x free of charge is available for all residents of Dublin from a purchase of €100. We also accept credit cards (Visa, Mastercard), PayPal and bank transfers. Spread the payment of your refurbished smartphone at no extra cost.

Question 6

What brands of refurbished phones do you deliver to Dublin?

Accepted Answer

We deliver all major brands of refurbished smartphones at Dublin: iPhone (Apple), Samsung Galaxy, Huawei, Xiaomi, Google Pixel, OnePlus, Oppo and many more. All devices come with a 24-month warranty and free Leinster delivery.

Question 7

How do I choose the right condition for my refurbished phone?

Accepted Answer

We offer several grades of quality: Premium (almost new condition), Grade A (very good condition, micro-scratches invisible with use), Grade B (good condition, some wear marks) and Grade C (fair, visible marks but functional). The higher the grade, the better the aesthetic condition. All grades are 100% functional and come with a 24-month guarantee.

Question 8

What should I do if my refurbished phone doesn't suit me at Dublin?

Accepted Answer

You have a 14-day cooling-off period after receiving your refurbished phone at Dublin. If the device does not suit you, contact our customer service and send it back free of charge. We will give you a full refund on receipt of the return. Customers of Leinster benefit from simplified returns.

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